Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Sarnaseid teemasid ei leitud.
0
Ülevaatamisel
Why paid version cannot be installed on Samsung GT-P1000, but it's okay for free version? I want to buy a paid version. thank you
Vasta
Jona (Lead Developer)
14 aastat tagasi
Are you still having issues? You should be able to find the paid and free version on the Android Market.
0
Answered
No tags button on player - how do I retrieve the songs I have tagged?
I tag a lot of songs, but my player does not have a "Tags" button at the top - how do I retrieve tagged song info so I can buy them? Is there any way to buy songs directly through the player?
Vasta
Jona (Lead Developer)
9 aastat tagasi
The different player skins provide a way to tag a playing song. A tagged song is simply stored as text. Tagged songs is just a list of songs you liked location under Favorites. You can tap on a tagged song to search for stations playing that song.
We don't actually store the song data or allow for purchasing.
0
Fixed
Atrix internal stream engine does not work
Hi! I read some of the messages about the Android engine being broken, but I still can't seem to be able to open AAC streams on my Atrix (or any other AAC stream from Shoutcast). With the internal stream engine nothing plays and connection fails. Without it only MPEG streams open. On my Nexus One everything works fine..
0
Ülevaatamisel
loses audio after phone call
I'm using 2.2.4 (love it btw!) and have this same issue. If I back out all the way to my "desktop" and the restart the app, the audio returns. Thanks for all your efforts on this otherwise excellent app.
0
Answered
What do the 5 bars on Widget represent?
Hi,
My widget is typically at 3 barrs of possible 5 bars on the Widget. What are the details of these bars?
Thanks,
Vince
My widget is typically at 3 barrs of possible 5 bars on the Widget. What are the details of these bars?
Thanks,
Vince
Vasta
Jona (Lead Developer)
14 aastat tagasi
The bars represent the current internet connection speed. If you are always between 4-5 bars you should be good when streaming, but if you hit 3 bars or lower you might start getting in the buffering state.
0
Answered
As the station owner, how do I edit the IP address, genre & station name?
i use xiialive pro on a Samsung Galaxy Note 4 and have two stations 2 two websites:
www.LakeOfTheOzarksRadio.com or www.LOTOradio.com
Reagan Radio Network or Sunset Station
(I want to be able to search via the name where the radio station shows up)
Lake of the Ozarks Radio
(how did I edit an IP address?)
Vasta
Rodrigo (Developer)
9 aastat tagasi
Please check this link: http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
Best,
0
Ülevaatamisel
playback fails after a few min
had problem after 2.3 android update the fix was a default setting under network settings. the enable always on mobile data was set off.
Vasta
Jona (Lead Developer)
13 aastat tagasi
What phone do you have and what version of Android is it running? Also, does this issue happen with all streams or only a particular one you have? Also, are you having issues with AAC or MPEG streams?
0
Ülevaatamisel
Unsupported format when streaming through squid proxy
Looks like the app doesn't handle the "X-Cache:" or "Via:" http headers? tcpdump available on request.
Vasta
Tim M
14 aastat tagasi
Unfortunately we currently do not have Xiialive available for a computer. Maybe in the future... You can go to shoutcast.com and listen to the same radios though.
0
Answered
Updated, but no different. Whaaat?
I just updated to the current version of Xiia Live Pro throught the Play Store about an hour ago. Once the update was installed, along with several others, I re-started the phone. First stop on the other side of the re-start, Xiia Live Pro! I was eager to see how the new player looked and worked. Much to my surprise, nothing's changed at all, and it does not match what I see in the new app preview pictures in the Play Store. So I Force Closed the app, and dumped it's cache. Started it up, and nope - looks the same as it always has.
Version at the bottom of initial splash screen says "3.3.0.2 (GOOGLE)" [why isn't this information in the Settings/About screen so I don't have to FC and restar the app to find it?] This matches what I see in the Play store.
What's going on?
Version at the bottom of initial splash screen says "3.3.0.2 (GOOGLE)" [why isn't this information in the Settings/About screen so I don't have to FC and restar the app to find it?] This matches what I see in the Play store.
What's going on?
Customer support service by UserEcho
