Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Just paid for download and I have order# and no download?
Please see the following post:
http://xiialive.userecho.com/feedback/6589-download-does-not-work/
Fixing so CheapestStream Streams Will Play
http://listen.cheapeststream.com/api/listen/?mount=SAM02AAC45&method=sc
Not sure if it's a bug on their end or yours, but I figured I'd pose it. Thanks!
[XiiaLive Beta] No sound after two minutes
After two minutes (approximately) sound stops, but data still flows and time running in timeline. I have latest beta version installed on U8120 - eclair 2.1.
Favorites Scan
Resume in playlist
I added this link in XiiaLive, it handled correctly, everything work fine, but when im exit app an open it again autoresume feature stars play on 1st station in playlist. But when i reconnect bluetooh headset it's start to play on last station as suggested. I tried playlist caching on and off - nothing changed.
Also it would be great favorites and playlist shuffle feature.
About the shuffle feature I will also add that to our features request list. If you don't mind me asking... just curious, why do you need the shuffle feature? Thanks!
Different Sorting Methods for Favorites
Currently the favorites system allows for sorting based on category and the number of plays for the station. When a large number of stations is in one categaory the sort by number of plays method can become confusing. I suggest adding an option the user can select to sort stations alphabetically.
XiiaLive v3 now has a lot of new options for filtering and sorting your stations and songs!
Can't stop notification sound
Big bug! I just uploaded a new update v2.1.9.1. This should fix that issue....
Station buttons without player showing
When pressing a homescreen shortcut, the player windows opens.
Now when you want to change the radio station, you have slide the right border, go to favourites, press the according button. Or go back to homescreen and press another shortcut.
On an tablet the player window is ridicoulos big with more or less nothing on it.
Can you please make the shortcuts to start playing in the background or improve the player window and add a better link to station buttons /plus volume keys) there.
As it is now, it's a pain to change the station.
XiiaLive v3.0.1.1 has been improved to include favorites button to the left of the player button on the menu bar. This should help partially to your request. We are already working on a new optimized design concept for tablets. We have no release date yet for this new design.
Thanks for your feedback! It really helps us!
Retries (new version)
Regards,
Brien
The end goal is to provide easy access via the player to toggle the retries to a count or unlimited.
Ogg streaming decoding problems
Hello,
I'm using the free version 2.2.4 and I'm experiencing problems with OGG streams.
I listen to this stream http://listen.tbrn.net:8888/tbrn.ogg.m3u, it's an independent station that usually streams shows from archives. The problems is that everytime a new show starts the audio decoding becomes full of errors with hisses and robotic/alien sound (like when you get a bad signal from digital tv) , solution is to stop and restart the stream.
Two are the things that could cause the problem:
- since the bitrate seems variable when there's a change of show from their part in the 1sec pause the bitrate drops to near 0 and then back to normal and the decoder could have problems with this (unlikely since there could be silent parts in every show)
- the most reasonable one is that this happens everytime a description of the stream changes since its concurrent with a beginning of a new show/program.
Thank you
Customer support service by UserEcho
