Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Форум: General
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+1
Є відповідь

Is XiiaLive compatible with Sony Google TV player?

tr159 12 років тому • оновлено Jona (Lead Developer) 12 років тому • 4

I am considering buying a Sony Google TV player and wondererd if XiiaLive would work with it. If not would there be plans to release a compatable version?

Відповідь
Jona (Lead Developer) 12 років тому
XiiaLive should be compatible with Google Tv.  However the layout of the app hasn't been optimized for the TV yet.  If you download the beta version from Google Play Market it should look a lot nicer and work also a lot better.  

Do we have plans to really support Google TV? 
Yes!
+1
Є відповідь

When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

neoneo 13 років тому • оновлено Tim M 13 років тому • 0

 When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

Відповідь
Tim M 13 років тому
This was a problem with the SHOUTcast directory.
They were fixing/updating their directory.
I believe they have fixed everything but there might still be some testing.
+1
Є відповідь

Add PayPal

Анонім 14 років тому • оновлено Jona (Lead Developer) 14 років тому • 0
Add the option to buy
Відповідь
Jona (Lead Developer) 14 років тому
We currently accept all payment options provided by the Android Market.
+1
Є відповідь

paid version not on market

Анонім 14 років тому • оновлено Jona (Lead Developer) 13 років тому • 2
When I look for the paid version on market it does not exists. Searching only shows lite and your links to paid version finds nothing. Using a HTC Desire.
Відповідь
Jona (Lead Developer) 13 років тому
The lastest version of the Android market has improved and now it should be visible to all android devices...
+1
Є відповідь

Impossible to buy your application from Google market France

Анонім 14 років тому • оновлено Jona (Lead Developer) 14 років тому • 0
After my payment I receive the following message: "command canceled due to an internal error in Market" (perhaps a problem USD / EURO)..
I am a French user excuse for my very bad english.
Відповідь
Jona (Lead Developer) 14 років тому
The Android Market usually doesn't work properly for some users. In your case you should retry. Possibly restarting your phone and trying again. Usually this resolves these common issues.

Thansk
+1
Under review

mic stays open after phone call ends

Oauth Oauth 9 років тому • оновлено Ralph 9 років тому • 1
  1. The microphone will stay open after receiving and ending a phone call while xiia is streaming. I am using headphones (without inline mic).

Running stock android 5.1 on nexus 4.
+1
Є відповідь

radio station counter

Петр 13 років тому • оновлено Jona (Lead Developer) 13 років тому • 0
hello! nice graphic. When I connect to some radio station, do they know about that? does it add to their listeners counter? thank you
Відповідь
Jona (Lead Developer) 13 років тому
I'm not 100% sure how exactly listeners count is computed by the SHOUTcast servers but every time you connect it should reflect as a new listener based on IP of the device.
+1
Є відповідь

why don't playing adress

vla krasnikov 12 років тому • оновлено Jona (Lead Developer) 12 років тому • 3
Відповідь
Jona (Lead Developer) 12 років тому

I have tried your link on our devices and it's working. Could you provide us with a little more information?


1. What device do you have and what version of Android is it running?

2. What is the exact error you are seeing?

+1
Will be answered

Stations presets

Bret Mullenix 13 років тому • оновлено Tim M 13 років тому • 0
It would be nice if there were quick presets, like on a car radio, for stations. Say buttons numbered 1-6 or something so we can hit one quick instead of searching. through our favorites.
Відповідь
Tim M 13 років тому
That's actually a very good idea :)
We'll definitely put that on our to do list.
For now though, you could have a shortcut for each station your like. 

You can get to the shortcuts by long pressing on the home screen of your phone. Then just press shortcuts.
+1
Fixed

Loading indicator always on

Bret DeGeer 12 років тому • оновлено Jona (Lead Developer) 12 років тому • 1

New release problem... loading indocator stays on and all functions hang up. music continue to play. this on nexus 7 current release of android

Відповідь
Jona (Lead Developer) 12 років тому

There seem to be an issue with the new integration of Pocket Change rewards system. We are already looking into it to try to resolve the issue ASAP. Thanks for your feedback!



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