Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

beta crashes on original skin

Dwayne Wilson fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0
Using Kitkat 4.4.2 on a Nexus 7 2013. xiialive beta crashes when you
select original skin. clear app and re-launch, it crashes every time you
hit player, until you turn off original skin
Answer
Issue has been resolved and is part of the latest XiiaLive Beta release.
0
Under review

http://www.vtuner.com/ has a lot of great stations located all over the world, is there a way you can link to their lists?

Melissa Mullins fa 14 anys updated by Jona (Lead Developer) fa 13 anys 1
http://www.vtuner.com/

I use this site for adding my favorite stations to my Aluratek WiFi Radio.
This would be great if you could join with them so we could add stations to our playlist from the site.
Answer
Thanks for great directory url! We'll take a look see what we can do...
0
Respost

Notifications not pushed to Microsoft Band

Lynn Maddry fa 9 anys updated by Rodrigo (Developer) fa 9 anys 4

I am using a Samsung S5 on version 4.4.2 rooted and current Xiialive Pro 3.3.0.4. Controls & track show in notification bar, but track infomation is not pushed to MS Health( MS Band). Other players Radiotunes, Jango, Calmradio, Pandora have tracks show in notification and are pushed to MS Band. Is this due to the type of notification you use that includes controls?

Also the mute notification control confuses me. If it is on are notifications muted?

Answer

Hi Lynn,


we're planning to support Android wear devices (including compatibility with MS Band) diectly on XiiaLive app for future releases.


Best,

0
Respost

http://radioemocionate.mex.tl/

Radioemocionate fa 10 anys updated by Jona (Lead Developer) fa 10 anys 1
Musica para mis oyentes del mundo
Answer
Please add your radio station to our radio directory by following these steps.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
0
Under review

Desire HD LeeDroid 2.3.3 (latest) Bug

info-180 fa 14 anys updated by Jona (Lead Developer) fa 13 anys 0
Hello,
after the newest Update from Xiialive it donend worke anymore for my on my Desire HD with Android 2.3.3
I open it and its fine i add a stream and klick play:"bam Xiialive force close" I have deinstalled the old version befor and remove Data from App.
Also i have set in Settings not to reakt on the Play Buttons from the bloototh Headset but when i click play on the headset my standart Player Poweramp pro dose not start only thing i get was the "xiialive force close massege".

I hope this help you to get that problem fixed in all Versions befor evryting works fin. RESPECT for the great app!!!

niceguy
Answer

Thanks for your feedback!  I really like to resolve this issue.  Lets start with the force close issue.  Please reproduce this issue and right away collect the error logs.  Here is how you collect the error logs, it's very easy:


Update 06/13/11:

Update v2.2.0 is out. Please let me know if the issue occurs with this latest update.

0
Planned

count down timer

Peter fa 11 anys updated by Jona (Lead Developer) fa 11 anys 1

1) Would it be possible to display the sleep count down timer, in the player window? There is plenty of space.


2) I suggest xiialive always be in a count-down mode, or the sleep timer be much  easier accessible. My traditional bed side radio: I always turned it on with the sleep timer button, even at day time, with a single press, it automatically expired after 59 minutes. For my android radio the same would make sense, to have the timer with a single press. (It could be an option: expire after PLAY press after xxx minutes or never. Easy to implement, of course.) OR just a start timer button in the player window, instead of behind several clicks.)


3a) the slider in the Sleep Window is just an ON slider, it does not slide OFF to cancel the timer.


3b) additionally the ON-slider in the most very upper right of the timer windows sometimes does not slide well, or I get instead the android controls that are very near by.



Thanks for reading thru to the end of this long post. :)



Answer
Great feedback! Sleep timer does need to be improved and made a lot easier to use. You have some good ideas and it always helps us to understand how the user use the app and how they would like it to work. This area you can bet we will be improving it very soon.

Thanks
0
Respost

Add my station to the app radio station directory

William Morin fa 11 anys updated by Jona (Lead Developer) fa 10 anys 1
I have a samll internet radio station and wish to have the listeners be able to tune in on their android phonesd to the station. I like your app and am willing to pay for one for the website for listeners to b#download and listen to our music.
Thank you 
William
Answer
Thanks for the request. You can add your station for free! Please follow the steps from the following link.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
0
Fixed

Connection problems with Xperia X10/android 2.1

Anònim fa 14 anys updated by Jona (Lead Developer) fa 14 anys 4
I have a Sony Ericsson XPERIA X10 and just updated it to android 2.1. Now when I connect to a channel, it buff, plays for about 8-10sec, cut, buff again, plays for 8-10sec, etc... I tried it at different locations, and with different channels. I've also uninstalled/installed the app... Nothing...
Any Ideas ?

(Oh and by the way, your app is really great! Hope you can answer quickly to this problem)
Answer

Issue resolved after update v2.1.6.

0
Respost

Where are the databases located?

saab master fa 13 anys updated by Jona (Lead Developer) fa 12 anys 0

Hello, I migrated phones and I want to move the databases from one phone's SD card to another.  Where are the databases located?  Swapping SD Cards wont work because they are different devices (one is a droidX, another is a Bionic)

 

Thanks

Answer
Please take a look at the following post.
0
Under review

unable to listen to 32 kbps AAC+ playlist

Dutchman fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0
I cannot connect to a station (BNR Nieuwsradio) that uses a 32 kbps AAC+ and a 64 kbit AAC+ playlist for audiostream. Other stations (also with .pls) work fine. I use Android 4.04 and  latest XiiaLive Pro.

The station's playlist URLs are :
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_32_04.pls (32 kbit)
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_64_05.pls (64 kbit)
Opening the links on the PC works fine. Opening the link in the BSPlayer app on Android works fine. Opening the link in XiiaLive Pro  gives "server offline" until max retries reached . When I change the Stream engine form Android to FFMpeg, Xiia Live Pro reports "unexpected stop" until max retries reached. Please help.


Answer

Are you still having issues with the provided URLs? I have tested them and they are working fine... Please let us know.