Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+3

App data usage

Canth 10 years ago 0
Nexus 6 with Lollipop 5.0.1
version of Xiialive: 3.3.0.3

I just bought the pro version of Xiialive. Sofar I'm liking it quite much, but there are some niggles.
Most important one is data usage. The 'About' screen shows some statistics like data usage and total playing time. According to the app I've been listinging to music for 75 minutes. The data usage for this 75 minutes is 70MB; I've only been listening to 128kbps stations so this seems a bit high (128kbps should be around 43 MB per hour unless I'm calculating wrong) but still acceptable. Unfortunately my provider tells me that I've been using 248MB of data. My phone then tells me that 99% of this traffic is caused by Xiialive. This is quite some way removed from the 70MB that the app specified. Do you have any idea what might be going on here? I'm using the app in the car a lot, so using WiFi is not really an option

+3
Under review

Retry with ascending time interval.

Arrowcatcher 14 years ago updated by Jona (Lead Developer) 14 years ago 1
Rather than give up after 6 quick retries, it may be more convenient to have retry continue at longer and longer time intervals. This would help greatly when the app is used to stream in a moving auto. The present retry setup sometimes gives up before a network site handoff can occur, requiring the distraction of a manual restart.
Answer
Jona (Lead Developer) 14 years ago
Current design loops around a whole playlist 5 times. So if the playlist has only one url it only will retry 5 times, and if it had 5 urls it will retry 25 times. If after any count of retries and it successfully reconnects we reset the amount of retries and you get 5 retries again.

We will review the possibility to allow unlimited retries as an option.
+3
Answered

Stream select

Purecut 10 years ago updated by Ralph 9 years ago 2
I'm missing the function to select from a multiple stream what kind of stream I want to play. For example Frisky Radio offers AAC and two MP3 streams with different stream quality. In TuneIn I can select what kind of stream I want to here. This function I'm missing in XiiaLive. It takes only the first one and I have no change to switch to my AAC stream. I do not want to go back to TuneIn!
Answered

Does XiiaLive use open source code?

Jona (Lead Developer) 14 years ago updated 11 years ago 0
+3
Acknowledged

Add exit button

Anonymous 14 years ago updated by tedmitriy 5 years ago 17 1 duplicate
+3
Answered

how do i listen from a computer?

nicola denham 10 years ago updated by Ralph 9 years ago 6 1 duplicate
I would just like to tune in from a laptop/desktop.  how can I do this please?
+3

Bluetooth auto start/stop playback on IOS?

Luko Palaveev 10 years ago 0
Is there going to be bluetooth auto start/stop playback on IOS version?
+3
Answered

Album Art and More Station Information

Daniel Lounsbery 12 years ago updated by Jona (Lead Developer) 12 years ago 0

One of the things that draws me to Tunein Radio is partially a slightly larger selection in the genre of music I'm interested but I balance that with the ability to add stations with XiiaLive. However, I also really like the stations album art and catchphrase is something that I really like about it. It also helps organize stations and set them apart from each other.

Answer
Jona (Lead Developer) 12 years ago

Thanks for the feedback. We are currently working to make more content available on XiiaLive. 


We also have some nice ideas to improve favorites organization.  Should make it even better than is now.

+3
Under review

AAC+ streams on LG Optimus V refuse to play.

Vincent Diamante 14 years ago updated by Jona (Lead Developer) 14 years ago 7
AAC+ streams not working on LG Optimus V on Virgin Mobile. Tested multiple streams. Loops connecting, buffering, connection dropped quickly and continuously. All work fine on Sprint Hero at hand. Example stream: http://www.thestreamcenter.com/pda/search.asp?search=kspn (the aacPlus stream. The mp3 version works fine.)
Answer
Jona (Lead Developer) 14 years ago
Seems to be an issue with streaming AAC content only. If you can send error logs to our support email could greatly help! support@xiialive.com

Thanks!
+3
Fixed

Song Title/Artist are reversed after newest update v3.0.1.1

Karavine Ann Marinas 12 years ago updated by Jona (Lead Developer) 12 years ago 1 2 duplicates

I'm not sure if I'm allowed to post this here but just asking that when I tune in or play (and scrobble) a song on a radio station (like for instance, mjtunes) in xiialive, Why is like this: Song Title -  Artist Name? It should be Artist Name - Song Title, right?


Please reply soon. Any help would be great.


Thanks.


Answer
Jona (Lead Developer) 12 years ago

Fix for this issue is now on XiiaLive v3.0.1.2!