Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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+3
Will be answered

Display Favorite Title on Live View

Terrence Jones 13 років тому оновлено Jona (Lead Developer) 13 років тому 0
I wish the name I chose as my favorite Title were displayed in the Live view's station name field.  The stations that I listen to have long and annoying titles which scroll and are distracting when driving.

I realize that I can double-click to disable scrolling, but this is inconvenient when driving (can't this be set as a default?)


Відповідь
Jona (Lead Developer) 13 років тому
This is definitively a great idea.   That should be the behavior.  I will set this as planned. Thanks for your feedback! 
+3
Under review

Navigation Volume Incompatibility Bluetooth/AUX (Gingerbread)

Raheel Aidrus 13 років тому оновлено Jona (Lead Developer) 13 років тому 0

There is a general problem with navigation voice prompts being played at an inaudible level when another media app is playing over bluetooth or even line-out (aux) connection. The latest gingerbread music app works fine, but XiiaLive and others (winamp) do not play nicely with navigation voice prompts. The music volume gets lowered, but the navigation voice prompt is so low that it cannot be understood. Since the latest gingerbread music app doesn't suffer from this issue any more, I thought maybe XiiaLive could also implement a similar fix. 

More about this issue can be found here:

http://code.google.com/p/android/issues/detail?id=15690

and

 http://www.google.com/support/forum/p/Google+Mobile/thread?tid=391a221780443163&hl=en&fid=391a2217804431630004a6b9a15d9ea8

Відповідь
Jona (Lead Developer) 13 років тому

Thanks for your feedback and details about this issue.  We will be looking into this to see if this is possible to fix. 

+3
Є відповідь

XiiaLive v2.2.4 - release notes

Jona (Lead Developer) 13 років тому оновлений 13 років тому 2

Release date: 09/22/11

Version: v2.2.4


Update v2.2.4 is mainly a maintenance update.  This update resolves a few issues that caused XiiaLive to crash.


Most of the crash issues where related to the database being closed on rare occasions. This is hopefully completely resolved.


Other crash issues happened with the new custom lower menu bar.  There was an issue related to divide by zero exception.


And finally s little threading cleanup for the stream engine.  Generally creating a new thread uses a lot of resources and can cause the app to run a little slower.  A few threads where removed on the stream engine that weren't needed minimizing the resources used by the stream engine.


The following are the changes.

Відповідь
Jona (Lead Developer) 13 років тому

Fixes:

-Rare crash when starting a new stream caused by invalid sound effect theme.

-Auto resize menu bar divide by zero crash.

-Various database exceptions that caused app to crash.

-Minor app optimization by consolidating multiple threads into one.

+3
Виконано

Filter vs Sort

kc27 9 років тому оновлено Jona (Lead Developer) 8 років тому 2
XiiaLive is a great applicaiton and the filters are a useful tool. Will you be adding a sorting functionality? I am looking to be able to sort a list of stations. For example, I select the genre "Swing". Once XiiaLive returns the list of stations, I would like to be able to sort them in ascending or descending order by a user selected criteria such as number of listeners or bitrate.

If this functionality is there, I cannot find it. Any help would be appreciated.

Thanks!
Відповідь
Jona (Lead Developer) 8 років тому

Hey we already have sorting options. Please see the following post to see how to access these features.

http://support.xiialive.com/topics/1525-organizing-your-favorites/

+3
Fixed

Scrobbling Bug with new Version

André Evertz 12 років тому оновлено Jona (Lead Developer) 11 років тому 3 1 дублікат

 Hi,


first at all I want to thank you for this great android app.

On the latest Version I cant enable the Last.fm Scrobbling option in config. When I leave the config Tab it switched back to "Off". The latest version of the official Last.fm App is installed on my phone (HTC One X, Android 4.0.4).

+3
Є відповідь

what ever happened to pocket change on the radio for rewards?

Chris Rodriguez 11 років тому оновлено Jona (Lead Developer) 11 років тому 1
Since I started using Xiia Live there was a reward system called pocket change and now its not there no more.. just curious because I had about 3000 or so points
Відповідь
Jona (Lead Developer) 11 років тому

Unfortunately PocketChange went out of business... Please see the following release update information:

http://support.xiialive.com/topic/301276-xiialive-v3032/


We really apologize for this and for loosing those points. :(

+3
Will be answered

PayPal-Payment

MaNishma 14 років тому оновлено Jona (Lead Developer) 13 років тому 6
Please hurry up with the PayPal-payment-option!

I'm livin in Europe and can't purchase this App...

That's horrible! :)
Відповідь
Jona (Lead Developer) 14 років тому
Hello! Amazom App Market is coming soon! So you can expect our app to be there available for purchase. :)
+3

App data usage

Canth 10 років тому 0
Nexus 6 with Lollipop 5.0.1
version of Xiialive: 3.3.0.3

I just bought the pro version of Xiialive. Sofar I'm liking it quite much, but there are some niggles.
Most important one is data usage. The 'About' screen shows some statistics like data usage and total playing time. According to the app I've been listinging to music for 75 minutes. The data usage for this 75 minutes is 70MB; I've only been listening to 128kbps stations so this seems a bit high (128kbps should be around 43 MB per hour unless I'm calculating wrong) but still acceptable. Unfortunately my provider tells me that I've been using 248MB of data. My phone then tells me that 99% of this traffic is caused by Xiialive. This is quite some way removed from the 70MB that the app specified. Do you have any idea what might be going on here? I'm using the app in the car a lot, so using WiFi is not really an option

+3
Under review

Retry with ascending time interval.

Arrowcatcher 14 років тому оновлено Jona (Lead Developer) 14 років тому 1
Rather than give up after 6 quick retries, it may be more convenient to have retry continue at longer and longer time intervals. This would help greatly when the app is used to stream in a moving auto. The present retry setup sometimes gives up before a network site handoff can occur, requiring the distraction of a manual restart.
Відповідь
Jona (Lead Developer) 14 років тому
Current design loops around a whole playlist 5 times. So if the playlist has only one url it only will retry 5 times, and if it had 5 urls it will retry 25 times. If after any count of retries and it successfully reconnects we reset the amount of retries and you get 5 retries again.

We will review the possibility to allow unlimited retries as an option.
+3
Є відповідь

Stream select

Purecut 10 років тому оновлено Ralph 9 років тому 2
I'm missing the function to select from a multiple stream what kind of stream I want to play. For example Frisky Radio offers AAC and two MP3 streams with different stream quality. In TuneIn I can select what kind of stream I want to here. This function I'm missing in XiiaLive. It takes only the first one and I have no change to switch to my AAC stream. I do not want to go back to TuneIn!