Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0

Just purchased full app; cannot stream m3u server stream over 3G

Glenn Dessario 9 year бұрын • updated by Rodrigo (Developer) 9 year бұрын • 1
Hi guys; love the app but cannot stream m3u over 3G keeps hitting max retries.

phone 4s: iOS 9.0.2 latest xiaa....




0

Change station name on your app?

David Doerrier 9 year бұрын • updated by Rodrigo (Developer) 9 year бұрын • 1
Are you able to change the title of my station on your app? Classic Long Island Radio - change to - WCLI Hits 1970-76. Thanks.
Answer
Nanren 9 year бұрын

Hi


Xiialive is using SHOUTcast for radio stations. Contact http://www.shoutcast.com/ if you want to change the title of your radio station


Regards,

0
Answered

desktop

Lange Tenen 11 year бұрын • updated by Jona (Lead Developer) 11 year бұрын • 0
How to play xiialive radio on a desktop, btw i am on a mac. I am hooked to xiaalive on my Android devices so please help me:) I guess i could try to run it in an emulator but it shouldn't be the hard..
Answer
Jona (Lead Developer) 11 year бұрын
Hey, thanks for your feedback. At the moment we have no app for macs. However, we might in the future. At the moment you can use bluestack. This should be the best option. With their app you can find our app! :)
0
Аяқталған

How to avoid commercials?

Perry Murray 12 year бұрын • updated by Jona (Lead Developer) 12 year бұрын • 0

Hello, i was wondering if there was a way of avoiding commercials? too many adds 

Answer
Jona (Lead Developer) 12 year бұрын

There two things that you should know.


1. We have XiiaLive free version which is ad supported. Those ads are only visual ads. XiiaLive Pro removed those visual ads and provides other features.


2. Some stations are ad supported. That means they place audio ads.  We have no control over those ads.


Let me know if you have more questions.

0
Answered

Xiialive for other platforms

iamife 13 year бұрын • updated by Tim M 13 year бұрын • 0
Do you have plans to extend this lovely player to other platforms e.g Windows, MacOS e.t.c and still keep many of its lovely features?
Answer
Tim M 13 year бұрын
Yes we definitely wan't to have Xiialive available on many different platforms. We are currently working on an iPhone version of the app.
0
Answered

how do i get it out of safe mode

Jamie Binnie 11 year бұрын • updated by Ralph 9 year бұрын • 5
when i down loaded game it isnt  openable due to it being in safe mode.  How do i get it out of safe mode
0
Acknowledged

radio fades set differently for each alarm

Craig Drury 9 year бұрын • updated by Rodrigo (Developer) 9 year бұрын • 1

it would be good to let me set an early alarm, quiet with a fade and a second loud without. Classic FM then team rock radio if you get my drift...


Answer
Rodrigo (Developer) 9 year бұрын

Hi Craig,

this is a good idea. We want to keep it in mind for next releases.


Thanks,
0
Answered

adicionar radio nesse app

Suelter Alves 11 year бұрын • updated by Jona (Lead Developer) 11 year бұрын • 0

ola como eu faço para add minha radio no xiialive radio 69.175.73.66:8404 radio phs gospel

Answer
Jona (Lead Developer) 11 year бұрын
If this is your station and you are trying to add it to the radio directory please see the following link.
http://support.xiialive.com/topic/284324

If you are trying to add it as a favorite station please make sure you add to your URL http:// at the beginning.
0

Well worth purchasing.

bradda 14 year бұрын • updated by Jona (Lead Developer) 12 year бұрын • 0
Thanks! I've only paid for two apps for my Moment, this and LauncherPro, and I am very happy I did. xiia is a well written app that is well worth the low price, even compared to its free competitors. I also love that you take feedback so well and so positively, and act on it! Money well spent.
Answer
Jona (Lead Developer) 12 year бұрын
Thanks for the great feedback! We really appreciate it! Next update v2.1.6 should bring lot of fixes and new cool features!

Thanks again!
0
Fixed

Always "Buffering 100%", no more "Play" after "Pause"...

thkg00fy 12 year бұрын • updated by Jona (Lead Developer) 10 year бұрын • 2

Hi,

currently I'm using 3 different Android powered devices. All of them seem to have troubles. I will create one thread for each of them, because there are different problems.

My Samsung Galaxy Y(oung) has some issues with the current version. The FFMpeg stream engine almost freezes the device, cause it seems to need a lot of cpu power. Also the buffer doesn't work with this engine (bug or feature?)...

The "Android" engine works well .. except for some "features". When playing a stream the "BUFFERING 100%" keeps displaying on and on, including the annoying notification sound (which can be deactivated .. oh lucky me :D ). Also the stream URL in the notification bar keeps on to be displayed on and on... quite annoying!

This is not a big problem so far, but ONE thing is critical! When pushing the "PAUSE" icon inside the player, the stream pauses and is cached, until someone would hit the "PLAY" icon... Unfortunately this icon doesn't show up, due to the "BUFFERING 100%" message!

It seems like the player thinks it has nothing to play back... Stupid player! .. Nah, just kidding!!!  ;)

Okay, this should be enough so far for this post.


Kind regards

thkg00fy

Answer
Jona (Lead Developer) 10 year бұрын

Ok! Lot of stuff let me try to narrow down what you believe is wrong and should work better.


1. FFmpeg stream engine almost freezes device. How can I reproduce this? Does it just make your phone slow?

2. FFmpeg buffering settings.  How are you determining that this setting isn't working?

3. Annoying rolling notification bar.  We are adding a new feature next release that allows you to disable the rolling notifications. In your case there seems to be some issues obviously with the streamer which is causing continuous messages.

4. You are pressing pause button while player was buffering? Thereafter you can't resume?



Customer support service by UserEcho