Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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No tags button on player - how do I retrieve the songs I have tagged?
The different player skins provide a way to tag a playing song. A tagged song is simply stored as text. Tagged songs is just a list of songs you liked location under Favorites. You can tap on a tagged song to search for stations playing that song.
We don't actually store the song data or allow for purchasing.
Atrix internal stream engine does not work
loses audio after phone call
I'm using 2.2.4 (love it btw!) and have this same issue. If I back out all the way to my "desktop" and the restart the app, the audio returns. Thanks for all your efforts on this otherwise excellent app.
What do the 5 bars on Widget represent?
My widget is typically at 3 barrs of possible 5 bars on the Widget. What are the details of these bars?
Thanks,
Vince
As the station owner, how do I edit the IP address, genre & station name?
i use xiialive pro on a Samsung Galaxy Note 4 and have two stations 2 two websites:
www.LakeOfTheOzarksRadio.com or www.LOTOradio.com
Reagan Radio Network or Sunset Station
(I want to be able to search via the name where the radio station shows up)
Lake of the Ozarks Radio
(how did I edit an IP address?)
Please check this link: http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
Best,
playback fails after a few min
Unsupported format when streaming through squid proxy
Updated, but no different. Whaaat?
Version at the bottom of initial splash screen says "3.3.0.2 (GOOGLE)" [why isn't this information in the Settings/About screen so I don't have to FC and restar the app to find it?] This matches what I see in the Play store.
What's going on?
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