Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Є відповідь

Trying to add a radio station.

Karsten Nygård 11 років тому оновлено Jona (Lead Developer) 11 років тому 0

Hi


I'm trying to add this radio station to the app, but it can't connect. They support several different streams but neither of them work..... Please give me a hint on what I'm doing wrong. The radio stations is http://www.radiovolum.com and their streams are these once. http://s2.viastreaming.net:7130/listen.pls or http://s2.viastreaming.net:7130/listen.asx or http://s2.viastreaming.net:7130/listen.ram or http://s2.viastreaming.net:7130/listen.qtl

Відповідь
Jona (Lead Developer) 11 років тому

Please take a look at the following tutorial. If you have any issues please post back here. Thanks!

0

Streaming stops and never recovers

jj jjstrom 11 років тому 0
Hi,

Sometimes when streaming on mobile data streaming stops (no disconnect "knocking" sound) and never recovers without manually starting playback again in XiiaLive. Some notes on problem:

-bugreport.txt is here: http://pastebin.com/u0YYKaZM
-On bug report problem occurs at time somewhere between 16:40-16:50.
-Happens to me only on mobile data (no wifi) both wcdma and lte networks.
-Happens on areas that most of the time streaming works fine.
-Happens on cyanogenmod 11 (4.4.2) and Samsung stock android (4.3).
-Stream is http://www.yle.fi/livestream/puhe.asx which is very stable (no problems on wifi).
-Problem might be asx only.
-Streaming sometimes also recovers, usually this happens with "knocking" start/stop playback sounds.

regards,
dzeidzei
0
Є відповідь

Not working properly SHOUTcast Radio

koko10 13 років тому оновлено Tim M 13 років тому 0
Two days after installing the program acted as Body and yesterday stopped and I can only play the same link station to FAWORITES typed, but does not own any stations selected when you click on the TOP HITS example, GENRE, and does not search well in SEARCH. Communication is always in mind \ ki himself: "Unable to connect". Waiting for your help and advice. The application I have in the tablet with Android 2.3.4 greet and wait for advice from someone with you??
Відповідь
Tim M 13 років тому
There have been some issues with Shoutcast servers lately but they seem to be ok now. If you press on "top hits" or "genre" button (on menu on the bottom) twice, it will refresh the list.Try that and see if they come back. When there are issues with the servers, there is little we can do except wait :(
0
Under review

Why am I getting this Walgreens commercial?

Floyd Hartsfield 12 років тому оновлено Jona (Lead Developer) 12 років тому 0
Відповідь
Jona (Lead Developer) 12 років тому

What type of commercial? Visual or audio?


I'm assuming audio? Some stations put some commercials in order to pay their servers cost. However in general they are short.


Something important is that we don't place audio ads on top of radio stations.  We only display advertising visually as a small banner.

0
Fixed

Interface disapears...

Hard Drivin' Radio 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
Interface disapears after short time on Epic 4G with Android 2.1 but music still plays but will eventually force phone to restart.
Відповідь
Jona (Lead Developer) 14 років тому

Please let us know if update v2.1.6 has fixed this issue.


UPDATE:

Closing this post.  Please let me know if you are still having issues.

0
Under review

Slow response on low-end phone, too big fontsize

Szilárd Kovács 12 років тому оновлено Jona (Lead Developer) 12 років тому 3

- UI response time is on my phone (600 MHz, ARMv6), is too long (several seconds). Maybe because of the animations? In free version, you could turn off the default animation? Or any other cause of the problem?


- On low-resolution phones is the fontsizes somewhere a little big - for example, in the configuration. This complicates the work of translators.

Відповідь
Jona (Lead Developer) 12 років тому

Thanks for the feedback! Could you provide the device name you have and what version of Android is running?  Also, if you are able to take a snapshot of the screen you see the font being too big would help us see and understand what could be done.

0
Fixed

Logcat spam

Michael Pujos 12 років тому оновлено Jona (Lead Developer) 10 років тому 2
When the ffmpeg is the active engine, logcat is spammed with repetitive traces:

01-05 01:35:24.700: I/JniPlayer(2588): receive_thread() -> sleep cuz queues are full

I advise to remove this trace cuz it may slow down the device :).


0
Under review

Beta hangs when WiFi connection is lost

Keenan Tims 12 років тому оновлено Jona (Lead Developer) 12 років тому 3
I've been using the beta lately and it's a nice improvement. Fixes my biggest issue which was the common choppy in sleep issue since 4.0, solved with the proper power management flag.

Anyway, I've noticed that if I walk out of the office and lose WiFi for a minute or two and then return, XiiaLive will be hung at 'buffering' with no response to the controls. Even killing the XiiaLive processes doesn't solve it and so far all I've been able to do is reboot.

Doesn't seem to be a problem if the connection is restored quickly. I have Data Protection activated, running Jellybean 4.1.1.
0
Under review

KUPD FM radio station

slanoue871981 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
I am trying to access "KUPD FM", which I had no trouble doing on my last HTC EVO. Because that phone broke I had to order a replacement phone. Everything about the new phone seems exactly the same, but I am unable to access my favorite station (KUPD FM). Help!?!?! Please!
Відповідь
Jona (Lead Developer) 14 років тому
0
Fixed

Can't upgrade to Pro on IOS

magnumchode 9 років тому в iOS оновлено Jona (Lead Developer) 9 років тому 3

Hi,


I recently moved from Android to iOS & when trying to upgrade to Pro via Settings -> Get "XiiaLive unlocker" I get the throbber that says "Upgrading" & behind it is a dialog box that says "Received no valid product" & everything just sits there this way until I force close the app. This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.


Thanks guys!

Відповідь
Jona (Lead Developer) 9 років тому

Awesome! Thanks for letting me know. There where some things we needed to take care with the AppStore and that might have solved this. If any issues again please let us know! :)