Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Corrigé

Bug with Last.FM scrobbling

Alberto Flaño Lombardo il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0

Hi,

since the last Version I noticed a bug with Last.FM scrobbling. When I listen to music it shows up the Last.FM App scrobbling Icon but the scrobbling history of my Last.FM profile is not up to date. It only tracks the music i listened from my pc but not the music i listened on my HTC with XiiaLive.

What I noticed: My Last.FM profile shows up the current song that XiiaLive is playing, but the history of the last played songs is never updated with XiiaLive scrobbles.

I don´t know if this is a Last.FM bug or a bug from XiiaLive.

Thanks for your good App btw.

Solution
Jona (Lead Developer) il y a 12 ans

Took a bit long to get to your post. However, this issue as you might have noticed has been fixed on release v3.0.1.1.

+1
Terminé

Pocket Change missing in XiiaLive Pro

Willie cox III il y a 11 ans mis à jour par Jona (Lead Developer) il y a 11 ans 6
I upgraded to the pro xiia and now my pocket change is missing
Solution
Jona (Lead Developer) il y a 11 ans

Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

+1
À l'étude

problems with Galaxy Nexus

Dan Dragoman il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 4

Hi guys, thanks for this wonderful app.

I have an issue while listening to streams when the Display is off.

When its off, the sound is interrupting. 

If i turn the display on again it's working well. Turning off display the issue appears instantly.

Also if the volume of the program is 100% the sound is distorsioned.

Thank you!

PS. The previous version didn't have this issues with the same Android 4.0.4.


Regards,


Dan

Solution
Jona (Lead Developer) il y a 12 ans

Hi Dan, thanks for your your feedback! Few questions for you.


1. What OS version is your Galaxy Nexus running? 

2. Have you changed by any chance to the FFmpeg stream engine?

3. Does this issue happen with MPEG and AAC format stations?


+1
Résolu

equalizer doesn't work

Łukasz Pieńkowski il y a 12 ans mis à jour par Werner M. il y a 6 ans 17

At first it worked fine. But now it doesnt change the sound anyhow. I didnt found out any info if its a pro feature, only that its beta. 

Solution
Jona (Lead Developer) il y a 12 ans

Reboot reported to have resolved the issue.  The cause could have been that the Android Media Framework has crashed and a reboot would have restarted it.

+1
À l'étude

Some suggestions

michire il y a 10 ans mis à jour par Ralph il y a 9 ans 1
Hello,

I am a very satisfied user of Xiialive Pro since more than 2 years now. Absolutely great work!
Just want to share my 3 suggestions for some issues that I encounter every day when I use Xiialive:

1- Xiialive supports the media Keys for +/- (for exp. Bluetooth Remote) to change to the next/previous Station of the Fav. List. The Problem now is that in all Apps like Google Music, Spotify, Deezer aso. that also accept media keys input, when pressing + I get the next song in the list, when pressing - I get the previous one. In Xiialive it is exactly the opposite. May be it would be possible to add an Entry in the settings like "reverse media keys input"? In that way users can choose the right behaviour when pressing the media keys.

2- The possibilty to assign a local custom logo for every station of the favorite list. As I remember the favorite list is some sort of xml file(did not check it right now), so it would be really easy to add a link for a custom local logo file there for any station.
Even when Xiialive finds a logo for a station, the quality of it is often bad. Thats why I would prefer my own custom logo.

3- The new design/theme is really great! Especially when Xiialive finds the album cover. Unfortunately many stations do not send only the title/artist of the current song, it is more like this:

You are listening to "XYZ SONG" from "XYZ Artist" on XYZ-Station.

That way Xiialive can't find the right album cover. If this occures, it would be great if the Sender logo is shown instead of the play logo in the Album place.
Of course it would be perfect if there is some type of intelligent Text grabber that can extract the right song name, but I think that is really hard to achieve, as any station has its own way to send the current song title.

Many thanks for the best radio app out there for Android!
Michael


+1

Best music app ever!

Donnie Mitchell il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0

I've tried just about every music app on my Samsung Galaxy S3 and XiiaLive is the best hands down. I've now removed every other music app from my phone because XiiaLive has them all covered. 

Solution
Jona (Lead Developer) il y a 12 ans

Really appreciate your feedback! We are looking forward to making XiiaLive even better! :)

+1
Prévu

Cloud sync of favorites.

Nishant Menon il y a 11 ans mis à jour par Jona (Lead Developer) il y a 11 ans 2
I would love to see cloud syncing of favorites across devices.  Possible?
Solution
Jona (Lead Developer) il y a 11 ans
Hi! Cloud favorites backup is something we want to add definitely. We already started work on it and we are trying to figure out how much it will cost us to run... :/ But regardless it is something we need to have ASAP.
+1
Résolu

how do i add my channel?

Azim Mahomed il y a 10 ans mis à jour par Jona (Lead Developer) il y a 10 ans 3
Ive looked at the article for that and all it says is to list in shoutcast directory which i am already listed. The article as a dead link so i cant egt any information.
Solution
Jona (Lead Developer) il y a 10 ans
Currently our default radio directory is UberStations. Please check the following link where it provides details on how to add your station to UberStations.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
+1
À l'étude

Issues with my station

Wisley Souto il y a 12 ans mis à jour par Jona (Lead Developer) il y a 11 ans 0
Olá bom dia! Tenho uma radio web e adoro ouvir o mesma pelo celular, mas agora não conecta a transmissão o que há de errado pois uso este endereço http://paineldj.com.br:7008 o que fazer para ouviu pelo xiiaLive??? Wisley
Solution
Jona (Lead Developer) il y a 11 ans

Are you still having issues with this station?

+1
Résolu

Is there a way to sort favorites?

Brian il y a 14 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0
I'd like to be able to rename (I see it's under review) and sort my favorites so it is easier to find specific favorite stations by the genres they play
Solution
Jona (Lead Developer) il y a 12 ans
XiiaLive v3 now has a lot of options for filtering and sorting stations and songs! :)