Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
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Fast

XiiaLive Pro App is an older version in the Amazon App Store. Crashes in Android 4.3.

Bill MinMD 11 år siden • opdateret af Jona (Lead Developer) 11 år siden • 0

I am running Android 4.3 on a Nexus 4. I have purchased XiiaLive Pro from the Amazon App Store. The latest version they have is v3.0.1.2. This causes XiiaLive Pro to show a pop-up and says XiiaLive has crashed, but it stays running. I contacted Amazon, and they said you have to update the app and get it approved by them. I know the latest version is v3.0.2.5, but they do not have it on their app store. So now, I can't use XiiaLive Pro, which I've paid for.

Svar
Jona (Lead Developer) 11 år siden

Thanks for your feedback. We are actually finishing the update for Amazon. It has just taken a little while to adapt it. Thanks for your patience.

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Besvaret

Favorites list on my others devices ?!

robert gustafsson 11 år siden • opdateret af Jona (Lead Developer) 11 år siden • 0
Wy can't i see my favorites list on other device ! Account setting !
Svar
Jona (Lead Developer) 11 år siden

At the moment we don't support cloud storage of your favorite stations and songs. However, we are working to provide this feature hopefully very soon.

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Under vurdering

How do I change the order my favorites are listed in?

jstraw 14 år siden • opdateret af Jona (Lead Developer) 14 år siden • 0
Self-explanatory.
Svar
Jona (Lead Developer) 14 år siden
Currently there is no way to change the order in which favorites are shown.  As of now it orders them by total play count. Most played would show at the top of the list.

We do have plans to add filters to change the order.  In particular what ordering filter options would you like to see?
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Under vurdering

Timeout on WiFi

Jake Le 12 år siden • opdateret af Jona (Lead Developer) 12 år siden • 0

Keep getting timeout on wifi. Please consider increasing the app connection timeout value.   It's too short. The app works fine on mobile/cellular network. 

Svar
Jona (Lead Developer) 12 år siden

The timeout value is set at 10 seconds as default. This allows the smart recovery to quickly retry a connection without loosing any audio data. Is the smart recovery not working when it timeouts? The timeout value can be changed on XiiaLive Pro but I'll look at the default set value to see if it could be larger.

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Fast

xiialive beta widget no Wifi sleep

Anonym 14 år siden • opdateret af Jona (Lead Developer) 14 år siden • 0
After playing and stopping, the Wifi won't sleep when the screen goes off. This only happens with the widget and not the main program.
Svar
Jona (Lead Developer) 14 år siden

Could you let us know if this issue is resolved in version 2.1.7?

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Fast

Translation Error

Anonym 14 år siden • opdateret af Jona (Lead Developer) 14 år siden • 0
Wrong Translation in the settings: In the Backup Section i found the word Datenbenk.. the correct translation would be Datenbank.
Svar
Jona (Lead Developer) 14 år siden
Thanks! Any other translation errors you might spot let us know! :)
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Besvaret

How can I listen to my "tags" songs on my Android phone?

Dale Coffer 12 år siden • opdateret af Jona (Lead Developer) 12 år siden • 0
I would like to know how can i listen to my "TAGS" songs from my playlist on my Android Phone?
Svar
Jona (Lead Developer) 12 år siden
Currently you can't listen to your tags. However, our next major update will allow you to easily search the tagged song on YouTube or any other search service you might have installed on your phone.
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Under vurdering

Search text is very sticky, version 3.1.0

Peter 11 år siden • opdateret af Jona (Lead Developer) 11 år siden • 0
I entered a search string, then I clear it. Now it appears always when I access Search again. IN ADDITION, the new UberStations directory finds nothing in this situation. When I clear data (in Android App Settings), UberStations displays again. ShoutCast does not even display any station after clearing data. Version XiiaLive 3.1.0 Pro. Earlier versions worked. No chance to obtain version 3.0.3.3 again, I'm locked into 3.1.0 at Google Play, and Dont Want go back to the Amazon version where I do have older backups.
Svar
Jona (Lead Developer) 11 år siden
We have had issues with SHOUTcast the past week where it was not working. Currently, this issue has been resolved. Please let us know if you are still experiencing any issues. Thanks!
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Vil blive besvaret

Please include asx streaming.

Gene Guarin 14 år siden • opdateret af Jona (Lead Developer) 14 år siden • 0
Svar
Jona (Lead Developer) 14 år siden
I'm happy to let you know that we are actively developing this area... We hope to have this available very soon. 1-2months...
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Besvaret

Can't find station "Ven a La Luz"

Priscilla Ibarra Maldonado 10 år siden • opdateret af Jona (Lead Developer) 10 år siden • 1
im looking for the station "Ven a La Luz" but cant ffind it even tho my bro in law does have it on xiialive
Svar
Jona (Lead Developer) 10 år siden
Please make sure to use the SHOUTcast directory when you search for that station. Simply press DIRECTORIES from the home page or tap on the blue bar above the radio lists.


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