Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
  2. Óflokkað
+1
Under review

bug or not?

Basti 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 0

I hear Nebelwelten-Radio with 48kbps and mostly with 128kbps, now when I transmitter with 48kbps to My favorites, I can not add more to 128kbps must seek the channels manual or click on the extending, I also can not the stream select the higher bit rate because I already hear the Station.

 

favourites: 48 kbps=Manual search 128 kbps

                 128kbps=Manual search the Station with 48kbps

 

i cant add 2 Station, one with 48 kbps and one with 128kbps, i can only add one Station

 

sorry for this english ;)


Answer
Jona (Lead Developer) 12 ár síðan

So just to see if I understand you. You are trying to add the two stations, 48kbps and 128kbps, to your favorites and only one you are allowed to add?


When you try to add the other station do you see the add favorite icon showing that it is already a favorite station?

+1
Answered

no conecta la radio que quiero escuchar

rockmania 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 0

la url es http:rockmaniatv.listen2myradio.com cuando completo el registro en favoritos y quiero escuchar no conecta, si existe un tutorial porfavor haganme llegar, para compartirlo con los que escuchan la radio, gracias

Answer
Jona (Lead Developer) 12 ár síðan

The provided URL is only to a website and not an actual radio station. Try asking the radio station for a direct link to their station.

+1
Answered

unsupported media

mite 11 ár síðan • updated by Jona (Lead Developer) 10 ár síðan • 1
Hi,

I'm getting an unsupported media e:-31 error when try to open http://www.slamfm.nl/slamplayer/SLAMFM_ITUNES.m3u
(got link from http://www.slamfm.nl/slamplayer/radio.php).

Can you please advise?

Thanks, M
Answer
Jona (Lead Developer) 10 ár síðan
Hey, I clicked on the URL "http://www.slamfm.nl/slamplayer/radio.php" from my phone and it directed me to the browser and then provided the option to open the stream with XiiaLive. After I openned it it worked fine. The other link might be wrong. Please let me know if you are still having issues. We have done various updates to our stream engine since your post.
+1
Under review

fontsize too small

Michael 9 ár síðan • updated by Ralph 9 ár síðan • 1
I'm running Xiialive an an older 7" tablet (Android honeycomb, Archos 7it) with the tablet connected by hdmi to a bigger control monitor. Everything is fine. But the fontsize used is too small to be readable in my favoured viewing distance (2m). I'd like the font to be enlarged by a factor of 3..5 (yes indeed:-)

Additionally I'd like if the text will be wrapped if it doesn't fit the available horizontal space.

Of course other people might have different preferences, thus my proposal is to allow selection of "basic" fontsize.


Thanks, Michael
+1
Answered

Does it play videos?

Kimberly D Taylor 9 ár síðan • updated by Rodrigo (Developer) 9 ár síðan • 2

I have training videos to watch for work and it wants me to download this app

Answer
Rodrigo (Developer) 9 ár síðan

Hi Kimberly,

unfortunately XiiaLive doesn't support videos.


Best,

+1
Answered

New backup not working (Can't open file)

Isaac Dahaki 9 ár síðan • updated by Rodrigo (Developer) 9 ár síðan • 3

I broke the screen on my Nexus 6 phone. I bought a new Nexus 6p and downloaded the backup file from Google drive. When I try to open the file by clicking on it from the download folder it say "can't open file"


So right now I don't have any of my favorite stations even though I have a backup file. Any help would be appreciated


Isaac

Answer
Rodrigo (Developer) 9 ár síðan

Hi Isaac,

unfortunately, using gdrive, the backup file doesn't work.

As Evildog said, you can use a file explorer app, dropbox or via email (XiiaLive can open it).


Best,

+1
Answered

Adding a graphic equalizer would be a nice improvment

Antonio Mayes 13 ár síðan • updated by Jona (Lead Developer) 11 ár síðan • 0
Answer
Jona (Lead Developer) 11 ár síðan

XiiaLive v3 now has a basic EQ. In the future we will add a more advanced set of features for the EQ.

+1
Under review

Data streaming continues when i'm calling

Marco Santambrogio 14 ár síðan • updated by Jona (Lead Developer) 14 ár síðan • 2
Now the music stops when I answer a call and resumes at the end, but i think the data transfer continues in the background even when I'm talking on the phone.
Is it possible to stop the streaming data and automatically restart it at the end of the call to reduce data consuption?

Thanks
Answer
Jona (Lead Developer) 14 ár síðan
Thanks for your request. Here is what we are currently doing. 

When streaming on CDMA networks such as Verizon or Sprint, the data connection is stopped immediately. On GSM networks the data connectivity still continues during a phone call.  Our current logic is continue streaming if connection dropped reconnect and if during a phone call it waits until phone call is over.  

We don't stop the stream cause some phone calls are short and we allow the stream to return without interruption.

What you think if we add a 15 or 30 sec timer to stop the stream?  That means if you are on the phone call longer than this time we stop the stream and resume upon ending the phone call....
0

Install app from Apkpure website now.

Paul Mueller 2 mánuður síðan • 0

Install the app on newer devices by using the apkpure website.  The app max minimum version is not high enough to allow the playstore to list it for installation on newer devices. You have to find it elsewhere and install it from there. I'm running it on my S22 Ultra right now.

0

Back up not working

aisul 3 mánuður síðan • 0

When i try to back up my favorite channels i get following message - There was an error trying yo create the backup. E9

What to do?



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