Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Favorites - Display the Current Radio Station Programming
Favorites does not display the current station programming, just the station identification. I just downloaded XiiLive (Free). Is there a way to display the current station programming in the Favorites tab? Other than the current programming, not being displayed issue, I believe that I will change from Tunein.
Switching
Hello, will be possible in Xiia switch audio stream after buffering of new stream? Sometimes are between switching of streams pauses. Very nice would be playing of current station and after switching wait for buffering of new stream, but still play old stream and then fluently continue with new stream.
Best regards
Why do some stations timeout and never connect?
- What device do you have? HTC 10
- What OS version is it running? Android 7.0 (but my issues occurred with past versions)
- What happened? Some stations, like WBAP in Dallas, TX, do not connect - ever - and that's a very popular station!
- What did you expect to have happened? I expected the station to connect and stream
- What steps reproduce the issue? I've tried to connect to various stations over and over and they never connect, they just timeout
Have you ever considered joining T-Mobile Music Stream?
- , its free for your company, and your customers don't use their data. It would make your service perfect! You would see large increase in your customer base.
Can you please update the app it's all ways switch off all the time and it keeps losing chanals
I have android 6 the program keep switch off all the time and it lose chanals all the time iIrealy love this app can you please update the app
Viper4Android
Using Viper4Android to improve audio on rooted Samsung S3 (LineageOS14.1). Viper driver status shows the driver is active etc., but not processing XIIAlive. Does process Y Music & other music apps. Any ideas?
Customer support service by UserEcho
