Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
0
W trakcie analizy

How can I determine the version on my phone is the PAID version I paid for?

Khile T. Klock 14 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu • 0
I paid for XiiaLIve, but I'm not so sure I see the new features listed for PAID versions...

How can *I* tell if I have the PAID version or not... where's the BOUT or registration info..??
Odpowiedź
Jona (Lead Developer) 14 lat temu
Note, that paid and free versions can be installed on the phone. That means both can be used simultaneously. We generally recommend uninstalling the free version to avoid confusion. If you have already some stations on your free version make sure to back them up via settings so that you can load them on the paid version.

There are two easy ways to tell which version you are running. One, check the launch icon if it has the lite word on it. If it does than it's not the paid version. Two, when you open the app look at the XiiaLive logo. If it has the lite word on it it's not the paid version.
0
Naprawione

Stream disconnects every 60 seconds on Xperia x10

davegrips 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0
This just started happening last Friday.  Connects to stream and then disconnects every 60 seconds or so then reconnects.  Does this constantly but only in 3g.  When using WiFi it doesn't lose connection.  Using latest 2.2.4. Android 2.3.3
Sony
Odpowiedź
Jona (Lead Developer) 11 lat temu

This issue should already already been fixed on XiiaLive v3.

0
W trakcie analizy

I have paid for no ads version and I have ads can you fix This I place my order on Aug. 25, 2010 at 4:41 AM WITH GOOGLE Visual Blasters

honeydo 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0
Odpowiedź
Jona (Lead Developer) 13 lat temu
You have most likely started the XiiaLive Lite and not XiiaLive.  Please make sure you have uninstalled XiiaLive Lite to avoid confusion between the two versions.
0
Ukończony

Submission for New Radio Station

Achràf Mahha 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0

Please can you add this Radio station to your Database,

Name : DNC Radio

Country : Morocco

Home page : http://www.dnc-radio.com

Streaming Links : http://www.dnc-radio.com/dnc-radioplayer.asx

                           http://listen.radionomy.com/dnc

                           http://www.dnc-radio.com/dnc.m3u


Description(French):


DNC radio est une Webradio Marocaine lancée en 2013 grâce à l'initiative d'un ensemble de jeunes passionnés par la Radio. DNC radio propose chaque jour un bouquet musical très riche basé essentiellement sur les styles Dance, Clubbing, House, Techno, Electro, ainsi que des émissions spéciales pour d'autres goûts musicaux .


Best  Regards,


Odpowiedź
Jona (Lead Developer) 11 lat temu

Please see the following post about this subject. 

http://support.xiialive.com/topic/284324

0
Naprawione

Update 2.2.1 for Xiialive Atrix Problems

Gary Rogers 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0

Just installed the new update 2.2.1 for Xiialive on my Atrix phone I now have must have the "internal stream engine" on in order to listen to MPEG streams or I get the "Android Media Framework Failures" error message.  When I have the "internal stream engine" on I cannot connect to ASX streams it will connect with "internal stream engine" off. Also I no longer receive song info on any stream.

Gary

Odpowiedź
Jona (Lead Developer) 13 lat temu
Update v2.2.2 fixed your issue! :) Thanks for your patience!
0
Z odpowiedzią

add my radio station

بسام الخوري 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 1
i want to add some radio station in your apps is that easy like this arabic radio station
http://www.freesyriaradio.com/


Odpowiedź
Jona (Lead Developer) 11 lat temu

Please see this post about how to add custom stations to XiiaLive favorites. Also, we recommend you try finding the station here and adding it to favorites.

0
Z odpowiedzią

Jammed Kindle - downloading - HELP

orlando2002 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu • 0

 I have it on my kindle HD. It says downloading 3.0.1 which has been downloading for the last 2 hours & now I cannot turn my kindle off % won't do anything. It's jammed it and am hoping when my battery dies that my kindle will work. Any suggestions?

Odpowiedź
Jona (Lead Developer) 12 lat temu

I would recommend you stop the download and restart your device and try downloading again. I'm guessing the Amazon AppStore app had some issues.

0
Naprawione

XiiaLive Lite Holding Wake Lock

Chris Angeli 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0
Basically noticed this last night using the timer. Set it for 30 minutes timer so that it would shut off once I am asleep. The music stopped but when I woke up my battery was down to half. Looking into the battery stats, Xiia held the wake lock it had throughout the night so the phone never went into sleep mode properly. This should be fixed so that Xiia isn't holding a wake lock it doesn't need while idling.
Odpowiedź
Jona (Lead Developer) 13 lat temu

Thanks for the details.  I'll investigate...

Update 06/08/11:

I'll be removing the PowerWake Lock which is not necessary.

Update 06/13/11:

Update v2.2.0 is out and resolves this issue. Release notes here: http://xiialive.userecho.com/dash/topic/43005-xiialive-v220-release-notes/

0
Planowane

cross platforms

paul “Dj Skratch” hod 10 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 1
HI been trying your app out and it seems very good so far. But a few suggestions is an account where you can login via google account or other means to say an xiialive account so you can see the stations you have on any device?  Also would be a good idea to organise the stations by dragging them up or down.
Odpowiedź
Jona (Lead Developer) 10 lat temu
Thanks for your request. We would like to provide cloud storage and improved sorting options for your favorites. This is something we want to add just waiting to have enough resources to do it. :)
0
W trakcie analizy

ASUS Fonepad custom URL fails to play

Rainer Peffm 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 6

I use an ASUS Fonepad w/ Android 4.2.2. Adding playlist URLs works  fine. But everytime I try to add a .mp3 or .ogg stream URL, it verifies ok, then tries three times then says  cannot play. When adding the URLs to TuneIn they work alright right away. sam

Odpowiedź
Jona (Lead Developer) 11 lat temu

Thanks for your feedback. Are you able to play the stations provided by the app?



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