Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Lõpetatud

Mark XiaaLive/Pro notifications as not sensitive

Matt Taylor 9 aastat tagasi uuendaja Rodrigo (Developer) 9 aastat tagasi 3
Hello,

I use XiaaLive Pro on a Samsung Galaxy S4 (SCH-I545) running Android 5.0.1 (build I545VRUGOF1). I allow XiaaLive to show notifications on my (stock) lock screen, which is useful because I can use the controls while the phone is locked. However, when I set lock screen notifications to "Hide sensitive content", the controls on the XIaaLive Pro notification are hidden and a message to the effect of "content hidden" appears instead.

The controls for XiaaLive Pro and the name of the current stream are generally not sensitive information. Can you please modify the application so that the controls and stream name are not hidden regardless of whether the "Hide sensitive content" option is enabled in a device's Settings?

Thank you.
Vasta
Rodrigo (Developer) 9 aastat tagasi

Hello Matt,

We've already fixed it. It will be included in next release.


Thanks for your help.

Best,

+1
Ülevaatamisel

[XiiaLive Beta] Constant force closes with the latest beta on Nook Tablet

joelee100 13 aastat tagasi uuendaja Jona (Lead Developer) 12 aastat tagasi 3 1 duplikaat
Recently i updated to the latest beta on my rooted nook tablet running cm7. After updating, i get constant force closing. Would it be possoble for you to send me the apk for the previous version? I have a lot of shortcuts on one of my screens and none of them work with this latest beta....the shortcuts launch the player, but i always then get an immediate force close. Thanks for all of you hard work!
Vasta
Jona (Lead Developer) 13 aastat tagasi
The crash issue seems to be due to the custom ROM.  It is crashing because it can't init the EQ properly.  This is something I read on a forums for cyanogen.  I still have to investigate a little more.

If you could reproduce the issue and collect the logs could help me find out if this is indeed the issue.
+1
Kavandatud

Notification sounds are delayed

Emre Burhan 10 aastat tagasi uuendatud 10 aastat tagasi 4
Hello,

Currently the notification sound is delayed for 2-3 seconds when skipping to the next track. If not looking at the screen, it's easy for user to think that the press was not registered. 

I believe the notification sound in this case notifies of starting to download data but it would be nice if if it is played as soon as the button is pressed for an immediate feedback to avoid confusion. This is especially important while driving or using a headset and not looking at the screen.

Thanks,
Vasta
Jona (Lead Developer) 10 aastat tagasi
The notification sounds are triggered based on the returned playback state from the stream engine.

Skipping to the next track we have a set delay before we actually trigger to play it. We added this delay to be able to see the next station name before it is played. This is useful for car stereos for example. It kinda let's you surf the tracks without changing the station.

I will set this request as planned since I'm thinking to add an option to turn off or change the delay time.

Hope this answers your question. :)
+1
Lõpetatud

lower minimum alarm volume

ipuertas 10 aastat tagasi uuendaja Jona (Lead Developer) 8 aastat tagasi 2 1 duplikaat
Please, could you implement that the volume can set lower than 30% in the alarm mode?

Thanks
Vasta
Jona (Lead Developer) 8 aastat tagasi

Release 3.3.1.7 now allows you to set alarm value to 5%.

+1
Ülevaatamisel

after upgrade my xiialive is dead .why?

Smadar Dvora 11 aastat tagasi uuendaja Jona (Lead Developer) 11 aastat tagasi 1
I can't connect to any station.
+1
Fixed

Samplerate seems to be wrong for streams

Geof Greenway 12 aastat tagasi uuendaja Jona (Lead Developer) 12 aastat tagasi 0

I've been listening to an online radio station that has a 128k MP3 stream, and 32k and 64k AAC+ streams.  The 128k stream shows a sample rate of 44.1kHz, while the 32 and 64k streams show a sample rate of 22.0kHz.


However, in iTunes, and Foobar players on a computer, all streams show as 44.1kHz.  Is there something going on with the AAC+ streams in Xiia to reduce their sample rates, or are they simple being reported wrong on the screen?


The radio station I'm looking at is A Reason To Dance - Radio G!, but this seems to be true for any radio station streaming in AAC+ format that I've tested.


Vasta
Jona (Lead Developer) 12 aastat tagasi

Fixed bug! Now part of release v3.0.1.2.

+1
Fixed

Buffer issues

pim 12 aastat tagasi uuendaja Jona (Lead Developer) 12 aastat tagasi 2
Hello, I'm testing the beta version and I don't really understand how the buffer works. I've been playing a lot with the prebuffer length and buffer length but it seems to change nothing at all. The progression status bar (in light grey) has always the same size even if I change the buffer settings.
The only way I found to really increase the buffer size (have a larger grey status bar) and avoid skips when driving is to setup my own icecast server and change the buffer in the server itself. But with that, I have another problem I'll try to explain you.

  1/ I set the burst size (buffer) of my icecast server to :
  <burst-size>393216</burst-size> (= 384 kb)
If the connection is lost during some seconds (which you can do with setting wifi off 5 seconds then on), everything works fine with the smart recovery ON : the stream continues

2/ I set the burst size to something bigger :
  <burst-size>524288</burst-size> (= 512 kb)
Now the light grey bar is larger and buffer is good enough for me.
BUT if the connection is lost during some seconds, when the datas come back, the smart recovery will load again the whole buffer size. This will result in hearing once again a part of a song I just heared before the data connection was lost.

 I don't know if it's clear enough as my english isn't perfect :)
To resume : how can I have a better buffer (= a bigger light grey bar)
and why when setting the server buffer size to something larger than 384 kb the smart recovery plays a part of a song 2 times when connection is back ?

If you want I can give you my server adresses to test
This was made on galaxy s3 with your last beta on a 48kbps aac+ stream
Thanks
Vasta
Jona (Lead Developer) 12 aastat tagasi

Changed the look back recovery time to be larger.  The fix will be part of the next release.

+1
Fixed

pocket change more than 6 minutes reward

LEONEL PEÑA 11 aastat tagasi uuendaja Jona (Lead Developer) 11 aastat tagasi 6 1 duplikaat
The application didn't give me the more than 6 minutes reward in pocket change even if i listen for more than 2 hours


Vasta
Jona (Lead Developer) 11 aastat tagasi
Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

+1
Acknowledged

Volume slider in favorites screen

Simon 9 aastat tagasi uuendaja Rodrigo (Developer) 9 aastat tagasi 2

I would love to see a volume slider at the bottom of the favorite screen, allowing the user convenient single touch access while staying in the quick station change view.


separately, it would be nice to have an option to keep the mode tabs open when in landscape mode rather than auto hiding it .Samsung devices that have a multi-view option also use the slide in from right gesture to access that menu and ithe two can conflict with each other.


great work on this app! It is one of the best!

Vasta
Rodrigo (Developer) 9 aastat tagasi

Hello Simon,

thanks for sharing these suggestions. We will keep them in mind for next releases.


Thanks, again.

+1
Answered

Add independent volume control

boptist23 14 aastat tagasi uuendaja Jona (Lead Developer) 14 aastat tagasi 6 2 duplikaadid

How can I get the old one back?

Vasta
Jona (Lead Developer) 14 aastat tagasi

We think that having two separate volumes was very inconvenient for a lot of users. Essentially if the volume was too low you had to unlock the screen and raise the volume and at the same time lower the phones's volume.

**Update, we will add the separate volume control as an option under settings on the next update.


UPDATE:

Update v2.1.7 added new option to switch back to independent volume control.