Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Отвечен

Local stations?

fantasma 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Any way to add a section for local stations, like tunein has? Via GPS perhaps?
Ответ
Jona (Lead Developer) 11 лет назад

In the next week or so we are releasing something new that will give you access to your local stations! :) We will announce once we release it on our Facebook and Twitter accounts!


You can also try finding the stations using vTuner and play them using XiiaLive.

0
Отвечен

Crash on android 4.3 jelly bean by play! Please fixed the verry good app!

Peter Pech 11 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
Ответ
Jona (Lead Developer) 11 лет назад

This issue should be fixed on the latest release of XiiaLive v3.0.2.5.

0
Завершен

album picture

Gérald Beauchamp 10 лет назад обновлен Ralph 8 лет назад 1
Hi do you think in a near future the albums picture gone ne send to my audio car système like spotify did
Ответ
Ralph 8 лет назад

Hi Gerald! Apologies for any late response. We support album art via Androids standard protocols. Once Android updates their AVRCP version to 1.6 or greater the app should automatically support it. Hope this helps!

0
На рассмотрении

BUG: Spontaneous Volume Drop Accompanied by Unsafe Volume Warning

Thomas Forrester 10 лет назад обновлен Ralph 9 лет назад 1
At night, I plug my phone into a charger and an audio patch cable (via headphone jack of course) connected to a nice stereo system. XiiaLive Pro then wakes me up in the morning with it's Alarm Clock feature and my favorite Internet radio station.

Ever since my HTC One M7 (on AT&T) received the Android Lollipop 5.02 update, XiiaLive Pro will start the radio stream normally and at the volume I have set. But then, randomly (i.e., not every day) and spontaneously, the volume will suddenly drop to a near inaudible level. This can happen any time after the stream starts, but often it plays fine for 20min or more. When I wake the screen, then dismiss the alarm notification pop-up, behind that I find a "Raise volume above safe level?" warning. I have no clue why this is suddenly appearing spontaneously and at random, but it is affecting XiiaLive. Are you aware of this issue? Is there a fix?
0
Будет отвечен

Bitte fügen sie eine Funktion hinzu damit der Player beim Reconect nach einem Funkloch nicht aufgibt.

Stefenzo 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
Leider ist nach einem Funkloch oft Schluss da der Player nach dem ca. 5 reconect versuch aufgibt. Mann sollte eine Funktion hinzufügen damit der Player unendlich oft versucht sich neu zu verbinden um nach einem Funkloch direkt weiter zu Spielen.
Ответ
Jona (Lead Developer) 14 лет назад
Danke für das Feedback. Dies ist etwas, was wir auf dem nächsten Update wird das Hinzufügen.
0
На рассмотрении

can't play mpeg streams on lg revolution

Kim Baratelli 13 лет назад обновлен Jona (Lead Developer) 11 лет назад 0
I have a LG revolution phone. At first, I could play MPEG streams but now I can't eventhough I have no problems playing AAC + streams. I keep getting a failure notice.
LG
Ответ
Jona (Lead Developer) 11 лет назад

Delayed reply here... Are you still having this issue? On XiiaLive v3 a lot of things have improved and been fixed.

0
Будет отвечен

Proactive restart after IP change

René Hüftlein 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
If you change technology or the hotspot (WLAN -> 3G etc.) it is just natural to lose the IP and in effect lose your stream.

It should be possible to detect an IP address change and automatically re-initialize the streaming while the buffer of the former stream is still played.

Right now the app plays until the buffer runs empty and then restarts streaming, meaning a buffer size of 20 secs will cause a gap of 20 secs.
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for your feedback... Yes, you are correct and it's definitely on our plans to improve this particular area. Thanks for your feedback!
0
Не ошибка

Bug since latest update (Dec 10 2014)

Joachim Weis 10 лет назад обновлен Jona (Lead Developer) 10 лет назад 2
Hello,
my device is a HTC One M8 with Cynigenmod.
The latest update of Xiia live pro confronts me with the following bug:
My favourite station is BBC London 94.9 with the following URL: http://bbc.co.uk/radio/listen/live/bbclondon.asx
From about DEC 10th (last update) on, Xiia plays this station (and strangely enough: ONLY this station) with WLAN connection only. All the other stations can be listened to normally.
Is this a bug you can confirm?

Greetings from Germany
Joachim Weis
Ответ
Jona (Lead Developer) 10 лет назад
Hey, thanks for letting us know you resolved the issue. I just tried the URL you provided and it worked fine for me via WLAN and cell network. :)
0
Исправлен

Headset button function does not coexist nicely with Doggcatcher

tuxmobil 12 лет назад обновлен Jona (Lead Developer) 10 лет назад 4

Using the lastest Doggcatcher and XiiaLive (3.0) from Google Play on Galaxy Nexus.


Preconditions:

0. Doggcatcher's headset setting is "bind to headset", but _not_ "forcefully".

1. XiiaLive's Media Control setting is "OFF", meaning not being the default app.

2. Doggcatcher has a podcast downloaded and ready to play.

3. XiiaLive is in the foreground, playing music


Actions:

1. Pressing the headset button


Expected outcome:

XiiaLive stops playing music.


Actual outcome:

XiiaLive continues to play (says the UI) but the audio is "overruled" by the podcast which starts playing from Doggcatcher.

My expectation was that Doggcatcher would not be triggered because XiiaLive was in the foreground and actively playing music.


Further actions:

2. Pressing again the headset button


Expected outcome:

XiiaLive resumes to play music.


Actual outcome:

Doggcatcher stops, but XiiaLive still not hearable again (although still playing , says the UI). But it's not complete silence, there is some kind of digital noise hearable (silently).


Forcefully closing Doggcatcher brings back audio from XiiaLive.



My general expectation of apps not "forcefully" bound to the headset (installing themselves as the default headset app) is that those apps do not respond to the headset unless they are playing music or being in the foreground. By this I would be able to pause/resume podcasts from Doggcatcher or pause/resume music from XiiaLive, depending on whichever app is currently used (in the foreground).


This kind of coexistence seems to be broken. I cannot tell who to blame, but apparently XiiaLive doesn't even pause the music here, it is just muted by Doggcatcher.


I would appreciate if you could investigate (and possibly also talk to the Doggcatcher dev).


Thanks.


Ответ
Jona (Lead Developer) 10 лет назад
I'm setting this as fixed. We have done various updates since this post. We are currently abiding by Android suggested rules for media controls.
0
Запланирован

[XiiaLive Beta] init cache failed

Shishir Jai 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 4
Fails every time I play a station.
Device:

HTC sensation running ics 4.0.3

Ответ
Jona (Lead Developer) 12 лет назад
Thanks for the info! This issue has been resolved and will be part of the next beta update.

Сервис поддержки клиентов работает на платформе UserEcho