Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1

Favorite station genre not working properly in Android Lollipop 5.0

John Navas il y a 10 ans mis à jour par Jona (Lead Developer) il y a 9 ans 8
After upgrading to Android Lollipop 5.0, station genres no longer work properly in Favorites,
both from my KitKat 4.4.4 backup and when starting over from scratch.

Image 65

Image 66   Image 67

This did work properly in KitKat 4.4.4.
Please fix the problem. Thank you.

Device model: Nexus 5
Android version: 5.0 (LRX21O)
Carrier: T-Mobile USA
Solution
Jona (Lead Developer) il y a 9 ans
I have resolved the issue. Android 5.x updated their database SQLite version and this brought some issues with our internal database queries. I have updated to resolve the issue and will be part of our next release v3.3.0.
+1
À l'étude

Stream issues on Android 4.0.4 tv box

carlo previdi il y a 13 ans mis à jour par Jona (Lead Developer) il y a 13 ans 2

hello,stream do not start on my android 4.0.4 tv box ...always re-buffering. any idea

Solution
Jona (Lead Developer) il y a 13 ans

Few questions for you:

1. What is the device model and running Android version?

2. Does this issue happen with MPEG streams? How about AAC streams?

3. Please reproduce the issue and collect the logs  right away.

Thanks!

+1
Résolu

Just paid for download and I have order# and no download?

Anonyme il y a 15 ans mis à jour par Jona (Lead Developer) il y a 14 ans 0
Want the download or give me refund!
Solution
Jona (Lead Developer) il y a 14 ans
We are sorry you are experiencing issues with downloading XiiaLive. The Android Market has been known to cause users and us headaches. Please rest assure that if for some reason the app never downloads we will refund you your money.

Please see the following post:
http://xiialive.userecho.com/feedback/6589-download-does-not-work/
+1
Corrigé

Fixing so CheapestStream Streams Will Play

Chris Haslage il y a 13 ans mis à jour par Jona (Lead Developer) il y a 13 ans 10
I have a stream with CheapestStreams and they have an output that mimics ShoutCast, though XiiaLive won't play it:
http://listen.cheapeststream.com/api/listen/?mount=SAM02AAC45&method=sc

Not sure if it's a bug on their end or yours, but I figured I'd pose it.  Thanks!
Solution
Jona (Lead Developer) il y a 13 ans
There seems to be something wrong with the AACP decoder you are using? It doens't decode properly on PC Winamp program and also the app is having issues.  One thing I did find was that we didn't have the mime audio/aacp declared on our app manifest to report to Android that we support this media type.
+1
À l'étude

[XiiaLive Beta] No sound after two minutes

srpskarep srpskarep il y a 13 ans mis à jour par Jona (Lead Developer) il y a 13 ans 10

 After two minutes (approximately) sound stops, but data still flows and time running in timeline. I have latest beta version installed on U8120 - eclair 2.1.

+1
Résolu

Favorites Scan

Michael Duncan il y a 13 ans mis à jour par Jona (Lead Developer) il y a 13 ans 1
I noticed in the settings menu that there are scan options, including duration and whether you want to scan to be random. Is this supposed to be for favorite stations? I cannot figure out how it works. After I select a favorite, the first favorite that comes up after I select the forward arrows is random, but after that if goes through my favorites in alphabetical order. It also does not change favorites after 15 seconds. Is this feature in effect for the most  recent beta? If it is, how do I access it?
Solution
Jona (Lead Developer) il y a 13 ans
Ah! I'll be making tutorial videos for all the new features once we release Xiia officially. :)

So the feature SCAN mimics your car stereo scan feature...  How it works is that you go to a list of stations. It can be used on any favorites, top hits, genre or a search lists. Simple drag down on the selected menu bar button to get the drop down menu options for that list. There you will find the SCAN feature.  Let me know what you think!
+1
Corrigé

Resume in playlist

Сергей Чечулин il y a 11 ans mis à jour par Jona (Lead Developer) il y a 9 ans 3
I listen to DI.FM station and have some favorite channels. DI gives me link on my favorites playlist like http://listen.di.fm/public1/favorites.pls?fa37<my_...>1f
I added this link in XiiaLive, it handled correctly, everything work fine, but when im exit app an open it again autoresume feature stars play on 1st station in playlist. But when i reconnect bluetooh headset it's start to play on last station as suggested. I tried playlist caching on and off - nothing changed.

Also it would be great favorites and playlist shuffle feature.
Solution
Jona (Lead Developer) il y a 9 ans
Thanks for the feedback! We currently don't save the last played position on the playlist. This is why when you return to play something you played a while ago it doesn't start there. I have added this request to our bug list. Hopefully should be fixed soon.

About the shuffle feature I will also add that to our features request list. If you don't mind me asking... just curious, why do you need the shuffle feature? Thanks!
+1
Résolu

Different Sorting Methods for Favorites

jediguy il y a 14 ans mis à jour par Jona (Lead Developer) il y a 13 ans 10

Currently the favorites system allows for sorting based on category and the number of plays for the station.  When a large number of stations is in one categaory the sort by number of plays method can become confusing. I suggest adding an option the user can select to sort stations alphabetically. 

Solution
Jona (Lead Developer) il y a 13 ans

XiiaLive v3 now has a lot of new options for filtering and sorting your stations and songs!

+1
Corrigé

Can't stop notification sound

J a y il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 5
Until today's 2.1.9 update, I was able to silence the notification sounds. Now, I select "Disabled", but the sounds remain. This must be a bug in the update. Please add it to your list of tasks for the next update. Thanks.
Solution
Jona (Lead Developer) il y a 14 ans

Big bug! I just uploaded a new update v2.1.9.1.  This should fix that issue....

+1
Prévu

Station buttons without player showing

wild_thing il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0
I'm using the pro-version on my tablet.
When pressing a homescreen shortcut, the player windows opens.
Now when you want to change the radio station, you have slide the right border, go to favourites, press the according button. Or go back to homescreen and press another shortcut.

On an tablet the player window is ridicoulos big with more or less nothing on it.

 Can you please make the shortcuts to start playing in the background or improve the player window and add a better link to station buttons /plus volume keys) there.


As it is now, it's a pain to change the station.

Solution
Jona (Lead Developer) il y a 12 ans

XiiaLive v3.0.1.1 has been improved to include favorites button to the left of the player button on the menu bar. This should help partially to your request.  We are already working on a new optimized design concept for tablets. We have no release date yet for this new design.


Thanks for your feedback! It really helps us!