Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Є відповідь

http://radioemocionate.mex.tl/

Radioemocionate 10 років тому оновлено Jona (Lead Developer) 10 років тому 1
Musica para mis oyentes del mundo
Відповідь
Jona (Lead Developer) 10 років тому
Please add your radio station to our radio directory by following these steps.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
0
Under review

Desire HD LeeDroid 2.3.3 (latest) Bug

info-180 14 років тому оновлено Jona (Lead Developer) 13 років тому 0
Hello,
after the newest Update from Xiialive it donend worke anymore for my on my Desire HD with Android 2.3.3
I open it and its fine i add a stream and klick play:"bam Xiialive force close" I have deinstalled the old version befor and remove Data from App.
Also i have set in Settings not to reakt on the Play Buttons from the bloototh Headset but when i click play on the headset my standart Player Poweramp pro dose not start only thing i get was the "xiialive force close massege".

I hope this help you to get that problem fixed in all Versions befor evryting works fin. RESPECT for the great app!!!

niceguy
Відповідь
Jona (Lead Developer) 13 років тому

Thanks for your feedback!  I really like to resolve this issue.  Lets start with the force close issue.  Please reproduce this issue and right away collect the error logs.  Here is how you collect the error logs, it's very easy:


Update 06/13/11:

Update v2.2.0 is out. Please let me know if the issue occurs with this latest update.

0
Planned

count down timer

Peter 11 років тому оновлено Jona (Lead Developer) 11 років тому 1

1) Would it be possible to display the sleep count down timer, in the player window? There is plenty of space.


2) I suggest xiialive always be in a count-down mode, or the sleep timer be much  easier accessible. My traditional bed side radio: I always turned it on with the sleep timer button, even at day time, with a single press, it automatically expired after 59 minutes. For my android radio the same would make sense, to have the timer with a single press. (It could be an option: expire after PLAY press after xxx minutes or never. Easy to implement, of course.) OR just a start timer button in the player window, instead of behind several clicks.)


3a) the slider in the Sleep Window is just an ON slider, it does not slide OFF to cancel the timer.


3b) additionally the ON-slider in the most very upper right of the timer windows sometimes does not slide well, or I get instead the android controls that are very near by.



Thanks for reading thru to the end of this long post. :)



Відповідь
Jona (Lead Developer) 11 років тому
Great feedback! Sleep timer does need to be improved and made a lot easier to use. You have some good ideas and it always helps us to understand how the user use the app and how they would like it to work. This area you can bet we will be improving it very soon.

Thanks
0
Є відповідь

Add my station to the app radio station directory

William Morin 11 років тому оновлено Jona (Lead Developer) 10 років тому 1
I have a samll internet radio station and wish to have the listeners be able to tune in on their android phonesd to the station. I like your app and am willing to pay for one for the website for listeners to b#download and listen to our music.
Thank you 
William
Відповідь
Jona (Lead Developer) 10 років тому
Thanks for the request. You can add your station for free! Please follow the steps from the following link.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
0
Fixed

Connection problems with Xperia X10/android 2.1

Анонім 14 років тому оновлено Jona (Lead Developer) 14 років тому 4
I have a Sony Ericsson XPERIA X10 and just updated it to android 2.1. Now when I connect to a channel, it buff, plays for about 8-10sec, cut, buff again, plays for 8-10sec, etc... I tried it at different locations, and with different channels. I've also uninstalled/installed the app... Nothing...
Any Ideas ?

(Oh and by the way, your app is really great! Hope you can answer quickly to this problem)
Відповідь
Jona (Lead Developer) 14 років тому

Issue resolved after update v2.1.6.

0
Є відповідь

Where are the databases located?

saab master 13 років тому оновлено Jona (Lead Developer) 12 років тому 0

Hello, I migrated phones and I want to move the databases from one phone's SD card to another.  Where are the databases located?  Swapping SD Cards wont work because they are different devices (one is a droidX, another is a Bionic)

 

Thanks

Відповідь
Jona (Lead Developer) 12 років тому
Please take a look at the following post.
0
Under review

unable to listen to 32 kbps AAC+ playlist

Dutchman 11 років тому оновлено Jona (Lead Developer) 11 років тому 0
I cannot connect to a station (BNR Nieuwsradio) that uses a 32 kbps AAC+ and a 64 kbit AAC+ playlist for audiostream. Other stations (also with .pls) work fine. I use Android 4.04 and  latest XiiaLive Pro.

The station's playlist URLs are :
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_32_04.pls (32 kbit)
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_64_05.pls (64 kbit)
Opening the links on the PC works fine. Opening the link in the BSPlayer app on Android works fine. Opening the link in XiiaLive Pro  gives "server offline" until max retries reached . When I change the Stream engine form Android to FFMpeg, Xiia Live Pro reports "unexpected stop" until max retries reached. Please help.


Відповідь
Jona (Lead Developer) 11 років тому

Are you still having issues with the provided URLs? I have tested them and they are working fine... Please let us know.

0
Under review

Issue with stream on port 80

DjTunes 13 років тому оновлено Jona (Lead Developer) 13 років тому 10
Hi,
 i have bought xiialive and i'm a happy customer.

I'm also administrator of a webradio and i use a dedicated stream URL to listen to my radio on port 80.

http://mjtunes.com/mjtunes80.pls
http://mjtunes.com/mjjradio.asx

StreamItAll on iphone can stream correctly the first URL but Xiialive on my Android can't play both correctly.

The buffer takes time and play just Few seconds and the buffer starts again.
Also, when i try To stop xiialive it does not respond.

I have no issues with my regular stream URL but i want to purpose port 80 to my listeners using ANDROID phones.

Thank you.

Regards.

Richard.
Відповідь
Jona (Lead Developer) 13 років тому

Have you tried using the internal stream engine?


You can turn it on by going to XiiaLive->Settings->Advanced users and selecting Internal stream engine to ON.


We are almost ready to put out an update that will add metadata support to the internal stream engine. 

0
Виконано

Commercial Version of App?

steverow 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

Dear Jona,

World famous offshore station Radio Caroline, is looking for an android Tablet specific app, and looking at Xiia Live it seems the best out there.

I wonder if you would be prepared to reskin it, and have the schedule load like their other apps, and limit the streams to the seven available radio caroline streams?

I think your previous version would be more suitable as this leaves a lot of room at the top of the app for pictures and schedule.

If you are interested please get in touch with me in the first instance, then I can pass you on to their in-house app developer.

www.radiocaroline.co.uk  Their app pages are within the main website.

Many Thanks

Steve

support@marinemobilesystems.co.uk


Відповідь
Jona (Lead Developer) 12 років тому

You can always reach us for these types of inquires via connect@visualblasters.com. Unfortunately at this moment we don't have enough time to work on side projects. However hopefully soon we can do that.

0
Fixed

error 1010

Анонім 14 років тому оновлено Jona (Lead Developer) 14 років тому 1
XiiaLive Lite buffers, then drops the connection and gives error 1010. This is on wn Archos 5 internet tablet Gen. 7
Відповідь
Jona (Lead Developer) 14 років тому
Could you email us the error logs when this happens? It should help us determine the cause a lot faster! :) I assume you are using the latest version of the app... XiiaLive 2.1.4

Capture the logs:
1. Download "Log Collector" from the Android market.
2. Reproduce the issue
3. Open Log Collector. It will capture the last logs with the errors and prepare an email.
4. send the email to support@xiialive.com