Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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turn off album art
If there is one, where is it?
Thanks for the new theme feedback :)
need email please
Ppl are having a hard time accessing ROckdefradio on xiia live. I need to know what happened, I don't need a forum. I need an email. To fix the issues. PLease contact me asap edshow@rockdefradio.com
I have tried accessing your station and I had no issues. What type of issues are your listeners having? FYI, please take a look at the following post.
http://support.xiialive.com/topic/23017-xiialive-radio-stations-how-it-works/
If you like to email us we have a support email xiialive@visualblasters.com. However, we generally want to provide support from the forum since they get answered a bit faster.
How can I determine the version on my phone is the PAID version I paid for?
How can *I* tell if I have the PAID version or not... where's the BOUT or registration info..??
There are two easy ways to tell which version you are running. One, check the launch icon if it has the lite word on it. If it does than it's not the paid version. Two, when you open the app look at the XiiaLive logo. If it has the lite word on it it's not the paid version.
Stream disconnects every 60 seconds on Xperia x10
This issue should already already been fixed on XiiaLive v3.
Submission for New Radio Station
Please can you add this Radio station to your Database,
Name : DNC Radio
Country : Morocco
Home page : http://www.dnc-radio.com
Streaming Links : http://www.dnc-radio.com/dnc-radioplayer.asx
http://listen.radionomy.com/dnc
http://www.dnc-radio.com/dnc.m3u
Description(French):
DNC radio est une Webradio Marocaine lancée en 2013 grâce à l'initiative d'un ensemble de jeunes passionnés par la Radio. DNC radio propose chaque jour un bouquet musical très riche basé essentiellement sur les styles Dance, Clubbing, House, Techno, Electro, ainsi que des émissions spéciales pour d'autres goûts musicaux .
Best Regards,
Update 2.2.1 for Xiialive Atrix Problems
Just installed the new update 2.2.1 for Xiialive on my Atrix phone I now have must have the "internal stream engine" on in order to listen to MPEG streams or I get the "Android Media Framework Failures" error message. When I have the "internal stream engine" on I cannot connect to ASX streams it will connect with "internal stream engine" off. Also I no longer receive song info on any stream.
Gary
add my radio station
http://www.freesyriaradio.com/
Jammed Kindle - downloading - HELP
I have it on my kindle HD. It says downloading 3.0.1 which has been downloading for the last 2 hours & now I cannot turn my kindle off % won't do anything. It's jammed it and am hoping when my battery dies that my kindle will work. Any suggestions?
I would recommend you stop the download and restart your device and try downloading again. I'm guessing the Amazon AppStore app had some issues.
XiiaLive Lite Holding Wake Lock
Thanks for the details. I'll investigate...
Update 06/08/11:
I'll be removing the PowerWake Lock which is not necessary.
Update 06/13/11:
Update v2.2.0 is out and resolves this issue. Release notes here: http://xiialive.userecho.com/dash/topic/43005-xiialive-v220-release-notes/
Servicio de atención al cliente por UserEcho
