Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0
Fixed

Unable to add mms URL link

Chuen 11 year бұрын updated by Shawn William 4 year бұрын 4
I am trying to add mms://maclive.881903.com/cr1 but it fails.
Answer
Jona (Lead Developer) 10 year бұрын
This should be resolved on the latest release v3.2.0.6. If you are still having issues please let us know. Thanks!
0
Answered

No song tags when playing from home stream.

Josh Landry 10 year бұрын updated by Jona (Lead Developer) 10 year бұрын 10
I have a Galaxy S4 Active and it's not getting the tag info from my home server.
Any other place or computer I go to has it, it's only this app that's not getting the info.
0
Under review

Bug on HTC Wildfire

Dragos Ilie 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 5
On the new release 2.1.8, the program keeps force closing when I try to play any stream type. The message appears right after it starts buffering but it is playling the stream until I press Force Close.
Answer
Jona (Lead Developer) 14 year бұрын

Could you please capture the error logs right after the force close happens so that we can verify the issue?  


Here is how to collect the error logs:

Update 05/20/11:

- v2.1.9 is out. Please confirm if this issue still happens. Thanks!

0
Answered

Strange soundeffect when stream starts

Erwin de Heus 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

I'm using a new phone (Galaxy S2 plus) and install XiiaLive on this phone again but everytime I start a stream it starts with a strange soundeffect. How can I put that off and where?

Answer
Jona (Lead Developer) 12 year бұрын

Hey please take a look at the following post! Thanks!

http://support.xiialive.com/topic/174536

0
Answered

Where can I find the list of stations

Baldemar Arteaga 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 0
Where can I find the list of stations
Answer
Jona (Lead Developer) 14 year бұрын
There are over 40,000 stations available via XiiaLive. The stations come from SHOUTcast.com. We don't have a list of all the stations. You would just search for them by most listeners "top hits", genre, or search.
0
Under review

uberstations display

Peter 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 0
In addition, Uberstations directory view displays the song name in the first, bold line, and the station in the second, faint line. This disturbs me. For Shoutcast the first line was  station name, the faint line is song name, which made more sense to me. I'm sorry to say that I prefer ShoutCast and hope the best for its future.
I put this comment into "Bugs" as it best fits . This is about the directory, not the player pane. Thanks in advance for consideration.
dir-uberstations
Answer
Jona (Lead Developer) 11 year бұрын
Thanks for your feedback! Yes, song is showing at the top for this particular directory. The main reason was that the directory is based on real-time song updates. This is still early stage for the UberStations directory but it will be growing as we move along. Maybe later on even add an option to swap the info around to look like SHOUTcast directory.
0
Acknowledged

Mobile Broadband Selection

anonymous 9 year бұрын updated by Jona (Lead Developer) 9 year бұрын 1
Maybe it's a special problem/wish focused on Switzerland ... Most mobile provider in Switzerland include mobile broadband 4G/LTE with a volume-limitation of the usage. 4G/LTE is nice for apps needing fast connection. But it's not necessary for streaming audio/radio. It's quiet uncomfortable to switch the smartphone's general bandwith for streaming audio/radio to prevent from reaching the volume-limitation too fast. Therefore it would be nice to be able to use the app settings to configure which frequency band (4G or 3G) should be used when streaming with mobile broadband.
Answer
Jona (Lead Developer) 9 year бұрын

Hey thanks for the request and sorry for taking this long to reply. I understand what you are saying and see how it is useful. I'll put this on our internal list for review. Can't promise we will implement it but at the least we will take a look see if it's something we can easily add.

0
Acknowledged

pls integrate mirrorlink for car usage

Thomas Gelsdorf 10 year бұрын updated by Jona (Lead Developer) 9 year бұрын 2
Mirrorlink Sees to be the upcomming Standard for car Integration. My New skoda fabia Has IT already integrateD.
Answer
Jona (Lead Developer) 9 year бұрын

Hi Thomas! Apologies for our late response. At this time the one that we'll be supporting is the Android Auto. Maybe in the future we'll look into integrating Mirrorlink with the app. Thank you!

0
Under review

Answering calls while streaming

Adam_Wozniak 9 year бұрын updated by Ralph 9 year бұрын 1
Hi, I have been consistently experiencing problems with different releases of XiiaLive Pro (currently using v3.3). Whenever I listen to a radio stream and somebody calls me, I get the stream pause as expected, but I cannot hear anything at all. I am told that they other party can hear me all-right. This happens in 100% of cases. I am using HTC Desire SV (Android 4.0). Please note, that this is similar to a previously reported bug: http://support.xiialive.com/topic/535344-lg-enact-phone-call-audio-stops-working-after-playing-over-bluetooth/, but has not been solved for me by newer releases of the App.
0
Answered

Would love a tasty Win desktop app!

SunShine_K 12 year бұрын updated by Jona (Lead Developer) 12 year бұрын 0

How about a nice desktop app for Win7 (or 8 even) that I can use to listen to XiiaLive all day long???

Answer
Jona (Lead Developer) 12 year бұрын

We have plans for win8 app! :) I have no estimated time when we would have it complete but once we do for sure we will post it on our facebook and twitter accounts.