Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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+1
Acknowledged

Sleep timer already is on together with app start

Петр 10 years ago updated by Jona (Lead Developer) 9 years ago 1
Hello

I would be glad to have the sleep timer already in started mode when I start the application if I choose such an option, of course. The matter is that I start the radio when I go to sleep and I have to start the sleep timer manually every time.
Answer
Jona (Lead Developer) 9 years ago
Thanks for your idea!
+1
Planned

Widget for Favorite auto-minimize

Julien Buffler 12 years ago updated by Jona (Lead Developer) 12 years ago 1

 Hello,


I am actually using a car home with shortcut to XiiaLive.


I would like to get an optioon to simply start the radio without having the player showing.


Like that I can easily switch radio.


Regards,


Julien

Answer
Jona (Lead Developer) 12 years ago

Just to make sure I understand your request:


You would like to have a widget that shows you your favorites and you can click them to start playback without having the app open?

+1
Answered

import from free version

JW vanLohuizen 14 years ago updated by Jona (Lead Developer) 14 years ago 1
How do I import my favorites from the free version?

Thank You
Answer
Jona (Lead Developer) 14 years ago
I do recognize this isn't the best way to transition from free to paid and I'll be working to make this topic a bit easier to do in the near future.

Copying user data from lite to paid version:
1. Open lite version and click settings.
2. Scroll down and hit the backup button under BACKUP & RESTORE.
3. Close the list version
4. Open the paid version and click settings.
5. Scroll down and hit the restore button under BACKUP & RESTORE.

Hope that works!
+1
Answered

What does error 1010 mean?

Anonymous 14 years ago updated by Jona (Lead Developer) 13 years ago 7
When trying to listen to any stream on www.groovera.com which streams OK on PCs it kicks back error 1010 . Running on Galaxy S w/ Android 2.1
Answer
Jona (Lead Developer) 13 years ago

Error 1010 means that the streaming service has died. Some error must had happend internally. Do you have the particular link which you are having problems with?


UPDATE:

I'm currently closing this post.  If you are still having issues with the latest version of XiiaLive please let me know...

+1
Under review

Station/Title scrolling with ICS

Gary Matsko 12 years ago updated by Jona (Lead Developer) 12 years ago 3
Using a Cyanogenmod9 ICS ROM on an HTC Incredible2.  Station/Title scrolling is not working in the app or on the notification menu.  I've tried double tapping on the station name and title, going out and back in to the app, but I can't get it to scroll.  Am I missing a setting somewhere or is this a known issue?  Running version 2.2.4.
+1
Fixed

Streaming problem

possetti 14 years ago updated by Jona (Lead Developer) 13 years ago 7
Streaming stops working after 17 minutes most of the times on android 1.5. After the stop it buffers but never leaves this state.
Answer
Jona (Lead Developer) 13 years ago

Could you try to reproduce the issue and when it happens immediately capture the logs from your phone? To capture the logs is very easy. Just download "Log Collector" from the android market and run it when you reproduce the issue. It will prepare an email and just send it to us. Thanks!


Update 05/20/11:

- v2.1.9 is out this issue should be resolved... Please confirm.

+1
Will be answered

Start playing in the background

wild_thing 13 years ago updated by Jona (Lead Developer) 12 years ago 0
When using the link buttons on the home screen the program is always moved to the front. Would it be possible to have a mode where the player remains in the background and playback starts? Would be useful for tablets. All required data can be displayed with the widgets so in the most cases there is no need to see the program screen.


Answer
Jona (Lead Developer) 12 years ago
Thanks for your feedback! It is actually a great idea! I'll be sure to put that on our new features list.
+1
Answered

Is XiiaLive compatible with Sony Google TV player?

tr159 12 years ago updated by Jona (Lead Developer) 12 years ago 4

I am considering buying a Sony Google TV player and wondererd if XiiaLive would work with it. If not would there be plans to release a compatable version?

Answer
Jona (Lead Developer) 12 years ago
XiiaLive should be compatible with Google Tv.  However the layout of the app hasn't been optimized for the TV yet.  If you download the beta version from Google Play Market it should look a lot nicer and work also a lot better.  

Do we have plans to really support Google TV? 
Yes!
+1
Answered

When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

neoneo 13 years ago updated by Tim M 13 years ago 0

 When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

Answer
Tim M 13 years ago
This was a problem with the SHOUTcast directory.
They were fixing/updating their directory.
I believe they have fixed everything but there might still be some testing.
+1
Answered

Add PayPal

Anonymous 14 years ago updated by Jona (Lead Developer) 14 years ago 0
Add the option to buy
Answer
Jona (Lead Developer) 14 years ago
We currently accept all payment options provided by the Android Market.