Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

[Off-topic] Crowdin resets all my Danish translations in XiiaLive project

Nanren fa 9 anys actualitzat fa 9 anys 3

Hi,


I was working with Danish translation in XiiaLive project, but after i finished page 1 and 2, it resets all my translations for no reason TWICE and i have to start over. I downloaded the string.xml file to see if it was translated, but it wasn't. All strings are in english. why is that happen?


http://translate.xiialive.com/translate/xiialive/2436/en-da

Answer

Hi Evildog,


We're moving to another much better platform for translations. You can use it and help us to translate XiiaLive.

This is the link: https://visualblasters.oneskyapp.com/collaboration/


Thanks a lot for your help! We really appreciate that.


Best,

0
Respost

Where xiialive usually keeps a list of Favorites (not after backup)?

Dies Musicus fa 11 anys updated by paul fa 10 anys 7

I did not make a backup copy of the Favorites list via standard backup feature XiiaLive, but I did total system backups by different tools (including the filesystem). Maybe this list is preserved in one of the backup copies and now I need help to find him. Thanks in advance.

Answer

Well all your favorites and history are stored on a database within the filesystem. That data is part of the private data of an Android application. The exact location I'm not sure.


You would have to find that datatabase file name I think DroidLive.db. With XiiaLive Pro you would be able to import it.


Hope that helps and we can't wait to provide a cloud storage because doing all this to store and restore plainly sucks... 

0
Planned

Add favorite order filter for total time played

Tomasz Adamski fa 12 anys updated by Jona (Lead Developer) fa 12 anys 0
on the favorite list there is a counter. I think better and more useful would be puting there information about time spent on a given channel not only the number of runs.
Answer
Thanks for such a great request! I'll set this as planned!
0
Under review

FTP streaming please!

Cristian Cocos fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0
Please include FTP music streaming!
Answer
Thanks for your request. Could you explain a bit more your setup and how you see the FTP feature working on XiiaLive? Thanks!
0
Respost

Pro not connected to market

Cordel Haws fa 11 anys updated by Jona (Lead Developer) fa 10 anys 7

I have a droid razr maxx. I'm rooted and running kitkat 4.4. A few weeks ago I noticed that when i opened my xiilive app it said "you do not own this app. Would you like to see more details?" It would still work fine if i choose "see details". I paid no attention to it untill i recently upgraded (flashed) kitkat 4.4. No it wont connect to the radio stations at all. So today i dug around to see why and i found that my version (3.0.1.2) isnt connected to any market, play or amazon. I can't find where i got it from. It's definitely the pro because there's no ads. The apk that i restore from is called vblast.xiilive.full . If i had to guess i would say i got it as one of amazon's "free apps of the day." But the transaction has disappeared from my account. What can i do to connect it back?


Thanks

Cordel 

Answer
In general we recommend not to backup the apk of the app specially the paid version since it tends to messup the licensing checks and can cause these types of issues. The version you have is the one from Amazon. I think you should be able to reinstall the app without being charged again. Simply use the same Amazon account to download it.
0
Respost

Motorola Pro Plus

Vincent Lo fa 12 anys updated by Jona (Lead Developer) fa 12 anys 0

Google Play is showing XiiaLive beta as being incompatible with this phone. Can you confirm? XiiaLive Lite works fine.

Can it be enabled?

Answer

After a bit of research I was able to know why the device can't find the app XiiaLive Beta. It is due to the screen size.  Currently XiiaLive doesn't support small screens. However this is only temporarily since we will be supporting the smaller screen. Thanks for bringing this issue to our attention!

0

New User Questions

VintageNewscast com fa 9 anys updated by Ralph fa 9 anys 0

I have purchased the Pro version. So far I absolutely love your application! It is awesome! However, I have a couple of concerns and slight bugs to report.



1. The "back up and restore feature" for the XML files; does the backup also include all the radio URLs manually entered, and the stations saved to favorites via *.m3u files? I really don't want to start adding these only to find out I can't restore them after a factory reset.



1a. Also, (hope it's not a stupid question. I need to make sure that once I have imported the *.m3u files, I am not required to keep that file on my phone?



2. I get errors when the application tries to share the station to both my twitter and facebook (I am logged in correctly).



3. Could you consider adding the option to create folders for the songs we saved?



4. Could you also consider adding the ability to edit/add folders to stations we save (instead of the automatic defaults?



Sorry for all the questions. Keep up the good work...

0
Planned

Plugin Requests & Features

Jonathan Estok fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0

AudioAddict Network w/ Premium Account Login (Digitally Imported, Sky FM, Jazz Radio, Rock Radio) - Load Favorites, organize stations, etc.

TuneIn Network w/ Account Login - Connect to the TuneIn network and load Favorites.

Audible (Audio Books) Network w/ Login and ability to list, organize & Play purchased books.

Google Music - The ability to connect your Google music account and play through this app.


Other features:


Folders in Favorites. It would be really nice for way to organize things in the favorite section, group them in folders, etc.

Thank you for the radio reference plugin; I was able to uninstall the scanner app I was using and replace it with your plugin. I don't mind paying a small extra fee to add features like the ones listed above under plug-ins, but the pause feature should be standard and included in the app.


Thanks for all the hard work; I don't know your situation as a developer (Sole or team) but I'm hoping that we can at least get audio addict login because some of us have been asking for this for years and it just hasn't shown up. I know how to load a playlist and play premium stations through this app but it is an awful hack and not an elegant way to do things at all. You need to do it tediously by adding each individual station or it will group everything together in an unorganized mess. I know when I e-mailed you several years ago you said you were working on it I was just hoping that at some point we can get it added. As I said before I don't mind paying a small fee for plugins to help support your development of this app, it's just a matter of the actual plugins getting done.

Again thank you for a great app that I can't wait to see what's coming next.
Answer

AudioAddict Network w/ Premium Account Login (Digitally Imported, Sky FM, Jazz Radio, Rock Radio) - Load Favorites, organize stations, etc. 
We currently support authentication for premium accounts. However, allowing account login to have having access to their data I'm not sure if they have an API for that. We will take a look and see if it is even possible and how it would fit within our app...


TuneIn Network w/ Account Login - Connect to the TuneIn network and load Favorites. 
We will soon add our own cloud storage for your favorite stations and songs. We are unable to access TuneIn APIs to fetch users data.


Audible (Audio Books) Network w/ Login and ability to list, organize & Play purchased books. 
This is an interesting request. I'll look into it but can't promise it will be added.


Google Music - The ability to connect your Google music account and play through this app. 
We'll take a look.

Folders in Favorites. It would be really nice for way to organize things in the favorite section, group them in folders, etc. 
This has been requested before and it is on our plans. Hopefully it is added very soon!


Thank you for the radio reference plugin; I was able to uninstall the scanner app I was using and replace it with your plugin. I don't mind paying a small extra fee to add features like the ones listed above under plug-ins, but the pause feature should be standard and included in the app. 
We are working on a very powerful stream engine that will allow pausing/seeking/recording almost any audio format. Hopefully in the next 1-2 months we have something beta.

Really appreciate your feedback and yes it's just about only me for developing, business and support...so it gets very hard to add requested features and work on new exciting features at the same time... :/


Any other questions please let us know!

0
Under review

Frequently losing streams

b junk fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0

Hi


I love this app and use it to listen to a couple of radio stations, but it’s losing the streams several times most days - it seems to stop streaming almost when the wind changes direction, which is incredibly annoying and inconvenient. I use it in a mostly very strong signal area.


If I listen to the stations using the station’s own apps it’s fine – no dropouts, no stutters, no hiccups or skips. However, if I listen to the same stations using Xiia Pro it results in ALL of the above problems, i.e. dropouts, stutters, hiccups and skips.  It even happens with Xiia when using WiFi, only 9m - 10m from the router and the tablet/phone sitting on a table, not moving!


What is going on?  Why can the radio station apps keep the stream and Xiia can’t?

I’ve tried using it on a 3G Nexus 7 tablet (Android 4.3) and two different phones – HTC Desire C (Android 4.0.3) and Huawei Ascend Y300 (Android 4.1.1) on T-Mobile, 3, Vodafone and Virgin mobile networks, and the results are the same on them all.


It’s Xiia Pro 3.0.2.5.


Thanks


Answer

Some questions for you:

1. Could you provide the URL to the station you are having issues with? 

2. Did you notice similar issues with other stations from SHOUTcast?

3. What audio format and bitrate is the station? MPEG or AAC?

4. Are you using the FFmpeg stream engine? If you don't know what that is then most likely you aren't...


PS: Sorry for the delayed reply.

0
Under review

Call control

Daniel Sifrit fa 11 anys updated by Jona (Lead Developer) fa 11 anys 0

Can you add an option in the settings to turn OFF call control?  I spend a lot of time on conference calls and I used to use the older version as low voume background music.  (this is the only app I know of with independant volume so I could balance them)  

Answer

Thanks for your feedback. This is rather interesting request. I'll place it in our ideas list so that we review it and explore how it would work.  


Any details you like to add on how you see this feature exactly working are welcomed. :)