Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Acknowledged

still need an exit button

Egyed József 11 лет назад обновлен Jona (Lead Developer) 8 лет назад 9

We still need an exit button! after I stopping the play, and push back button, the app do not closes it'self: it plays the last playewd station....
C'mon guys! it should not to be difficult to insert little close button! -.-

Ответ
Jona (Lead Developer) 8 лет назад

This sounds like a bug. Just to confirm the issue you are having, playback is restarting upon hitting the back button on the device?


Could you provide the exact steps to reproduce the issue? If you can reproduce the issue and right away go to Settings and select "Bug Report". Should hopefully help us see what it going on.


About an exit button. Please see the following post:

http://support.xiialive.com/topic/5805-need-an-exit-button/

+1
Acknowledged

Equalizer Expansion

Tomas Vredeveld 9 лет назад обновлен Rodrigo (Developer) 9 лет назад 1

I would like to request the equalizer be expanded to a 10 band equalizer. The sound quality between a 5 band and a 10 band is astronomical.


PowerAmp has a very well implemented 10 band equalizer with limiter, stereo expander and fine tune controls if you would like an example to test the difference.

I realize it is an extreme amount of research and work to build a proper working equalizer, especially with a limiter and expander etc. However, if you do go through the work, the rewards are amazing and make the app a huge step above all other apps. Everyone has the crappy limited 5 band equalizer. PowerAmp was the only music player on android that I found that had a working 10 band or better equalizer.


Old Winamp Pro had a 16 band equalizer but it is broken on Android 5.1 as well as it's no longer on the market for new users.

Ответ
Rodrigo (Developer) 9 лет назад

Hi Tomas,

we will keep it in mind for future releases.


Thanks.

+1

My host company changed my IP address for my station. How do I update this with Xiia?

Righteous RockRadio 11 лет назад 0
I need to know how to update my IP address for broadcasting with XiiaLive.  The station is Righteous Rock Radio. We are listed with XiiaLive, but now our information has changed. Thank you.
+1

We love your app

Christopher Damon Poe 14 лет назад обновлен Jona (Lead Developer) 12 лет назад 1
We have added links to our web site and Facebook page to promote this app with our radio site GOOD JOB!!! www.digitalmixdj.com
Ответ
Jona (Lead Developer) 12 лет назад
Thanks for your supportive feedback! :) It's great you are helping us promote our app! Thanks!
+1
Отвечен

Quisiera saber por que medio se conecta xiialive a mi terminal, wi fi o gps ?

Анонимный 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
disculpe mi ignorancia ,pero quisiera saber como la señal de xiialive se conecta a mi teléfono motorola ,si por wifi, gps o por antena celular de ni compañía ? desde ya muy agradecido .
Ответ
Jona (Lead Developer) 14 лет назад
La coneccion en general es atraves de la señal del celular. GPS es tan solo una radio para saver la localisacion del celurar y no sirve para otra cosa. Si estas connectado al WiFi entonces XiiaLive usara la conecion del WiFi.
+1
Отвечен

Is SHOUTcast closing?

Steve Rowlandson 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
I have heard that Winamp/Nullsoft/Shoutcast directory will be closed by AOL on 20th December. As this is the heart of Xiia Live, do you have any plans for alternate directories or searches?

Cheers
Steve

Ответ
Jona (Lead Developer) 11 лет назад
Prior to the announcement of Winamp closing we have been working to switch to a new directory as our default called UberStations. We are very excited about this new directory since they are actively adding stations and improving the search and real-time song updates on all stations.

We will continue to support SHOUTcast for as long as they are available to the public. I highly doubt SHOUTcast will simply go offline. It is something that just doesn't make sense.  
+1

App doesn't open anymore

Tania Van Assche 10 лет назад в iOS обновлен Jona (Lead Developer) 9 лет назад 9
Since update from oct 10th on itunes my app is not working anymore . I have paid for the pro version in the previous version . I have re-installed it alteady several times and it just doesn't want to open anymore which is a shame because i use it a lot. Before it would work very well
Ответ
Jona (Lead Developer) 9 лет назад
Hi guys, unfortunately we have introduced a bug as you have noticed. This is happening on devices running iOS7. However, the issue is not see on iOS8. We have fixed the issue and we will be releasing a new update hopefully today. Apple will take 5-10 days most likely to approve the app. Sorry for the inconvenience. :(
+1
На рассмотрении

alarm on Xiialive pro doesn't work sometimes

Łukasz T 10 лет назад обновлен Ralph 8 лет назад 1
sometimes Alarm doesn't launch. It's not a problem with connection (as i'm using WiFi at home) as XiiaLive would make 'bing' 'bong' sounds when there is a problem with connection.
The issue is that alarm is not started at all. However phone informs that alarm is set, on upper task bar and on lock screen.

Samsung S4 (GT-I9505)
android 4.4.2
+1
Будет отвечен

Pause Function

Cracker0309 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
A pause function like Stream Furious has. You can pause your stream and it'll play where you left off when steam is started again. Maybe 10-15 min max pause.
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for your feedback! This is a great feature and it's already in our plans :)
+1
На рассмотрении

Neradio.se AAC+ feed don't works

Florian Montécot 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 0
I actually can't listen this feed (From Neradio.se) : http://www4.no-ip.org:2000/listen.pls OR rtsp://srv1.neradio.mobi:554/stream64.sdp (rtsp, AAC+, sdp). Will it be possible with the 3.0 version ? Thanks
Ответ
Jona (Lead Developer) 13 лет назад

This should be possible with the current version.  The RTSP one it won't be possible but I'll look into it to see if I can get it working....  


The pls link I tried it and it worked.  What issues are you seeing with the pls file?  Did you add it via the add favorite wizard? Or you just clicked the link from an email or website?

FYI, clicking on that link it doesn't work cause the URL is bogus but this URL works fine: 

Сервис поддержки клиентов работает на платформе UserEcho