Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Answered

auto resume

Rafal 9 year бұрын жаңартылды 9 year бұрын 6

xiialive pro dose not resume stream after loosing it during car driving even with all retry setings on. Why ?

Answer
Rodrigo (Developer) 9 year бұрын

The "No network access" happens when you try to connect to a station and there is no network access. There will be no retry after that error.

So what is happening in your case is that the network connection is lost while you are streaming. Then the connection never returns and the stream engine times out trying to reconnect because the network was never restored. This causes the retry logic to kick in. It tries to connect again and "No network access" is returned causing the retry logic to end.

The smart recovery waits a generous 2 minutes and while it waits for it you will see "Waiting for network access".

I'll look into adding a setting to make the smart recovery timeout customizable.

Hope that helps!

+1
Answered

After BT disconnection app persists in background consuming traffic

Morta Della 10 year бұрын updated by Jona (Lead Developer) 10 year бұрын 4
This may be a duplicate of "Stream doesn't stop correctly after bluetooth disconnect" but my request is a bit different.
My plan has some traffic limit, and the "overdraft" is expensive.
I use the app in my car. When I turn the engine off, app stops playing but some sort of widget is present  in notification area. Traffic control shows me that XiiaLive continues to consume data. This ends only when I touch the closing "X" control on notification widget.
Looks like app is continuously buffering data in order to resume playback without re-connection. This may be nice, but not in limited networks.
This looks like a bug for me.
Phone is Sony Xperia E3. I cannot tell you the application version, as I found no place where it is shown) Installed from Google market 18-march-2015, Pro version. 
Answer
Jona (Lead Developer) 10 year бұрын
Hey guys, I think the potential issue here is that the bluetooth device seems to be sending a pause playback event to XiiaLive. This causes XiiaLive to be in the paused state. While on the paused state XiiaLive will continue to download the live radio content. Playback must be stopped by pressing the stop button on the player or using the X button on the notifications widget.

A quick solution to this issue and keep things easy to use, is to set up a bluetooth trigger to stop playback when bluetooth disconnects.

Here is how to do that.
http://support.xiialive.com/topic/159470-bluetooth-auto-startstop-playback/
+1
Answered

XiiaLive Beta

Jona (Lead Developer) 13 year бұрын жаңартылды 13 year бұрын 0

We have provided access via the Android Market to our beta version of XiiaLive.  This will allow us, with your help, to improve the stable updates going into XiiaLive and XiiaLive Lite. 


The following are the latest changes:


---------------------------------------------------

Version: v2.2.3 beta v1

Date: 08/09/11


New features:

-          Editfavorite new option to allow selecting the character encoding.

-          New searchhistory saved and shown as auto complete.

 

Changes and improvements:

-          Internalstream engine now supports icy metadata.

-          Internalstream engine now starts up AAC/AAC+ and MPEG streams incredibly faster!

-          Improvedsupport for different screen sizes. Still work on progress.

-          Improvedstations download and loading. This resolved hang-ups on Android 3.0 andgreater devices.

-          Activesearch now locked until finished to avoid overloading phone.

-          Back keypress now supported while inside a genre list result or inside favoritecategory.

-          Mediacontrol now set to OFF as default. This is only effective for new installersand can be easily enabled by going to Settings->User experience.

-          Improvedpurchase verifier. Should help stop showing “Oops unable to verify purchase”bug.

-          ChangedTagged text to Tags

 

Fixes:

-          Oggstreaming next metadata caused stream to go into buffering and then stop.

-          Internalstream engine buffering percent not shown.

-          After doinga search virtual keyboard was impossible to get it to popup to type again.

-          Manyrandom crashes caused by the internal stream engine.

+1
Answered

Light FM 90.5 Lebanon (player.listenlive.co/33251) entering URL causes error

Peter Mueller 9 year бұрын updated by Rodrigo (Developer) 9 year бұрын 3

I wanted to add my top favorite station by URL

on Fire Tablet 7 with Bellini - OS

Answer
Rodrigo (Developer) 9 year бұрын
+1
Acknowledged

Customize favorites order for next/prev

Detonation Boulevard 9 year бұрын updated by Wilson Bradley 5 year бұрын 3
Note: This is NOT a question about search filters. You marked an earlier question about Favorites order as "answered" with an irrelevant link to search filters: http://support.xiialive.com/topic/477485

In my Favorites list I want to choose the order, so next/prev switches to another station of similar style. Can you add that capability? See how MediaU Pro does it, with an apparently unlimited number of Favorites, and 10 "Preset" slots you can put any Favorites in whatever order you want.

XiiaLive Pro is the best in almost every other way, so I use it even with its inferior Favorites setup. But you can still learn from your competitors ;-)

Answer
Rodrigo (Developer) 9 year бұрын

Hi Peter,

Thanks for sharing your idea, these are good ones!. We will keep them in mind for next releases.
Thanks again.
Best,
+1
Will be answered

Send tagged songs to email

Antonio Mayes 13 year бұрын updated by Jona (Lead Developer) 11 year бұрын 4
Here's a suggestion when you tag  a song, automatically send it to your email address so you won't lose it from your sd card of course.
Answer
Jona (Lead Developer) 11 year бұрын

Update 08/01/13:

It has been a little while since the previous reply for this. We did complete cloud sync but the costs to maintain was kinda unknown and seemed a bit high. We got a little spooked since Xiia doesn't make that much money and adding servers costs could have been a bad choice. We are however now really considering taking a leap and providing cloud sync and see how things go. We will announce any updates on this on our social media accounts.


OLD:

We are almost done with our own cloud sync service.  This will keep all your favorites and tags in the cloud :).  Along with that if you have multiple devices all your data will sync across those devices.
+1
Answered

stream stops playing after about a minute

Жасырын 14 year бұрын updated by traut 6 year бұрын 6
When I try to play the stream http://174.122.255.163:10014. it just stops playing and starts buffering after about a minute. It stays in buffering mode and doesn't actually ever start playing the stream again. If I stop it and hit play the stream starts playing again but stops again after a minute or so. By the way I have the pro version.
Answer
Jona (Lead Developer) 14 year бұрын
I have tried the link but it just doesn't work even on my computer. Could you verify the link and also let me know the phone model and version of android is running? Thanks!

Update: Issue uncovered issue on the code and has been fixed. However the link does cut out by it's own. This happens with other player even on the PC.
+1
Answered

Add ability to pause stream and buffer to SD

Bret Mullenix 13 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0
One of the things I loved about my Sirius radio was that I could pause a live stream (up to 45min).  Not sure how it was done, though it could simply buffer to the SD card up to a given amount.  You could also move forward/backward a song at a time of the buffered stream.
Answer
Jona (Lead Developer) 11 year бұрын
Closing thread. Feature already available with latest release of XiiaLive.
+1
Answered

Licensing Failed Error 46620

Brent Dell 9 year бұрын updated by Rodrigo (Developer) 9 year бұрын 9

I just purchased a pro version and I'm getting this error on a random basis. I've cleared data many times and I still get this error. I'm running Android 5.1.1 on Sony Xperia Z3 Compact.

+1
Answered

Can't hear from rtmp link.

Ariel María Pezzola 10 year бұрын updated by Jona (Lead Developer) 10 year бұрын 1
Hi! I want to listen from this link and I can't. The radio doesn't give another link intead!

rtmp://edgeamericaspushlivefs.fplive.net/edgeamericaspushlive-live/streamMetroRadio

Thank you very much!
Answer
Jona (Lead Developer) 10 year бұрын
Hi, I took a look at the provided link but I can't play it on VLC on my computer. I think the link isn't valid.

Try looking for the station using the following suggestions:
http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/