Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Playlist Clearing

Stephen Chadfield 10 років тому оновлено Ralph 9 років тому 1
When switching from a station which supplies a playlist to one which doesn't - such as the BBC World Service - the app continues to display the last playlist entry from the previous station. I think the playlist display should be cleared when switching stations. 
0
Under review

vibration

Dmitty Anfreev 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

It seems to playing sound via headphones and vibrator.

How to disable vibration ?


Відповідь
Jona (Lead Developer) 12 років тому

XiiaLive doesn't support playing music along with vibration. This might be a particular feature on your device? What device do you have and what version of Android is it running?


The only thing we use the vibrator for is for the original skin volume bar.

0
Fixed

XiiaLive [BETA] - XML file restore failed

Arrowcatcher 13 років тому оновлено Jona (Lead Developer) 13 років тому 3
I installed the 3.0.0.02 beta on a new LG Spectrum phone and moved the xiialive beta XML backup file from my DroidX to /sdcard/xiialive/backup on the new phone.  Then did Restore.  My Favorites should work, but they don't.
Відповідь
Jona (Lead Developer) 13 років тому
Thanks for the backup file! I was able to find the issue! I hope to put out an update in the next couple days.
0
Under review

Radio station advertising you for stream - can't seem to get it to work

SSDD Mike 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
Відповідь
Jona (Lead Developer) 14 років тому
Could you explain a little more the issue? I tried the link and the station streams just fine... Let us know!
0
Planned

fade in

David Johnston 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

I love the alarm functionality, but the fade time seems to be the same no matter what value I tell it to use. I set it to 4 minutes but it seems to be at full volume after only one or two minutes. I'm on a rooted galaxy s3 running android 4.1.1.

Відповідь
Jona (Lead Developer) 12 років тому

Thanks for your feedback. I took a look at the code and did some tests and everything was working as expected. However, I did notice what you are saying. Essentially our volume changing sensitivity was a bit hard. I have updated it to be a softer when increased.  This should make the fading effect feel a bit more natural.  You can expect this change on the next update of XiiaLive. Thanks!

0
Planned

Arabic internet stream

ondergang 11 років тому оновлено Jona (Lead Developer) 10 років тому 1
There are 22 arabic speaking countries, its a shame that none will be able to use this app as its only offer a handful Arabic internet streaming.

Відповідь
Jona (Lead Developer) 10 років тому
Hey, thanks for your request. The UberStations directory is growing every day with new stations.  Have you tried using the SHOUTcast directory too?

If you would like to help us grow the Arabic stations faster you can actually add stations to the directory so that everyone can access them. Here are the steps.

0
Є відповідь

unplug headset shuts off app

Neill 10 років тому оновлено Jona (Lead Developer) 10 років тому 1
Galaxy Note 2 Android OS 4.3 T-Mobile. Unplugging the headset causes stream to stop. I want it to continue over the speaker just like when I plug in the headset continues playing.
Відповідь
Jona (Lead Developer) 10 років тому
There is an option you can turn OFF under Settings->App control called Headset unplug. This will allow you to disable stopping playback when the headset is unplugged.

If you are referring to having the device connecting to bluetooth stereo and unplugging the headset, this would be something we need to improve internally.

0
Є відповідь

Incompatible format

Анонім 14 років тому оновлено Jona (Lead Developer) 14 років тому 0
I'm trying to add this radio station http://audio2.grupolatinoderadio.com/envivo.ASX?EMI=COACTIVA&T=15 and the app just say: icompatible format. The format is MPEG Audio Layer-3, 16 kbps. How can I add the station?
Відповідь
Jona (Lead Developer) 14 років тому
The link you provided is actually of a wma format radio station. We are actually just about to provide wma streaming on XiiaLive to stay put! :)
0
Under review

Real Audio RAM file

Soo Goh 13 років тому оновлено Jona (Lead Developer) 13 років тому 2
Hi,

Is there any plan to support real audio .ram file?  Thanks!
Відповідь
Jona (Lead Developer) 13 років тому
We would love to support every format possible...  Do you have a sample URL we could use?
0
Fixed

song and artist info isnt showing

mandoman12 14 років тому оновлено Robert 5 років тому 3
neither free or paid version is showing any type of song info anymore. Droid X
Відповідь
Jona (Lead Developer) 14 років тому
This highly depends on the particular station you are listening to.  Some stations don't put track information on their broadcasts.  Could you provide the particular station you are having issues with?