Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
  2. Allgemein
0
Not a bug

Unable to play local media files

Mystic Musicman vor 11 Jahren • aktualisiert von Jona (Lead Developer) vor 10 Jahren • 1
I have purchased the Pro version of Xiialive but after the latest update I am unable to play any music files stored on my phone external SD card. Please advice since this is a purchased version of Xiialive.
1. Device : Micromac A116
2. Android version: 4.2.1
Antwort
Jona (Lead Developer) vor 10 Jahren
At the moment we don't officially support local file playback. We are mainly a remote media streaming app. We did however change various things since your last post that could have improved local media playback. If you have any other questions please let us know.
0
Not a bug

Sometimes volume is at max for a short moment after starting a stream

Daniel Dorau vor 12 Jahren • aktualisiert von Jona (Lead Developer) vor 10 Jahren • 21

Probably since the last update (the issue is relatively new) I have the following problem:


After starting a stream, the volume is at max. for a very short moment (a few 100 milliseconds?) which is very uncomfortable if you're using headphones.

I have disabled the seperate volume control, so the music should be played with the general system volume.


Phone is a Nexus 4 with Android 4.2.2, the stream was 128kpbs MP3.



Antwort
Jona (Lead Developer) vor 10 Jahren
After doing some research and trying multiple methods to avoid this issue it was seen that this was a bug with the Android OS caused by the internal media server. This has been resolved on various devices after receiving new Android updates. We are unable to resolve this issue on our end. Hopefully this issue has been resolved on your devices.
0
Wird beantwortet

Widget in Adroid Froyo

AngelRicardo vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 13 Jahren • 0
When you move the app to the SD card in Froyo, the widget dissappear and cant be added, to have the widget working have to have the app in the phone memory. In HTC Desere some times need space and will be bether your app work complete in the SD as in the memory!
Thanks!
Antwort
Jona (Lead Developer) vor 13 Jahren
We are currently working to provide widgets on the Android Market separate from XiiaLive.  This should allow you to install to SD card and be able to use the widgets.
0
Beantwortet

Internet streams unstable since upgrading to 4.4.2 on Note2

Jay Fromme vor 10 Jahren • aktualisiert von Jona (Lead Developer) vor 10 Jahren • 1
I am running the latest pro version (3.2.0.8) on Android 4.4.2. Everything worked great on Android 4.2. However, since upgrading the OS, I have the following issues:

1) If I select Android as the streaming engine, the stream will start and stick at 99% buffering forever.
2) If I select ffmpeg, it will randomly stop working about 5 to 10 minutes and will report "Service Crashed".

The stream I am using is 24Kps mp3. It does require authentication too if that makes a difference.

Any ideas?

Thank you
Antwort
Jona (Lead Developer) vor 10 Jahren
Hey, we have updated the app a few times with some important changes to our FFMpeg stream engine. Please let me know if you still have issue with the latest release v3.3.0.2.

About the Android stream engine issues. Well, this engine is no longer being worked on due to the amount of issues various devices have with it. We have allocated all our time making the FFmpeg stream engine the best engine possible and we highly recommend using it.
0
Beantwortet

Do you or anyone else support Blue Tooth for listening to the radio on Samsung or any other Android phone?

David Marshall vor 13 Jahren • aktualisiert von Angel Maclean Ulriksen vor 9 Jahren • 4

I have the Samsung Galaxy Android and I use Bluetooth.  I have a tried one app for listening to the radio but it will not play through the Bluetooth earpiece under any setting. The phone works very well with Blue Tooth.  Samsung support says that is up to the developer of the APP to provide Blue Tooth support.  Does your APP support Bluetooth?  Additionally, can I receive Canadian AM broadcasts such as CBC, etc. on your APP?  Thanks for any feed back.

Antwort
Tim M vor 13 Jahren

Well it depends on your bluetooth device...

Most ear pieces don't support music streaming and aren't stereo.
They only support low bitrate and mono (good for voice calls) so it won't work for listening to music.
If your device does support music streaming though, you can listen to xiialive through bluetooth :)
First (you might have already done this), you have to pair your bluetooth device with your phone. 
You can do this by going to your >phone's settings >wireless & networks >bluetooth settings (the location of bluetooth settings might be a little different on your phone).
Once you have your device paired up with your phone, go to xiialive and press on >settings >advanced users >bluetooth options
If your device shows up on the list, it means you have paired it up correctly to your phone. You can tap it to get more options.
You might also have to turn on the "media controls" by going to >settings >user experience. 
0
Fertiggestellt

Phone fails to switch between 1X/3G/4G while streaming

solo9999 vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 10 Jahren • 5
Hi,

Samsung Galaxy Nexus running ICS 4.0.4, Verizon.

I noticed that if you start streaming on 1X, the phone never switches to 3G/4G. Or if you start streaming on 3G, it would never switch to 4G. However, if the speed goes down a level , it will drop for let's sat 4G to 3G. I don't have this problem when the app is not streaming. It seems to get stuck on the speed the stream was started and it won't let the phone go up a level even though coverage is available.

Thanks.
Antwort
Jona (Lead Developer) vor 10 Jahren
We have done a lot of testing and research. The main issue seems to be with Android OS radio drivers. This is something we are unable to resolve on our side. Newer versions of Android seem to have improved in regards to this issue.
0
Wird überprüft

Backup & Restore should include all settings

Marc Knaup vor 11 Jahren • aktualisiert von Jona (Lead Developer) vor 11 Jahren • 0
It's annoying having to reconfigure the whole app any time I reinstall it or switch the device. That includes app settings as well as per-screen configuration (e.g. sorting of favorites).

Having them part of the backup & restore process would be awesome :)
Antwort
Jona (Lead Developer) vor 11 Jahren
Thanks for the idea. I think it is interesting to provide such a feature. I will look into it.
0
Beantwortet

my own mixes

Dee Jay Pari vor 14 Jahren • aktualisiert von Jona (Lead Developer) vor 14 Jahren • 0
i got some nice mixes made by my self, can i upload it to somewhere so people can listen to it via xiialive?, thanx deejay Pari
Antwort
Jona (Lead Developer) vor 14 Jahren
Thanks for your question! You must become a broadcaster in order to have your mixes played. If you like to create your custom radio you actually can! Check out this link for more information!
http://www.shoutcast.com/broadcast-tools
0
Beantwortet

Problem playing asx stream

Claudio Alonso vor 13 Jahren • aktualisiert von Tim M vor 13 Jahren • 5

Hi, I'm trying to listen the following url:

http://streaming.metro951.com/metro

But I keep getting the following message: "stream engine init failed"

Any ideas?

Thanks in advance,

--Claudio

Antwort
Tim M vor 13 Jahren
It's because the url is not in the right format :)
It needs to end with something like .mpeg or .asf
Add any of these two to your favorites :)
0
Wird überprüft

cant stream radio io

shanerowan vor 12 Jahren • aktualisiert von Jona (Lead Developer) vor 12 Jahren • 0

i have been using xiialive to stream radioio on my droid x, then galaxy 3. I just received a new galaxy 3 because the other died. Now i cant get radioio to stream through xiia. I know xiaa works because i went to most popular and clicked on a show and that worked fine. Need a little help here. thanks

Antwort
Jona (Lead Developer) vor 12 Jahren

What error do you see when trying to stream Radio IO? Or you can't find that particular station anymore?



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