Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1

Although looses audio focus, instead of stopping XiiaLive Pro app continues to stream in the background.

edward 7 years ago 0

Hello,

I've wrote the developers an email but since I got no answer from them I will post my issue here as well.

As the title says, I just discovered that on my android 6.0.1 car headunit when another music app gets the audio focus from XiiaLive, the XiiaLive Pro app does not stop or pauses the streaming at all. The streaming continues even if the app is muted draining a lot of data for no reason. On top of that if I want the XiiaLive Pro app to continue playing I need to stop the stream and restart it because even if I stopped the app that stole the audio focus from Xiia the streaming sound does not return on it's own even if I press the play/pause button.


I would like the XiiaLive app to pause automatically when it looses audio focus for a longer period of time... 30 seconds... maybe 1 minute.


Thank you

+1

Lock screen add song to favorites

abentwrygrin 8 years ago 0

Xiia has been the workhorse of my commute for probably 5 years or more. Often when I'm driving, a song will come on that I'd like to add to my favorites. It would be great if there were a button to do this directly from the lock screen widget so I can quickly go back to driving, instead of having to unlock the phone, go to xiia, then tap the "favorite song" icon.

+1

KFZX

HankusORealius 8 years ago 0

KFZX-FM 102.1 mHz in Gardendale, TX (dba Classic Rock 102) is down. I'm using a Galaxy S7 running Nougat and absolutely everything else works fine on my end. You might give them a call for an ETR, and then post that for all the peeps.


+1

Hi, i can Not find The EQ in the iOS - App. Can you help please? frank.

Frank64 8 years ago updated by Fadi Ajam 8 years ago 1
+1

Clearing cache

BradyBunchFan 8 years ago updated 8 years ago 2

Is there a way to clear the cache from the app? Because I can't seem to figure out a way to do so.

+1

Android media player

Jerko778 8 years ago updated by Jerko789 8 years ago 1

I have android media player. I bay pro new version on him there is alwesy horizonatl view i can not group favorites by genre. I wont favorites group by genre on horizontal view but there are no options for that on horizontal view. Can you fix this ?

+1

Cache or save audio streams when streaming a hosted file

Louis Dorio 8 years ago 0

Hello, I am a paid user of XiiaLive pro.


When streaming a web-hosted MP3 file (ie not a radio stream), XiiaLive will download the entire file while playing it. However, if you hit stop, or remove the headphone jack, it will re-download the entire thing when you hit play again. If I'm streaming a 100 meg file, something I often do, and I'm on mobile, then if I have to restart the stream, that's 100 megs it will download over and over again. Perhaps you could make it cache the downloaded file for at least 24 hours, so that I can replay the same file without annihilating my data plan?

+1

Cannot connect

joy freeman0127 8 years ago 0

what is E:-53. Can't connect

+1

how to change default backup method

Gastrognome 8 years ago 0

Hi, I'm a Pro user for about 5 yrs. I just got a new Pixel and want to move my favorites from my Galaxy Note 4 to the player on the new phone. I went into 'backup and restore' in the app and tried setting the backup to Bluetooth and having it backup to the old phone. It failed. Now, because some default related to the app was changed, I don't know where/how to change the default backup method. I imagine it's somewhere in the android settings somewhere, but I can't find it. Any help?