Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
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Lagging with galaxy s4 and 50 mbit inernet??

Xii Xii il y a 8 ans mis à jour par Ralph il y a 8 ans 1

Hi. xiia laggs on some channels more often then on others. Got a galaxy s4 and a 50 mbit internet. On my laptop nothing laggs e.g. youtube with 1080p.

Dont know why? Can anybody help me solve with problem?

Thx!

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Forbidden

Martin il y a 8 ans mis à jour par Jona (Lead Developer) il y a 8 ans 1

Three of my "Favorite" stations now get the "HTTP 403 [forrbidden]" error response. They all still show up under the "Local" tab. I am in the 94903 zip code. The stations are KDFC, KGO, and KCBS.

Visiting the station's website and clicking on a button that would give me the option of choosing Xiialive as the player didn't work for KGO, and KCBS - they didn't offer the opportunity. What else can be done?

Solution
Jona (Lead Developer) il y a 8 ans

Hey, thanks for letting us know. So we have seen that some stations are trying to block other apps from streaming them. This is very unfortunate for everyone. However, there are some things you can try to fool them...


Change the User Agent under Settings->Stream. Change it to custom and copy/paste this into it, excluding the quotation marks:

"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.98 Safari/537.36"


Unfortunately, we can't remove those stations or update them since we use 3rd party directories... :/

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No local stations available

r16guy il y a 8 ans mis à jour par Ralph il y a 8 ans 1

no local stations, at all

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Feature request - Shortcus and macros

John il y a 8 ans mis à jour par Ralph il y a 8 ans 1

Firstly, thanks for a great app.

I'm running the Pro version on my Nexus 6P with Nougat 7.0 and no major problems.

I mostly use it in the morning whilst eating breakfast and in the car on the way home. Recently I have been using it when I go to bed and utilising the sleep function. Each of these scenarios requires slightly different settings (which stream I listen to, volume settings, etc).

I'd like to be able to set a shortcut (either in the app or via a widget) for a particular scenario, for example:

At bedtime, a single tap on a macro or shortcut to set a specific stream playing, set the sleep timer to 60 minutes, set the volume to 40%, etc).

Cheers.

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Shoutcast - Failed to Connect

Julian il y a 8 ans mis à jour par Ralph il y a 8 ans 1

Hello.


I am unable to play any Shoutcast radio station. I receive a fail to connect message on all stations when browsing. Uber and local stations play fine when browsing other directories.


I also tried doing a clean reinstall, but no luck. I have Xiia Pro and run Android 6.0.1 on my Samsung Galaxy S6.


Thanks,

Julian

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Can I send a stream link to from one xiialive to another xiialive app so this starts playing the stream

Perry il y a 8 ans mis à jour par Ralph il y a 8 ans 1

Can I send a stream link to from one xiialive to another xiialive app so this starts playing the stream. This would be a nice option because I have one app on an old tablet that I use as playing desk clock.

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Remove radio station from directory (Rimuovere stazione radio dalla directory)

RadioBellissima il y a 8 ans mis à jour par Ralph il y a 8 ans 1

Salve avrei bisogno di sapere come rimuovere la mia radio dalla vostra directory visto che lo streaming risulta errato. Grazie Marcello radiobellissima.it


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Hi I need to know how to remove my radio from your directory as streaming is wrong. Thanks Marcello radiobellissima.it

Solution
Ralph il y a 8 ans

Hello! You'll need to contact support@dar.fm as they are the one who manage the directory so they can remove it from their end. hope this helps!

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Ciao! Avrai bisogno di contattare support@dar.fm in quanto sono colui che gestiscono la directory in modo che possano elimina da loro fine. spero che questo ti aiuti!

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Close XiiaLive Pro app, not just stop playing

byacreek il y a 8 ans mis à jour il y a 8 ans 8

Is it possible to have XiiaLive Pro close at the end of the sleep timer period, not just stop playing? I am using Android 6.0.1. I am having issues with losing the bluetooth connection when the phone goes to sleep while using XiiaLive. I can config XiiaLive to not sleep, but because the app doesn't actually close, the screen stays on until I manually close the app in the middle of the night. I can change the timeout setting in the system settings, but unless I install another app I am limited in how long I can set the timeout.

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NPR.org Program Stream - Unsupported Format e:-31 (XiaLive Pro)

eMGee il y a 8 ans mis à jour par Ralph il y a 8 ans 3

Hello, I'm using the latest version of XiaLive Pro (3.3.2.1-30059).


I cannot stream either the AAC or MP3 versions of the NPR Program Stream.


The links are as follows:


AAC - http://www.npr.org/streams/aac/live1_aac.pls


MP3 - http://www.npr.org/streams/mp3/nprlive24.m3u


I'm getting "Failed to Connect" on the AAC stream, and Unsupported Format e:-31 on the MP3 stream.


Both streams used to work on previous versions.


Thanks in advance for your help, and all of your hard work on this excellent app!

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lost channel

Jeff Reiter il y a 8 ans mis à jour par Ralph il y a 8 ans 1

I had a great channel featuring Eric Clapton called the Slowhand channel. I have done a search and cannot find it. Any thoughts as to why?


Peace

Jeff