Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Answer
Please take a look at the following post.  It explains what is the issue and also how to resolve.  Please do fix #2:

0
Under review

106.7 KROQ Los Angeles no stream on wifi, only on data

Anthony Loya fa 9 anys updated by Ralph fa 9 anys 1
My local radio station 106.7 KROQ has stopped streaming when I'm on wifi. If I switch to data only, the station will stream fine. What happened to wifi streaming for this station?
0
Respost

Import station(s) from TuneIn

Nedim Filipović fa 11 anys updated by Jona (Lead Developer) fa 11 anys 5

There was another post similar to this 2 years ago... so I was wondering if it's possible now to import a station from TuneIn to XiiaLive? TuneIn is the only place I can listen to this station, while rest of my stations are all through XiiaLive.

http://tunein.com/radio/Happi-927-s185833

I'd hate to completely switch to TuneIn, since I am used to this app which pretty much works flawlessly.


Thanks.

Answer

At the moment we don't have any way to import stations from TuneIn. :( We are working hard on other awesome features and after those are complete we will be moving to a much improved way to handle your XiiaLive favorites.  

 

Meanwhile, I recommend you try using the new directory UberStations, available for free on XiiaLive, to find some of your TuneIn favorite stations. 


If you still can't find your favorite stations please read this post:

http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/

0
Respost

Shortcuts to autheticated stream

Nic Nay fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0

I am connecting to a stream that requires authentication (username and password) and Xiialive pro is connecting nicely to it.  I can also save it as a favorite and this works. However, making a home-shortcut to the favorite, results in the app saying "invalid url".  I am trying to set this up for an elderly lady, and this needs to be very simple for her (even searching under favorites is confuses her) 


Would really appreciate any ideas

Answer
Thanks for your feedback. Shortcuts currently don't support storing the authentication data for security reasons. I will look into this to see if I can include authentication data securely.

I'm not sure why you would get invalid URL after clicking on the shortcut. I would have thought at worst it would ask for the username and password again. Could you reproduce the issue and right after go to XiiaLive->Settings and press on "Bug report". This should hopefully provide enough details to figure out what is going on.
0
Respost

Use SD-card for cache?

Emochris fa 9 anys actualitzat fa 9 anys 4

Is it possible to use the SD-card for the cache location? I don't want to wear out my internal memory.

Answer

Hi Emochris,

we will keep it in mind for future releases.


Thanks,

best.

0
Under review

customer URL and backup/restore DB are great, and requesting usage reset button.

Matthew Tsui fa 14 anys updated by Jona (Lead Developer) fa 14 anys 4

This is a main reason to get/buy this application other than new wma support (great for BBC stations) after I found streamfurious failed on G2x and X10i.

Backup/restore station DB is a great idea to transfer data between devices painlessly.
BTW, may you add the usage reset button because my internet is unlimited, so I don't care how much I used.
Thanks

Answer
Thanks for your feedback! So you would like an option to erase streaming statistics?
0

Thank you!!!

Joe Knight fa 14 anys updated by Jona (Lead Developer) fa 12 anys 0
I will be buying it shortly. I tried 5 different apps to listen to one radio station from my town, 3 of them i couldn't even add personal stations and the other 2 would cut out every 10 seconds. This one streams it flawlessly! THANKS
Answer
Sweet! Thanks so much for the feedback! Hopefully the app get's even better as you use it and we update it! :)
0
Under review

I have Problems With the reception mpeg it cut off Back to back

david dominguez fa 14 anys updated by Jona (Lead Developer) fa 14 anys 0
Answer
You are probably having issues with higher bitrate station and having low network bandwidth.  Have you tried lower bitrate stations? Something lower than 128kbps?
0

how do i cancel?

Patricia Martinez fa 11 anys 0
0
Fixed

[Off-topic] Crowdin resets all my Danish translations in XiiaLive project

Nanren fa 9 anys actualitzat fa 9 anys 3

Hi,


I was working with Danish translation in XiiaLive project, but after i finished page 1 and 2, it resets all my translations for no reason TWICE and i have to start over. I downloaded the string.xml file to see if it was translated, but it wasn't. All strings are in english. why is that happen?


http://translate.xiialive.com/translate/xiialive/2436/en-da

Answer

Hi Evildog,


We're moving to another much better platform for translations. You can use it and help us to translate XiiaLive.

This is the link: https://visualblasters.oneskyapp.com/collaboration/


Thanks a lot for your help! We really appreciate that.


Best,