Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
W trakcie analizy

autoreconnect fails after upgrade to 2.3.3

mattk 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 3
I recently upgraded my galaxy s from android 2.1 to 2.3.3.

Previously xiia would almost seemlessly reconnect when moving between areas with wifi and areas with only 3g internet connectivity (would take only a few seconds).

Since the upgrade xiia fails completely in this case and hangs while trying to reconnect after i leave wifi coverage. I have to close xiia, kill the background-process in a taskmanager and only after starting it again will xiia be able to connect using 3g.

Is this a bug, or did I miss a setting anywhere?

Odpowiedź
Jona (Lead Developer) 13 lat temu

Are you currently using the Internal stream engine? 

0
Z odpowiedzią

Beta Access

Alex Huelsebusch 10 lat temu • zaktualizowano 10 lat temu • 2
Do you plan to use the Play Store's beta access system to let some users have early access to test new versions?
Odpowiedź
Jona (Lead Developer) 10 lat temu
We do use the PlayStore beta access system. We mainly release there updates that are larger and will potentially be the official final release.

To become a PlayStore beta tester please follow these two steps:
1. Join our Google Group.

2. Opt-in to become a PlayStore Beta Tester.
- XiiaLive
- XiiaLive Pro

We also use another app called XiiaLive Beta for new things that might potentially be buggy. This app is only shown when we have something new. At the moment you won't be able to find it. You can stay up to date when it becomes available on our XiiaLive Facebook Page.

0
W trakcie analizy

Radio station doesn't work

Tabi Tabi 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0

Please check this url:

server8.blitz-stream.de:36980

It's not working on xiialive 3.0.1.2 (neo v, android 2.3.4). Tried in winamp on windows os and everything is ok.


Odpowiedź
Jona (Lead Developer) 11 lat temu

I tested the URL with various other devices but didn't see any issues. What issues are you seeing on your device? A particular error being outputted?


If you can you can try reproducing the issue and right away collecting the logs. This should allow me to see what could potentially be happening on your device.


Here is how you can collect the logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

0

store m3u internally

Peter 11 lat temu • 0
I play radio from a .m3u file (on sdcard or external sd card), and make it a favorite. I detected that the contents of the .m3u, which contains the actual station's address, is not being saved. Gets saved only the name of the file.m3u. When I move the .m3u on the sdcard the station does no longer play. Thanks for considering it.
0
Z odpowiedzią

Does XiiaLive offer buffer status view (percentage) ?

Łukasz T 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu • 0

Does XiiaLive offer buffer status view? (a procentage of buffer fill), so I can set correctly buffer length or see if my network is too slow.

Odpowiedź
Jona (Lead Developer) 12 lat temu

Please the the following post to understand a bit more how the player seekbar works.

http://support.xiialive.com/topic/156141

0
Naprawione

I cant find a station on Xiialive

carsononfm 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0
I have an internet radio station that I stream through shoutcast.  Last week, the stram couldnt be found on Xiia live.  I decided to re-download Xiia lite and try to find it there. It was there. 
Why would my station suddenly not show up on the paid for version (even after doing a search for the station) but it does show up on the lite version?  It worked fine until last week.
Odpowiedź
Jona (Lead Developer) 13 lat temu
What phone and Android version is it running?  What is the exact text you are typing to search? Could you try doing the search again on both the paid and free version? Thanks!
0
Z odpowiedzią

Windows Media Streams broken in last update.

Rick Keniuk 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu • 5
The last update I received on July 30 2013 has broken Windows Media Streams.  They will no longer work when using "Android Stream Engine."  The "FFMpeg Stream Engine" works but has other issues on several AAC+ steaming stations (stations with scripts that play initial announcements).


Odpowiedź
Jona (Lead Developer) 10 lat temu
Closing this and continuing support on your latest post.
http://support.xiialive.com/topic/440057
0
Naprawione

Social Crime Radio Network not on XiiaLive?

Abrahán de la Rosa 14 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 3
Okay the Social Crime Radio Network is on in Shoutcast, but not on xiia. Maybe you guys got to jiggle a cord or throw a penny in the breaker or sompin? Joking aside i would like to hear this station again. Love the app otherwise.
Odpowiedź
Jona (Lead Developer) 14 lat temu
I just searched on the phone for this particular radio station and it did show. I would suggest trying again. I have tried with the first letter as upper case and it didn't find the station but when searching all lower case the station did show up. I"ll investigate why this is happening...
0

turn off album art

David Foxx 10 lat temu • Ostatnio zmodyfikowane przez Rodrigo (Developer) 9 lat temu • 6
I've never been a fan of album art. Is it possible to implement a switch to turn this off?

If there is one, where is it?
Odpowiedź
Rodrigo (Developer) 9 lat temu
I can't promise we will do this but most likely we will add an option to disable album art everywhere regardless of the theme used.

Thanks for the new theme feedback :)
0
W trakcie analizy

need email please

Ed Rockdef 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0

Ppl are having a hard time accessing ROckdefradio on xiia live. I need to know what happened, I don't need a forum. I need an email. To fix the issues. PLease contact me asap edshow@rockdefradio.com

Odpowiedź
Jona (Lead Developer) 11 lat temu

I have tried accessing your station and I had no issues. What type of issues are your listeners having? FYI, please take a look at the following post.

http://support.xiialive.com/topic/23017-xiialive-radio-stations-how-it-works/ 


If you like to email us we have a support email xiialive@visualblasters.com. However, we generally want to provide support from the forum since they get answered a bit faster.



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