Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0
Planned

Nexus 7 Widget bug

krisyadao 12 years ago updated by Jona (Lead Developer) 12 years ago 1

Is not rendered properly on stock launcher.

Answer
Jona (Lead Developer) 12 years ago

Thanks for your post. We are aware of the issue and will try to figure out how to resolve this issue.

0
Under review

Always visible "Home" button for Beta

jediguy 13 years ago updated by Jona (Lead Developer) 12 years ago 0
Having used your previous version extensively, I found it convenient to be able touch the XiiaLive banner that was present on most parts of the previous version to return to the home screen quickly.  At times I found using that function and then accessing functions directly from the home screen to be quicker and easier than sliding to the toolbar to the function I needed.  I suggest incorporating this same type of always visible "home" button into the new version so that users don't have to slide the toolbar to the home button every time to access the home screen.  If used perhaps the home button currently on the toolbar wouldn't be needed?
Answer
Jona (Lead Developer) 12 years ago
Thanks for your feedback. Your concern is valid and let me explain a bit why we changed things a little.  


We essentially wanted to simplify the design and maximize the space for the lists of stations and the player.  By combining all in one menu bar we eliminated the old bottom menu bar and provide a bit more space for other things.


We definitively want to keep your suggestion in mind and will see how to possibly make going home a bit faster.

0

Organizing Favorites

Big Weave 10 years ago 0
I am trying to organize my favorites so that when I use the Player next/prev set on favorites it scrolls through them in a specific order (i.e. by genre). Looking at the xml data I noticed a pattern that the 'dc' tag seems to be a number that coincidentally matches the patter for which station is played next when the next or prev button is pressed. I would like to know the purpose of the 'dc' tag and if is this something that I can alter to place the stations in the order that I desire.
0
Under review

the player just says preparing playlist

Dennis Mickey jr 12 years ago updated by Jona (Lead Developer) 12 years ago 0

yhe player just says preparing playlist didnt do that on my other android

Answer
Jona (Lead Developer) 12 years ago

Does this issue happen with any station you play? What device do you have and what version of android is it running?

0
Under review

Hello, when i open stream 192 or high, i have drop connection (external engine). When switch to nternal engine - all works, but does not show song title and band. Samsung I5800, Android 2.2

murder216 13 years ago updated by Jona (Lead Developer) 13 years ago 0
Hello, when i open stream 192 or high, i have drop connection (external engine). When switch to nternal engine - all works, but does not show song title and band. Samsung I5800, Android 2.2
Answer
Jona (Lead Developer) 13 years ago
Could you try the latest version from the market? Should fix this issue you are having.... Please let me know! Thanks!
0
Fixed

MP3 stream buffering on 2.1.7 in Android 2.2

Bryan 14 years ago updated by Jona (Lead Developer) 11 years ago 2

I have noticed that when using the following stream on Android 2.2:

http://2503.live.streamtheworld.com:80/KBZTFM_SC

That the stream starts almost immediately, even though I set buffering at 10000ms (10 sec). In Android 2.3.4, it takes about 10 seconds to buffer, then the stream starts...


The stream is way more choppy than when I was using it on  the AAC+ stream earlier.  On a par sometimes with RadioTime (and that's BAD)...

Answer
Jona (Lead Developer) 11 years ago
Thanks for your feedback...  Have you tried the v2.1.8? I just released it.  Please do since a lot of changes have been made in this area.  Please let me know what you find.
0
Fixed

Headset fwd & back skips 2 channels

jesonger 14 years ago updated by Jona (Lead Developer) 13 years ago 0
When listening to Favorites via bluetooth with my Jabra BT620, the skip buttons work to change channels... only, two channels are skipped at once.  On Droid.
Answer
Jona (Lead Developer) 13 years ago

We are improving the favorite skip feature currently.  We will have the improved version out on the next update this month.


Update 06/01/11:

Update v2.1.9 should have this issue resolved. Please confirm if possible.

0
Planned

Automatically reduce Volume on connect

Marc Knaup 11 years ago updated by Jona (Lead Developer) 11 years ago 0

It happens so often to me. XiiaLive loses connection and after few seconds to minutes it reconnects - depending on the internet availability.

Or I connect to a station and pre-buffering takes a while. Or I have to stop music for a short period for any other reason (phone call?).

That's all fine so far.


But what's really annoying is that when the music suddenly starts or continues playing, it's so loud it hurts your ears (assuming headphones). It's not because of a bug - it's just that the ears adapted to the silence. And then even 70% volume sound way too loud. It takes a while until the ears adapt to the higher volume again.


It would be awesome to have a setting like 'reduce volume to XX% after YY seconds of silence'. So every playback after the defined duration of silence starts with XX% volume. Android media volume, not app-internal!

Then after playback started I can chose to raise the volume again. There are hardkeys for that - so it's easy.

I could also think of XiiaLive automatically and slowly raise the volume back to the level where it was before it was reduced when starting playback. Changing volume manually would then cancel the automatic raising.


:)

Answer
Jona (Lead Developer) 11 years ago

Great feedback! Thanks!


I think it would be great to have a fade-in feature specially for those cases. I think simply fading-in the volume every time playback starts would be pleasant. Potentially having an option to set how long the fade should last.


I'll set this feature request as planned.



0
Answered

Very Buggy on Xperia X10 mini pro

Anonymous 14 years ago updated by Jona (Lead Developer) 14 years ago 2
hi, i have been uing xiia on milestone and it pas perfect. bought the pro version. No i switched to xperia x10 mini pro and it became very buggy. My fav stream run from m3u can't start any more. many other favourites just crash the app.
Answer
Jona (Lead Developer) 14 years ago

Thanks for the feedback. Im gonna try to get a hold of one of the devices. What exactly are you having issues with? Crashing or streaming? Or both i guess...


UPDATE:

Closing this post.  Please let me know if you are still having issues.

0
Answered

Disable notification bar

Neil McIlwraith 12 years ago updated by Jona (Lead Developer) 12 years ago 0

Is it possible to disable the notification bar entry/icon? I'm using the Pro app on an Arnova Soundpad (running Android 4.0) and only one notification icon appears to be available at any one time, which means Xiia hides another icon that I'd rather have visible. Thanks.

Answer
Jona (Lead Developer) 12 years ago

You can mute the notification updates. However, we can't remove the notification status icon since we are a foreground process and Android strictly requires us to use one. If we didn't streaming would suddenly be killed by the Android OS without any warning.


To mute notification updates:

Go to Settings->General and turn OFF Mute notifications.