Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
No similar topics found.
0
Answered
Favorite currently playing station
I'd like to add a station to my favorites after I opened it via the browser or some other external app.
In the favorites menu I can only select to add a new URL by copy/paste or normal input, but I can't copy the url from now playing nor is there another way to just add the currently playng station to the favorites.
In the favorites menu I can only select to add a new URL by copy/paste or normal input, but I can't copy the url from now playing nor is there another way to just add the currently playng station to the favorites.
Answer
Jona (Lead Developer)
14 years ago
You should be able to add a currently playing station by pressing the round + button. If this button is disabled it's because the station is already a favorite. Check it out let me know if that is what you where looking for! :)
0
Fixed
Lock screen song title
The lockscreen widget shows only the station name above, then the artist below. The title of the song is missing. It shows fine in the notification pulldown and on the homepage widget, just not on the lockscreen widget.
0
Answered
Amazon appstore several versions behind
I recently (2-3 weeks ago) purchased XiiaLive Pro on the Amazon appstore, only to realize afterwards that it is several versions behind the app in Google Play. Obviously, there were some big changes released in the 3.2+ versions of the app, and since those changes aren't currently available in the version of the Amazon appstore, I've been using the free version from Google Play rather than my paid Amazon version. Will the 3.2+ version be released in Amazon store any time soon; or if not, is it possible to either get the Google Play Pro version for free or a refund on my Amazon purchase?
Answer
Jona (Lead Developer)
10 years ago
Hey, yes Amazon version is behind due to some issues we had with their testing and approval. Hopefully, I should get it approved and released in the next couple of days. Sorry for the inconvenience.
0
Answered
XiiaLive Project Funding
Does this project make more money from the ads in the lite version or the fees of the paid version? I'd like to help out the project as much as possible...
Answer
Jona (Lead Developer)
10 years ago
Hi Alex, thanks for your post. Our revenue is mostly the same coming from paid and ads revenue. It's not a whole lot... :/
0
Fixed
init stream engine failed
this station does not work, but on PC in Firefox it opens (yes I have the WMP extension for Firefox installed). Codec info: Windows Media Audio 9.2, 64 kbps, 48 kHz, stereo 1-pass CBR http://live.rfn.ru/radiomayak_fm
I can't figure out the other posts related to this error message.
Answer
Jona (Lead Developer)
11 years ago
I was unable to reproduce the crash. Please provide the device you have and what version of Android is running. Thanks!
0
Fixed
Connection dropped and doesn't re-connect
I'm having a problem with the connection being dropped and staying there
Answer
Jona (Lead Developer)
11 years ago
This issue has been a bug on older versions of XiiaLive. XiiaLive v3 should no longer have this issue.
0
Completed
Slider on streaming mp3 file.
Hi,
Can you add the slider on streaming the mp3 file? so that we can jump to or go back to desired time slot.
Can you add the slider on streaming the mp3 file? so that we can jump to or go back to desired time slot.
Answer
Jona (Lead Developer)
11 years ago
Thanks for your request. This feature is now available on XiiaLive v3.
0
Can no longer stream several stations
I have several stations that I listen to and for some reason they no longer work. I tried removing and re-adding them. Still not working. I have another radio app I use that streams these stations just fine. This seems to be an ongoing problem. I do have the paid version. A little help would be appreciated. I have submitted several private messages and no response. Is there no more support for this app?
0
Under review
autoreconnect fails after upgrade to 2.3.3
I recently upgraded my galaxy s from android 2.1 to 2.3.3.
Previously xiia would almost seemlessly reconnect when moving between areas with wifi and areas with only 3g internet connectivity (would take only a few seconds).
Since the upgrade xiia fails completely in this case and hangs while trying to reconnect after i leave wifi coverage. I have to close xiia, kill the background-process in a taskmanager and only after starting it again will xiia be able to connect using 3g.
Is this a bug, or did I miss a setting anywhere?
Previously xiia would almost seemlessly reconnect when moving between areas with wifi and areas with only 3g internet connectivity (would take only a few seconds).
Since the upgrade xiia fails completely in this case and hangs while trying to reconnect after i leave wifi coverage. I have to close xiia, kill the background-process in a taskmanager and only after starting it again will xiia be able to connect using 3g.
Is this a bug, or did I miss a setting anywhere?
0
Answered
Beta Access
Do you plan to use the Play Store's beta access system to let some users have early access to test new versions?
Answer
Jona (Lead Developer)
10 years ago
We do use the PlayStore beta access system. We mainly release there updates that are larger and will potentially be the official final release.
To become a PlayStore beta tester please follow these two steps:
1. Join our Google Group.
2. Opt-in to become a PlayStore Beta Tester.
- XiiaLive
- XiiaLive Pro
We also use another app called XiiaLive Beta for new things that might potentially be buggy. This app is only shown when we have something new. At the moment you won't be able to find it. You can stay up to date when it becomes available on our XiiaLive Facebook Page.
To become a PlayStore beta tester please follow these two steps:
1. Join our Google Group.
2. Opt-in to become a PlayStore Beta Tester.
- XiiaLive
- XiiaLive Pro
We also use another app called XiiaLive Beta for new things that might potentially be buggy. This app is only shown when we have something new. At the moment you won't be able to find it. You can stay up to date when it becomes available on our XiiaLive Facebook Page.
Customer support service by UserEcho
