Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+2
Beantwoord

How can I add my nice radio station right here?

Radyo Sensation 11 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 0

http://www.radyosensation.com
Radio Sensation is a Haitian Radio Station. was launched in New York City, USA, March 3, 2007. by Pierrot  F Joseph. We play what you want to hear. We dedicate to broadcast  the Caribbean (Haiti Sensation) to the world.

www.radyosensation.com

Antwoord
Jona (Lead Developer) 11 jaar geleden

Please see the following post about this subject. 

http://support.xiialive.com/topic/284324


+2
Beantwoord

encoding selection

Anoniem 14 jaar geleden bijgewerkt door Jona (Lead Developer) 13 jaar geleden 1
Please add an encoding selection feature. I'm Korean. In some station, they don't use unicode string. So song information charaters are broken. Please solve this problem.
Antwoord
Jona (Lead Developer) 13 jaar geleden

This is an issue for sure! I have investigated in the past and things got very complex. It is very difficult to predict what encoding to use since it's not easily identifiable. SHOUTcast has released new server tools that hopefully when all other radio providers update it will use the new standard UTF-8 encoding.

Meanwhile this is a good idea and I'll look into adding this option.


Update 05/05/11:

Found a better way to guess the encoding. It's not perfect but for most cases it should work.  The encoding selection is also planed.


Update 06/01/11:

Automatic character encoding has been added to v2.1.9.  Should work for most metadata.

+2
Beantwoord

Streaming playlists (M3U) files

Anoniem 14 jaar geleden bijgewerkt door Jona (Lead Developer) 14 jaar geleden 0
This is the first application which works with my 'GNUMP3d' server.

However, it cannot skip through songs, it plays the songs fine though and in the correct order, just can't skip.

If this feature gets added I'll definately buy the paid version!

Regards,
Ray
Antwoord
Jona (Lead Developer) 14 jaar geleden
This is a good feature to have. For sure we will plan to have this in the near future.

Thanks for using XiiaLive!
+2
Planned

Stream restarts when pressing widget

Denvernate 12 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 0

When playing music, if you press the widget the player opens and the stream restarts.  Didn't used to do this?  If a stream is playing and you press another favorite shortcut, it doesn't switch to the new stream, it reopens the one you were listening to. 


Also, the widget always loses the metadata when I have it in a car dock landscape.  This has been an issue from the beginning on this newest version of xiia since it's beta release on both my droid x2 and original droid.  I have the app 'dock nothingness' active on both phones, not sure if this might be contributing.

Antwoord
Jona (Lead Developer) 12 jaar geleden

Thanks for your feedback. Those issues I have seen and hope to resolve them for the next update. Thanks again for taking the time to post about this issue.

+2
Beantwoord

Future Update?

jediguy 12 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 2
Good afternoon developers, just wanted to check in and see if there's any news on an upcoming version with better sorting methods for favorites.  It had been mentioned a few months ago by the head developer that a version with better favorites features was coming.  I have about 80 stations in my internet radio library and used your software previously, but the favorites system just got too cumbersome.  I switched to TuneIn Radio until a new version with more favorites sorting options is released.  That said, I still think you guys have an amazing product with one of the best streaming engine's available.  I'd be glad to try out a beta release as long as there's no risk to the device where it's installed. 
Antwoord
Jona (Lead Developer) 12 jaar geleden
We have recently release a new beta version.  Please search on Google Play for the new beta. If you have a previous beta installed please remove it.
+2
Fixed

curious bug

Basti 12 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 4

Ich habe einen ganz kuriosen Fehler gefunden. Wenn ich mit xiia live music höre und dann auf das UKW Radio drücke(Android 2.2.1), wird das UKW radio gestartet, nun passiert es... die Lautstärke von xiia live verdoppelt sich und das ukw radio läuft leise mittendrin. wenn ich xiia live öffne und dann auf den Musik player schaltet sich xia live ab, da funktioniert es ja.

Auch gibt es einen kleine Fehler im homesreen in Deutsch anstelle von "makierte" muss "markierte" stehen, das r wurde vergessen.

 

in english:

 

I found a very curious bug. If I live with xiia hear music and then the FM radio hit (Android 2.2.1), the FM radio is started, then it happens ... the volume of xiia live fm radio doubles and runs quietly in the middle. I open xiia live and then the music player shuts xia from live, since it works.

Also there is a little error in homesreen in German instead of "makierte" must "markierte" are that r has been forgotten.

 

my device:

 

http://www.inside-handy.de/handys/vodafone_858-smart/2471_allgemein.html

 

 

 


Antwoord
Jona (Lead Developer) 11 jaar geleden

Thanks for the post. It is a little hard to understand your post. :( It seems like you are talking about audio focus.  When other apps run XiiaLive will lower it's volume but it will not shutdown.


About the homescreen issue.  I have fixed that! Thanks! If you would like to help out with fixing any issues you see please go here:

http://translate.xiialive.com/project/xiialive/de

+2
Fixed

display

gangland 12 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 2

Hi, love this app. One small problem, the favorites, genre and search screens sometimes gets messed up.

They can very well be read but in between every line is a very big + character, pobably the add to favorites sign.

If I restart the phone it looks normal again for a while.

Stopping and restarting XIIA again and it is messed up again.

Using Samsung galaxy 3, android 2.2.

Is there any way to exit programme but the back button.

Antwoord
Jona (Lead Developer) 11 jaar geleden
This issue should be resolved on current release of XiiaLive.
+2
Planned

Setting to start in Favorites or Player instead of Home

John Navas 10 jaar geleden bijgewerkt door Jona (Lead Developer) 9 jaar geleden 1
Would like a Setting to start the app on the Favorite or Player screen instead of the Home screen. (I have the Pro version.)

Thanks for a great app. It's now the recommended Android app for public radio station KALW (instead of TuneIn).
Antwoord
Jona (Lead Developer) 9 jaar geleden
Thanks for your request. I'll add this as a planned feature.
+2
Not a bug

Constant buffering

John Green 12 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 5
With Sprint on Nexus S.  I've set the buffer to the maximum but sometimes even after coming out of buffering, it plays for a couple of seconds and drops connection and has to rebuffer.  Please increase the buffer.  Is it a normal issue with everyone or is it my awful phone?  Can't wait to get rid of this one.
Antwoord
Jona (Lead Developer) 11 jaar geleden
This is a standard issue with online radio on wireless devices.  If you want to understand a bit more what the buffering settings do take a look at this post.

Also, we have created a new engine that automatically recovers from a lost connection.  It is in beta state but you can check it out by downloading XiiaLive Beta.
+2
Planned

Windows Phone 8.1 app?

jupynnin 9 jaar geleden bijgewerkt door Jona (Lead Developer) 9 jaar geleden 1
Hello,

will there be release in wp 8.1?
Antwoord
Jona (Lead Developer) 9 jaar geleden
This is something that we would love to have but since I'm the only developer already working on the Android and iOS version of XiiaLive, I simply don't have enough time to work on it. I might have to look into hiring someone to help us get it there if there is enough demand. Thanks for the request! :)