Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Trying to add a radio station.
Hi
I'm trying to add this radio station to the app, but it can't connect. They support several different streams but neither of them work..... Please give me a hint on what I'm doing wrong. The radio stations is http://www.radiovolum.com and their streams are these once. http://s2.viastreaming.net:7130/listen.pls or http://s2.viastreaming.net:7130/listen.asx or http://s2.viastreaming.net:7130/listen.ram or http://s2.viastreaming.net:7130/listen.qtl
Please take a look at the following tutorial. If you have any issues please post back here. Thanks!
Streaming stops and never recovers
Sometimes when streaming on mobile data streaming stops (no disconnect "knocking" sound) and never recovers without manually starting playback again in XiiaLive. Some notes on problem:
-bugreport.txt is here: http://pastebin.com/u0YYKaZM
-On bug report problem occurs at time somewhere between 16:40-16:50.
-Happens on areas that most of the time streaming works fine.
-Happens on cyanogenmod 11 (4.4.2) and Samsung stock android (4.3).
-Stream is http://www.yle.fi/
-Problem might be asx only.
-Streaming sometimes also recovers, usually this happens with "knocking" start/stop playback sounds.
regards,
dzeidzei
Not working properly SHOUTcast Radio
What type of commercial? Visual or audio?
I'm assuming audio? Some stations put some commercials in order to pay their servers cost. However in general they are short.
Something important is that we don't place audio ads on top of radio stations. We only display advertising visually as a small banner.
Interface disapears...
Please let us know if update v2.1.6 has fixed this issue.
UPDATE:
Closing this post. Please let me know if you are still having issues.
Slow response on low-end phone, too big fontsize
- UI response time is on my phone (600 MHz, ARMv6), is too long (several seconds). Maybe because of the animations? In free version, you could turn off the default animation? Or any other cause of the problem?
- On low-resolution phones is the fontsizes somewhere a little big - for example, in the configuration. This complicates the work of translators.
Thanks for the feedback! Could you provide the device name you have and what version of Android is running? Also, if you are able to take a snapshot of the screen you see the font being too big would help us see and understand what could be done.
Logcat spam
01-05 01:35:24.700: I/JniPlayer(2588): receive_thread() -> sleep cuz queues are full
I advise to remove this trace cuz it may slow down the device :).
Beta hangs when WiFi connection is lost
Anyway, I've noticed that if I walk out of the office and lose WiFi for a minute or two and then return, XiiaLive will be hung at 'buffering' with no response to the controls. Even killing the XiiaLive processes doesn't solve it and so far all I've been able to do is reboot.
Doesn't seem to be a problem if the connection is restored quickly. I have Data Protection activated, running Jellybean 4.1.1.
KUPD FM radio station
http://xiialive.userecho.com/feedback/23017-xiialive-radio-stations-how-it-works/
Can't upgrade to Pro on IOS
Hi,
I recently moved from Android to iOS & when trying to upgrade to Pro via Settings -> Get "XiiaLive unlocker" I get the throbber that says "Upgrading" & behind it is a dialog box that says "Received no valid product" & everything just sits there this way until I force close the app. This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.
Thanks guys!
Awesome! Thanks for letting me know. There where some things we needed to take care with the AppStore and that might have solved this. If any issues again please let us know! :)
Сервис поддержки клиентов работает на платформе UserEcho
