Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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When an email notification is received, XiiaLive volumn is changed - much lower. This is happening on Android Tablet connected via WiFi. I've disabled volumn
On WiFi connected Anroid tablet, when an email notification is received XiiaLive volumn is lowered significantly. This keeps me from using the player because of the sound lose. How can this be fixed? I've changed settigns->sound->volumne to 0% and notification to 0%. Also disabled all options available in hopes of resolving to no avail. Please advise. Thanks!
That for the feedback. Generally when email notification sounds are triggered by the OS XiiaLive would duck the volume a little and after the sound is played it would raise the volume back up. Did you notice the volume regain at all?
What device do you have and what android version is it running?
Audio Stream Repeating
What would cause a portion of a stream to repeat? When I stream using your app, sometimes it will repeat the last couple of seconds of a song then the song will continue to play. Then it about a minute later, it will skip forward a couple of seconds - it seems like it tries to "catch up" to the live audio feed. I'm using version 3.0.1.2. Thanks.
Please let me know the following information:
Device name:
Android version:
Stream audio format: MPEG or AAC?
Some particular devices seem to have issues with streaming and can cause repeats. We are working on a much more advanced player that should resolve this type of issues.
How can I add the sky.fm indie rock station? There are others stations from sky.fm but I can´t find the way to include this one :(
From your device browser go to:
http://vtuner.com/setupapp/guide/asp/BrowseStations/Searchform.asp
There search sky.fm. You should find your station. Click it open it with XiiaLive and save it as a favorite for future access! :)
display station info in my car radio
Is there a way to get station id to sync with my car radio that is bluetooth compatible?
The latest release of XiiaLive provides the ability to send AVRCP 1.3 metadata. Just make sure your care stereo bluetooth supports AVRCP 1.3. You can also test by using the music player from Android to see if metadata info is sent.
android 2.2... 60 SECOND BUFFER
It is HTC Wildfire with Android 2.2 Update i have your paid version
alarm not working in sleep mode
I have a cheap noname tablet with the latest android on it. The problem I am experiencing is that the xiia alarm fails to work as soon as the tablet is in sleep mode. This makes the alarm pretty useless for me. Since I can't seem to find anyone else with this problem I figure it's a hardware issue? Does anyone know what the problem is, and is there a fix or work-around (besides keeping the screen on all night)?
Thanks a lot!
Some Android devices, specially tablets, can go into a deep sleep. When they go into this deep sleep alarms wont work as you have seen. We have done some research to try to work around this but havent found a proper solution. We have set this issue on our to do/ to fix list.
theme capability would be awesome.. linux version & windows version too..
Bring back old style car friendly design
Please can we have the large volume and start stop controls back for tablet landscape mode. This is ideal for vehicle use and the new player controls are too small.
Thanks for your request. We will be looking into designing a more car friendly player hopefully soon.
Audio muted when equalizer is turned ON
After some research we discovered that this is a bug comes from the Android OS running on these Samsung device. There has been various confirmation from users that after a new Android update the issue had been resolved.
Please let us know if you are having this issue and provide your device name and Android version.
Cannot stream from VLC
Customer support service by UserEcho
