Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+3
Исправлен

Scrobbling Bug with new Version

André Evertz 13 лет назад обновлен Jona (Lead Developer) 11 лет назад 3 1 дубликат

 Hi,


first at all I want to thank you for this great android app.

On the latest Version I cant enable the Last.fm Scrobbling option in config. When I leave the config Tab it switched back to "Off". The latest version of the official Last.fm App is installed on my phone (HTC One X, Android 4.0.4).

+3
Отвечен

what ever happened to pocket change on the radio for rewards?

Chris Rodriguez 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 1
Since I started using Xiia Live there was a reward system called pocket change and now its not there no more.. just curious because I had about 3000 or so points
Ответ
Jona (Lead Developer) 12 лет назад

Unfortunately PocketChange went out of business... Please see the following release update information:

http://support.xiialive.com/topic/301276-xiialive-v3032/


We really apologize for this and for loosing those points. :(

+3
Будет отвечен

PayPal-Payment

MaNishma 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 6
Please hurry up with the PayPal-payment-option!

I'm livin in Europe and can't purchase this App...

That's horrible! :)
Ответ
Jona (Lead Developer) 14 лет назад
Hello! Amazom App Market is coming soon! So you can expect our app to be there available for purchase. :)
+3

App data usage

Canth 10 лет назад 0
Nexus 6 with Lollipop 5.0.1
version of Xiialive: 3.3.0.3

I just bought the pro version of Xiialive. Sofar I'm liking it quite much, but there are some niggles.
Most important one is data usage. The 'About' screen shows some statistics like data usage and total playing time. According to the app I've been listinging to music for 75 minutes. The data usage for this 75 minutes is 70MB; I've only been listening to 128kbps stations so this seems a bit high (128kbps should be around 43 MB per hour unless I'm calculating wrong) but still acceptable. Unfortunately my provider tells me that I've been using 248MB of data. My phone then tells me that 99% of this traffic is caused by Xiialive. This is quite some way removed from the 70MB that the app specified. Do you have any idea what might be going on here? I'm using the app in the car a lot, so using WiFi is not really an option

+3
На рассмотрении

Retry with ascending time interval.

Arrowcatcher 15 лет назад обновлен Jona (Lead Developer) 15 лет назад 1
Rather than give up after 6 quick retries, it may be more convenient to have retry continue at longer and longer time intervals. This would help greatly when the app is used to stream in a moving auto. The present retry setup sometimes gives up before a network site handoff can occur, requiring the distraction of a manual restart.
Ответ
Jona (Lead Developer) 15 лет назад
Current design loops around a whole playlist 5 times. So if the playlist has only one url it only will retry 5 times, and if it had 5 urls it will retry 25 times. If after any count of retries and it successfully reconnects we reset the amount of retries and you get 5 retries again.

We will review the possibility to allow unlimited retries as an option.
+3
Отвечен

Stream select

Purecut 10 лет назад обновлен Ralph 9 лет назад 2
I'm missing the function to select from a multiple stream what kind of stream I want to play. For example Frisky Radio offers AAC and two MP3 streams with different stream quality. In TuneIn I can select what kind of stream I want to here. This function I'm missing in XiiaLive. It takes only the first one and I have no change to switch to my AAC stream. I do not want to go back to TuneIn!
Отвечен

Does XiiaLive use open source code?

Jona (Lead Developer) 14 лет назад обновлен 12 лет назад 0
+3
Acknowledged

Add exit button

Анонимный 15 лет назад обновлен tedmitriy 6 лет назад 17 1 дубликат
+3
Отвечен

how do i listen from a computer?

nicola denham 10 лет назад обновлен Ralph 9 лет назад 6 1 дубликат
I would just like to tune in from a laptop/desktop.  how can I do this please?
+3

Bluetooth auto start/stop playback on IOS?

Luko Palaveev 10 лет назад 0
Is there going to be bluetooth auto start/stop playback on IOS version?

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