Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Answered

App looks great but I am worried about security risks

Жасырын 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 0
Why in the world does your app need to "read phone and state identity" and provide the gps location of the user? seems like a pretty big security risk.
Answer
Jona (Lead Developer) 14 year бұрын
Great question!

Well the first "Phone and State identity".

Without this permission we wouldn't know when to lower the volume of the stream when a phone call is received or being made.

Second, "gps location".
We have this for ads purposes. If you install the paid version it wont ask for this permission because we don't use ads there.
+1
Answered

stations since latest update

John Lang 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0
can no longer access shoutcast
Answer
Jona (Lead Developer) 11 year бұрын
We have had issues with SHOUTcast the past week for a lot of days. Currently, everything should be up running. If not please let us know.
+1
Answered

XiiaLive metadata, stream stats, and playback status intents

Jona (Lead Developer) 12 year бұрын жаңартылды 11 year бұрын 0

XiiaLive will be making the following intents available starting with release v3.0.1.1.  The main goal of these new intents is to match what popular music players are using. Example, Amazon MP3 app, Google Music, Last.fm to name a few.


Please note that these actions are sent out with a category defining the release type of XiiaLive. That is if it is free, paid or beta. You can simply have all those categories defined on your broadcast receiver.


------------------------------------------------------

Action:

com.vblast.xiialive.metachanged


Info

Broadcast sent every time metadata has changed.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action:

com.vblast.xiialive.playstatechanged


Info

Broadcast sent every time playback state changes.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action: 

com.vblast.xiialive.playbackcomplete


Info

Broadcast sent when playback is done/complete no longer playing.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

active, preparing, streaming, playing, duration, position, url, mime, track, artist, album, genre, website, bitrate, channels, samplerate


------------------------------------------------------

Action: 

com.vblast.xiialive.playbackstats


Info

Broadcast sent every 5 sec with playback stats.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

baudrate [int (kbps)], downloaded [long (bytes)], lifetime_downloaded [long (bytes)], lifetime_playback [long (ms)]


------------------------------------------------------

Action: 

com.vblast.xiialive.requestupdate


Info: 

Intent action to request updates.


Category:

com.vblast.xiialive.category.PRO, com.vblast.xiialive.category.FREE, com.vblast.xiialive.category.BETA


Extras:

destination [Parcelable Intent where the request will be sent to], request_actions [String[] array of intent actions for requests]



Answer
Jona (Lead Developer) 11 year бұрын
How to request updates:
// the destination where our request update<br>// should be sent to...<br>Intent destination = new Intent(context, MyBroadcastReceiver.class);<br>Intent intent = new Intent("com.vblast.xiialive.requestupdate");<br>intent.addCategory("com.vblast.xiialive.category.PRO");<br>intent.addCategory("com.vblast.xiialive.category.FREE");<br>intent.addCategory("com.vblast.xiialive.category.BETA");<br>intent.putExtra("destination", destination);<br>intent.putExtra("request_actions", new String[] {<br>"com.vblast.xiialive.metachanged",  "com.vblast.xiialive.playbackstats"});<br>context.sendBroadcast(intent);



+1
Under review

please fix, is important

Basti 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

I would take it even further, but every time I hear the music with the music player and then start xiia, the stream is established and there is no sound, only then everything must end with the task manager and then it goes.

Answer
Jona (Lead Developer) 12 year бұрын

Just to confirm I understand the issue. You are playing music and while it is playing music you are opening XiiaLive and starting a new stream but no audio is heard from XiiaLive?

+1
Answered

download does not work

Жасырын 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 0
Answer
Jona (Lead Developer) 14 year бұрын
Sometimes downloading from the Android Market can be tricky and there has been many cases where apps don't download. You can try a couple things:

1. Restart your phone and try again.
2. Cancel download if stuck and just restart it.
3. Make sure you have a good internet connection. Maybe try over WiFi.
+1
Аяқталған

disable notifications of new songs

aritchie 12 year бұрын жаңартылды 10 year бұрын 4

 How do I disable the notification of every new song in the notification bar?  This is a particularly annoying feature and is about to make me batty, as I'm trying to read The Economist while listening to nice music, but I get a notification ever 3-4 minutes.  I am not ADD, but feel like this app is making me so.  Thank you for any tips. 

Answer
Jona (Lead Developer) 10 year бұрын

The notifications happen every time a new song starts playing. Your request is a first but it is an interesting option to have. I will set this as planned.

+1
Answered

How do I access settings/options menu?

John Capuano 13 year бұрын updated by Jona (Lead Developer) 13 year бұрын 1
I'm using the latest free version and can't figure out how to get into the settings menu? If I hit menu while the app is loaded nothing happens. I seem to recall a settings menu?? Was it deleted with an update or something? I want to change the settings for re-connect tries. I'm running a live stream and sometimes it disconnects, xiia retries connecting one, maybe two times before it gives up.
Answer
Jona (Lead Developer) 13 year бұрын
Right after you open the app you will be shown the 6 big buttons. Scroll down and you will see the settings button.  Click on that and you are in settings. Then choose Advance users. This particular feature is enabled on the paid version.
+1
Under review

AAC + crash on GALAXY ACE (android 2.2.1)

Alon Gilad 13 year бұрын updated by Jona (Lead Developer) 13 year бұрын 1

I download your new player ver 2.2.4,  on   GALAXY  ACE  (android   2.2.1)

almost all  works fine     but  in  AAC+   the  player  remark  "Android fail..."
Any help Well come
Thanks
Alon

Answer
Jona (Lead Developer) 13 year бұрын

Could you try reproducing the issue and capture the logs immediately?

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

Also, you could try using the Internal stream engine.  So go XiiaLive->Settings->Advanced users
+1
Under review

Error connecting to local sc_serv and sc_trans

condenser 13 year бұрын updated by Jona (Lead Developer) 13 year бұрын 2
I have a stock Droid 4 running the latest XiiaLive from the market. I have two local Shoutcast servers that I use to stream songs to my phone over WiFi. The first server uses sc_serv and Winamp to as the encoder (thus MP3), and the second server uses sc_serv and sc_trans with AAC+ as the encoder. I don't have anything special set in the configuration files, other than the servers do not connect to public YP.

The sc_serv is the 07/31/2011 version, and sc_trans is 10/07/2011.

On my plain Droid, XiiaLive connects fine to both servers. The Droid 4 running XiiaLive will only connect to the first configuration cleanly. It does not connect to the second AAC+ encoder shoutcast. It appears to be synchronizing, but then the display shows something like PVMFPending (it disappears too fast to see) and the connection is dropped.

If I change to using the internal streaming engine, XiiaLive running on the Droid 4 will connect to both Shoutcast servers.
+1
Answered

how can i buy the paid version

Жасырын 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 0
i can´t find the paid version, if i click on the ad in the player it goes direst to the appstore, but there it says it is already installed.
How can i pay for the full version?
Answer
Jona (Lead Developer) 14 year бұрын
Usually when the user clicks purchase we display the two apps paid and free versions. I can see now how doing it like that can be misleading... It appears that paid apps are may not be available on your device?