Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Urgent: Playback restarting issue with Android 4.2.2 on Samsung Galaxy Nexus remains unresolved
This issue has been bothering me for a long time after updating OS to 4.2.2. I have not been using the app since then, and happened to know that the restarting playback issue was resolved for 3.0.2.3. I downloaded 3.0.2.4, and it seems that the problem has not been solved correctly. The playback still goes back to the beginning when trying to move the seekbar. I am using Samsung Galaxy Nexus (GSM) (also called maguro).
Thanks for the info. The issue has been resolved but was targeted to some devices known to cause the issue. Might be that your device was not one of the targeted devices. Please reproduce the issue and right away go to XiiaLive->Settings and tap on Bug Report.
rtmp/audio only flv playback?
I have several stations in rtmp protocol with .flv container (mp3 coding). Normally it requires Flash Player in order to play. However, the playback is interrupted when the screen turns off or go elsewhere in the browser.
I would like to know will xiia add rtmp protocol so these stations can be played with xiialive player?
Example: Digital Broadcast Corp http://dbc.hk and the Channel 6 (music channel) streaming link:
rtmp://58.64.197.165/live<break>dbc6
RTMP is currently supported. Some bugs are currently preventing it from working. However update v3.3.1.11 will fix it.
Bluetooth PAN usage
Track display needs a little work
For long displays, it takes a frustratingly long time to be able to read the whole line.
An example, which takes 40 seconds to show:
Johann Friedrich Franz Burgmüller (1806–1874) – 18 'Etudes de genre' per pianoforte Op. 109 (24:47) {+info: veniceclassicradio.eu}
I understand why some people may like the current display — it's large and therefore easy to read at a distance.
Please offer an option to reduce the font size and display the details over two or more lines, scrolling vertically in the unusual event that there still is insufficient space.
As an extra note, please review the font used, as some characters are displayed incorrectly. In the above example (taken from XiiaLive Beta), the ü is displayed as a triangle containing a question mark. I don't know how to post a screenshot.
xiialive doesnt work in galaxy Siii mini
Thanks.
Please let us know if you are still having issues with XiiaLive v3.0.3.2. This release has a few important changes in this area.
4G connection issue
Max retries reached.......
Max retries reached.......
Good news! Next update will have unlimited retry option under advance settings :), But this option will be available for paid version only...
Update 05/20/11:
- v2.1.9 is out and adds this feature!
Want the old format I paid for or a refund
Listen. You can't pull the rug out from under paying customers and force feed them something like a new user interface. That, is bait and switch. Lemme guess, I bet there wasn't even a notice on the Play store about an up coming layout change. I bet the customers who purchased the day before we're like WTF! Provide an option to return to the previous layout or provide a refund. let's litigate!
Not a really nice post to say the least... We are always going to innovate to stay on top of our competition just like any product or app sold out there. If we don't what's the point of even trying to make a business? You should at least give it a try... We included a dark skin so you can actually go back to the darker skin.
Just about 99% of people have appreciated this huge update. And yes, we did mention that there was a complete redesign of the app on the Play store. Also, if you took the time to even look... There where images showing the new look.
Customer support service by UserEcho
