Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
На рассмотрении

on nexus 4

Виктор Галибин 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 0

Hello Constantly use your program with headphones on Samsung Galaxy s. Everything was great. Recently purchased Nexus 4 android 4.2.1 and there was a problem over the mobile network ....

Streaming engine Android

1. Long can not connect.

2. If connected, the connection is broken quickly.

Streaming engine FFmpeg

1. Connects quickly.

2. May suddenly break the link.

3. 15min sometimes works fine, and then begin to reconnect with the constant momentary disconnection.

4. May stop streaming, but a time of streaming continues to go, although there is no sound. Helps a full restart application .

and for any engine. In these persistent problems, lockups, battery ends 2-3 times more than in the past on the old phone.


It would be very cool if you could fix in the next version of all of these problems

Sorry for my English, translated the Google translator


Ответ
Jona (Lead Developer) 12 лет назад

Are you having issues with MPEG or AAC streams?  We are currently working on a much better and advanced streamer that should solve various issues. I don't have a release date but all I can say is that we are working on it actively.

0
На рассмотрении

Not able to stream any channels on the new Samsung Transform

Анонимный 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
Have the new Samsung Transform, and not able to stream and channels. Select channels of various bandwidths same issue: Conecting - Buffering - Connection Dropped, recurring cycle to then time out. Note: Will pull up station info, but not able to stream music ??
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for informing us of this issue. Could you capture the logs from your phone when this issue happens? To capture the logs you would need to download "Log Collector" from the android market/ After reproducing the issue run the log collector app and it will prepare an email for you to send to us. Thanks for your help!
0
Отвечен

mms

양서훈 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 0

Hi there~

I know this app support mms protocol.

I wanted to add a mms.

However it didn't work.

The mms is mms://VOD.tjmbc.co.kr/0becb_FM.

I tested and conform that url at mx player.

Why xiialive didn't work about above mms ?


Ответ
Jona (Lead Developer) 12 лет назад

Using the latest version of XiiaLive should work adding the URL provided to favorites and playing it.

0
Исправлен

beta crashes on original skin

Dwayne Wilson 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Using Kitkat 4.4.2 on a Nexus 7 2013. xiialive beta crashes when you
select original skin. clear app and re-launch, it crashes every time you
hit player, until you turn off original skin
Ответ
Jona (Lead Developer) 11 лет назад
Issue has been resolved and is part of the latest XiiaLive Beta release.
0
На рассмотрении

http://www.vtuner.com/ has a lot of great stations located all over the world, is there a way you can link to their lists?

Melissa Mullins 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 1
http://www.vtuner.com/

I use this site for adding my favorite stations to my Aluratek WiFi Radio.
This would be great if you could join with them so we could add stations to our playlist from the site.
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for great directory url! We'll take a look see what we can do...
0
Отвечен

Notifications not pushed to Microsoft Band

Lynn Maddry 9 лет назад обновлен Rodrigo (Developer) 9 лет назад 4

I am using a Samsung S5 on version 4.4.2 rooted and current Xiialive Pro 3.3.0.4. Controls & track show in notification bar, but track infomation is not pushed to MS Health( MS Band). Other players Radiotunes, Jango, Calmradio, Pandora have tracks show in notification and are pushed to MS Band. Is this due to the type of notification you use that includes controls?

Also the mute notification control confuses me. If it is on are notifications muted?

Ответ
Rodrigo (Developer) 9 лет назад

Hi Lynn,


we're planning to support Android wear devices (including compatibility with MS Band) diectly on XiiaLive app for future releases.


Best,

0
Отвечен

http://radioemocionate.mex.tl/

Radioemocionate 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 1
Musica para mis oyentes del mundo
Ответ
Jona (Lead Developer) 11 лет назад
Please add your radio station to our radio directory by following these steps.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
0
На рассмотрении

Desire HD LeeDroid 2.3.3 (latest) Bug

info-180 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
Hello,
after the newest Update from Xiialive it donend worke anymore for my on my Desire HD with Android 2.3.3
I open it and its fine i add a stream and klick play:"bam Xiialive force close" I have deinstalled the old version befor and remove Data from App.
Also i have set in Settings not to reakt on the Play Buttons from the bloototh Headset but when i click play on the headset my standart Player Poweramp pro dose not start only thing i get was the "xiialive force close massege".

I hope this help you to get that problem fixed in all Versions befor evryting works fin. RESPECT for the great app!!!

niceguy
Ответ
Jona (Lead Developer) 14 лет назад

Thanks for your feedback!  I really like to resolve this issue.  Lets start with the force close issue.  Please reproduce this issue and right away collect the error logs.  Here is how you collect the error logs, it's very easy:


Update 06/13/11:

Update v2.2.0 is out. Please let me know if the issue occurs with this latest update.

0
Запланирован

count down timer

Peter 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 1

1) Would it be possible to display the sleep count down timer, in the player window? There is plenty of space.


2) I suggest xiialive always be in a count-down mode, or the sleep timer be much  easier accessible. My traditional bed side radio: I always turned it on with the sleep timer button, even at day time, with a single press, it automatically expired after 59 minutes. For my android radio the same would make sense, to have the timer with a single press. (It could be an option: expire after PLAY press after xxx minutes or never. Easy to implement, of course.) OR just a start timer button in the player window, instead of behind several clicks.)


3a) the slider in the Sleep Window is just an ON slider, it does not slide OFF to cancel the timer.


3b) additionally the ON-slider in the most very upper right of the timer windows sometimes does not slide well, or I get instead the android controls that are very near by.



Thanks for reading thru to the end of this long post. :)



Ответ
Jona (Lead Developer) 11 лет назад
Great feedback! Sleep timer does need to be improved and made a lot easier to use. You have some good ideas and it always helps us to understand how the user use the app and how they would like it to work. This area you can bet we will be improving it very soon.

Thanks
0
Отвечен

Add my station to the app radio station directory

William Morin 11 лет назад обновлен Jona (Lead Developer) 10 лет назад 1
I have a samll internet radio station and wish to have the listeners be able to tune in on their android phonesd to the station. I like your app and am willing to pay for one for the website for listeners to b#download and listen to our music.
Thank you 
William
Ответ
Jona (Lead Developer) 10 лет назад
Thanks for the request. You can add your station for free! Please follow the steps from the following link.
http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/

Сервис поддержки клиентов работает на платформе UserEcho