Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
No similar topics found.
0
Under review
BOOST MOBILE HTC EVO XiiaLive DOES NOT WORK
XiiaLive does not work on HTC/EVO outside of WIFI... SPRINT PROBLEM? BOOST IS ON SPRINT NETWORK (Same provider) Same problem. Major Issue is BOOST does NOT support HTC/EVO and technical support is almost nonexistent for supported phones. Just getting to a live person for support is almost impossible. XiiaLive need to write a fix for the audio problem or refund for the android app widget. Not Shoutcast or XiiaLive's fault if Sprint is blocking the use of audio players. I think it's Sprint as they are underhanded and want to milk every penny they can out of the public.
Answer
Jona (Lead Developer)
14 years ago
So you are having the same streaming issue as Sprint users except you are using your EVO on Boost Mobile. Have you tried getting the password from Sprint? Call them and give them your phone info to try to get this password.
We are working hard to bring a brand new stream engine that will always work and never again have these issues...
Again the Sprint fix link:
0
Fixed
XiiaLive now has constanly running background process taking up memory
The latest version V2.1.8 runs a background process taking up significant memory on my Droid X, even when I am not using XiaaLive. I tried stopping it but it starts up again.
Maybe this process is to support Bluetooth controls when XiiLive is not in active use and "Media Controls" is set "on"?
Can you please please exit the process when XiiaLive is not in use and "Media Controls" is "off"?
Answer
Jona (Lead Developer)
14 years ago
Ok, this one is a bit complicated for a lot of users to understand and I completely see why...
Once you stop the music everything is shutdown and nothing is working on the background. When you take a look at running services you will see that it is not running. However if you look at the running processes you will see XiiaLive. Because you see a process it doesn't mean is running. Android keeps these processes in memory just in case the process needs to run right away, making things load up faster. If more memory is needed Android removes these cached processes right away!
Update 05/20/11:
- v2.1.9 is out and improved few areas. Please provide your feedback. :) Thanks!
0
Answered
"Onradio.io" ad instead of station logo ?
Hi,
Since a few days ago I notice a rather strange behavior of my Xiia live pro app.
Instead of the stations logo picture the logo of "Onrad.io" is shown.
Please have a look at the screen shot.
This is so annoying. Is it an ad or is it a bug?
This happens with all radio stations. After a few seconds the station's logo
turns into the onrad.io logo. Display of the record's cover works though.
I use version 3.3.0.4 and Android 5.
Thank you
Peter
Answer
Jona (Lead Developer)
9 years ago
Thanks for reporting this issue. This logo deal should have never been shown on XiiaLive. We have resolved this issue and should hopefully no longer be shown when playing stations. If you do notice it again please let us know.
0
Under review
wont play mpeg. aac works
Since 2 of your updates ago I haven't been able to listen to mpeg streams.aac works. Now, when I'm home and my phone is connected to the wireless network everything works fine.
0
Fixed
why is the Beta's 4x2 widget the size of a 4x1 widget?
why is the Beta's 4x2 widget the size of a 4x1 widget?
0
Answered
What happens should i ever reset the phone, will i have to pay for the app again?
What happens should i ever reset the phone, will i have to pay for the app again?
Answer
Tim M
13 years ago
As long as you use the same Google account you won't have a problem downloading your purchased apps again.
0
Fixed
equalizer wrong reminds
Equalizer does not remember settings (often), or does remember settings (rarely). Look at the screen shot, in intermediate state it even holds my custom settings as Normal. -- I do imagine how this is coded, as I am knowledgeable in wrong programming. Either depending on some context where it should not depend (like the number of station presets, or the theme color light/dark). Or equalizer settings programmed tree times, differently, at five places in the program, meaning: It is obviously complexly wrong. With simply wrong programming such effects do not happen, or have already easily been corrected. This said, I hope for soon connection.
Answer
Jona (Lead Developer)
14 years ago
Changes:
- Improved responsiveness of play/stop request
- Auto start and stop streaming bluetooth pairing options.
- Audio noisy after headset unplug fixed.
- Player volume now controls Android Media volume. No longer internal player volume.
- Media controls are now functional.
- Media controls next/prev favorite stations supported. [PAID ONLY]
- Favorite shortcuts support added. [PAID ONLY]
- Fast access to player with dedicated LIVE button.
- Open APIs for developers to use for building widgets or other apps.
- Better service life-cycle management****
- Improved media playback from dieing easily as some users reported
while browsing the internet or other memory and CPU intensive applications.*****
- Improved notification bar message updates
- Multiple bugs resolved
- Settings updated with more options
- Improved service state saving
- Improved radio station list. They are faster and responsive. Minimized memory used.
- Improved playlist parser
- Few translation fixes
- Improved sleep timer. It runs much acurate and fading is smoother.
- Random buffer end of file bug resolved
- Improved application database management
- Added confirmation messages for backup/restore user data.
- Case sensitive urls issue resolved.
- Removed GPS fine location permission. No longer turns GPS ON.
- Better activity history management
- New Hungarian locale supported (Thanks Csaba!)
- Improved German translation (Thanks Marco and Martin!)
- Improved responsiveness of play/stop request
- Auto start and stop streaming bluetooth pairing options.
- Audio noisy after headset unplug fixed.
- Player volume now controls Android Media volume. No longer internal player volume.
- Media controls are now functional.
- Media controls next/prev favorite stations supported. [PAID ONLY]
- Favorite shortcuts support added. [PAID ONLY]
- Fast access to player with dedicated LIVE button.
- Open APIs for developers to use for building widgets or other apps.
- Better service life-cycle management****
- Improved media playback from dieing easily as some users reported
while browsing the internet or other memory and CPU intensive applications.*****
- Improved notification bar message updates
- Multiple bugs resolved
- Settings updated with more options
- Improved service state saving
- Improved radio station list. They are faster and responsive. Minimized memory used.
- Improved playlist parser
- Few translation fixes
- Improved sleep timer. It runs much acurate and fading is smoother.
- Random buffer end of file bug resolved
- Improved application database management
- Added confirmation messages for backup/restore user data.
- Case sensitive urls issue resolved.
- Removed GPS fine location permission. No longer turns GPS ON.
- Better activity history management
- New Hungarian locale supported (Thanks Csaba!)
- Improved German translation (Thanks Marco and Martin!)
0
Planned
how about a Google+ link ? to your app...NOT a Facebooker like myself ;)
Google+ link to the app
Answer
Jona (Lead Developer)
11 years ago
Great request and yes sorry it is taking this long to add G+ support. Hopefully in the next updates we can get the support in.
0
Under review
app will not stream a valid url
No longer streams valid URLs. Returns an error. Support ignores customers that have paid for this app. Please refund my money.
Customer support service by UserEcho
