Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
+1
Fixed

Streaming problem

possetti 14 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 7
Streaming stops working after 17 minutes most of the times on android 1.5. After the stop it buffers but never leaves this state.
Answer
Jona (Lead Developer) 13 ár síðan

Could you try to reproduce the issue and when it happens immediately capture the logs from your phone? To capture the logs is very easy. Just download "Log Collector" from the android market and run it when you reproduce the issue. It will prepare an email and just send it to us. Thanks!


Update 05/20/11:

- v2.1.9 is out this issue should be resolved... Please confirm.

+1
Will be answered

Start playing in the background

wild_thing 13 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 0
When using the link buttons on the home screen the program is always moved to the front. Would it be possible to have a mode where the player remains in the background and playback starts? Would be useful for tablets. All required data can be displayed with the widgets so in the most cases there is no need to see the program screen.


Answer
Jona (Lead Developer) 13 ár síðan
Thanks for your feedback! It is actually a great idea! I'll be sure to put that on our new features list.
+1
Answered

Is XiiaLive compatible with Sony Google TV player?

tr159 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 4

I am considering buying a Sony Google TV player and wondererd if XiiaLive would work with it. If not would there be plans to release a compatable version?

Answer
Jona (Lead Developer) 12 ár síðan
XiiaLive should be compatible with Google Tv.  However the layout of the app hasn't been optimized for the TV yet.  If you download the beta version from Google Play Market it should look a lot nicer and work also a lot better.  

Do we have plans to really support Google TV? 
Yes!
+1
Answered

When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

neoneo 13 ár síðan • updated by Tim M 13 ár síðan • 0

 When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

Answer
Tim M 13 ár síðan
This was a problem with the SHOUTcast directory.
They were fixing/updating their directory.
I believe they have fixed everything but there might still be some testing.
+1
Answered

Add PayPal

Óþekktur 14 ár síðan • updated by Jona (Lead Developer) 14 ár síðan • 0
Add the option to buy
Answer
Jona (Lead Developer) 14 ár síðan
We currently accept all payment options provided by the Android Market.
+1
Answered

paid version not on market

Óþekktur 14 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 2
When I look for the paid version on market it does not exists. Searching only shows lite and your links to paid version finds nothing. Using a HTC Desire.
Answer
Jona (Lead Developer) 13 ár síðan
The lastest version of the Android market has improved and now it should be visible to all android devices...
+1
Answered

Impossible to buy your application from Google market France

Óþekktur 14 ár síðan • updated by Jona (Lead Developer) 14 ár síðan • 0
After my payment I receive the following message: "command canceled due to an internal error in Market" (perhaps a problem USD / EURO)..
I am a French user excuse for my very bad english.
Answer
Jona (Lead Developer) 14 ár síðan
The Android Market usually doesn't work properly for some users. In your case you should retry. Possibly restarting your phone and trying again. Usually this resolves these common issues.

Thansk
+1
Under review

mic stays open after phone call ends

Oauth Oauth 9 ár síðan • updated by Ralph 9 ár síðan • 1
  1. The microphone will stay open after receiving and ending a phone call while xiia is streaming. I am using headphones (without inline mic).

Running stock android 5.1 on nexus 4.
+1
Answered

radio station counter

Петр 13 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 0
hello! nice graphic. When I connect to some radio station, do they know about that? does it add to their listeners counter? thank you
Answer
Jona (Lead Developer) 13 ár síðan
I'm not 100% sure how exactly listeners count is computed by the SHOUTcast servers but every time you connect it should reflect as a new listener based on IP of the device.
+1
Answered

why don't playing adress

vla krasnikov 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 3
Answer
Jona (Lead Developer) 12 ár síðan

I have tried your link on our devices and it's working. Could you provide us with a little more information?


1. What device do you have and what version of Android is it running?

2. What is the exact error you are seeing?



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