Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Customized version of phone App
We recommend Xiia Live for all our listeners, and would like a cutomized version of the App, maybe showing our logo and station name, maybe downloadable from our site or a version from your site that would allow end user to change/add an image and or text field to customlize their version
We are already brainstorming the easiest ways to provide options to radio stations like yours with pre-loaded content or something like that for free. When we have news on what exactly we will provide, I'll posting on our XiiaLive twitter and facebook accounts.
XiiaLive breaks the connection, despite all necessary granted app rights
All rights have been granted. My other radio apps work fine.
Only Xiialive is causing problems here :(
Fast forward button 10/30 second back forward request
Please add a fast forward and fast rewind 10/30 second buttons
Can you please alllow https streams?
Example this steam can’t be added as a favourite https://virginradio-uk-hls-128-stereo.akamaized.net/hls/live/2000320/virginuk_128/master_128.m3u8
I am using the iOS XiiaLive player the the paid version
Android Heads Up Notifications for new songs
On Android before Android 4 we had the scrolling text bar at the top of the screen, and when a new song would play in XillaLive it would scroll the new song name. Since the Material Design remake the scrolling text bar is gone. But now they have a Heads Up notification, which pops down from the top of the screen. Can XillaLiva utilize this to display what the new song is when a new song begins playing? Other music apps I have do this, as well as every other app that uses a notification. It is a very common feature.
Change the order of favourites, like alphabetical order
need option to alphabetical order the favourites, any list including the ALL view
How can I stop XIIA from stating up during my phone power on sequence?
XIIA starts up and runs down my battery when I power up my phone. it uses more power than any other app...even when I have not started it to listen.
How can I disable this function?
https stream does not working in iOS.
I have free iOS app, I tried to stream a link https doesn't work?
Do I need to buy the pro app?
My friend have Android App it works.
Thanks in advance.
Customer support service by UserEcho
