Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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XiiaLive Pro App is an older version in the Amazon App Store. Crashes in Android 4.3.
I am running Android 4.3 on a Nexus 4. I have purchased XiiaLive Pro from the Amazon App Store. The latest version they have is v3.0.1.2. This causes XiiaLive Pro to show a pop-up and says XiiaLive has crashed, but it stays running. I contacted Amazon, and they said you have to update the app and get it approved by them. I know the latest version is v3.0.2.5, but they do not have it on their app store. So now, I can't use XiiaLive Pro, which I've paid for.
Thanks for your feedback. We are actually finishing the update for Amazon. It has just taken a little while to adapt it. Thanks for your patience.
Favorites list on my others devices ?!
At the moment we don't support cloud storage of your favorite stations and songs. However, we are working to provide this feature hopefully very soon.
Timeout on WiFi
Keep getting timeout on wifi. Please consider increasing the app connection timeout value. It's too short. The app works fine on mobile/cellular network.
The timeout value is set at 10 seconds as default. This allows the smart recovery to quickly retry a connection without loosing any audio data. Is the smart recovery not working when it timeouts? The timeout value can be changed on XiiaLive Pro but I'll look at the default set value to see if it could be larger.
xiialive beta widget no Wifi sleep
Could you let us know if this issue is resolved in version 2.1.7?
Translation Error
How can I listen to my "tags" songs on my Android phone?
Search text is very sticky, version 3.1.0
Can't find station "Ven a La Luz"
Служба підтримки клієнтів працює на UserEcho
