Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Є відповідь

little green dot, little gray dot in the black window

Peter 11 років тому оновлено Jona (Lead Developer) 11 років тому 0
Image 45

What are these dots good for, the left one green, the right one grey? They are in the middle bottom of the black window in any skin and any orientation, any station, the window one with the station and song name and kbps. Version 3.2.0.5.1 full.Thanks.

Відповідь
Jona (Lead Developer) 11 років тому

They indicate that you can swipe to another screen. That other screen is the playlist. Some stations provide a playlist full of URL links to their various servers. This allows you to see them and pick another.

0
Under review

losing metadata

Denvernate 13 років тому оновлено Jona (Lead Developer) 13 років тому 9

I'm still losing metadata, this has been happening with every version after 2.1.8.  It will show, then disappear intermittently.  It might show song title info, no station info, or the opposite, or neither.  It might reappear when the next song plays, then gets wonky again.  It's not the station, I'm streaming my own radio feed that has solid metadata info.  


My phone:

Droid 1

Kernel: 2.6.32.9-cm-stk

Android ver. 2.2.1

CM 6.1.2 


www.radiospinnaker.com

http://76.73.125.26:8067

Відповідь
Jona (Lead Developer) 13 років тому


0
Under review

Can't access any stations

jadebutterfly 13 років тому оновлено Jona (Lead Developer) 13 років тому 0

So far i have been extremely disappointed with this app  after having been able to access a radio station once, i have never been able to get back on  this is after having been led to u guys by that radio station  if u have any suggestions, i would really 

Відповідь
Jona (Lead Developer) 13 років тому
There was an issue with SHOUTcast radio directory.  This issue cause many stations to fail with an error "playlist empty".  SHOUTcast has said they been looking into this issue and as of now it seems fixed. 

Please let us know if this is still an issue for you.
0
Under review

How do I add a direct cell phone link to my station on my website?

Tad Zaccard 13 років тому оновлено Jona (Lead Developer) 13 років тому 0
I run a station called Waxtrax Radio at www.waxtraxradio.com
http://174.123.20.131:8150/listen.pls
What I am wanting to do is put a link on my website and say "listen to waxtrax radio on your cell phone using xiialive by clicking here"
Or download Waxtrax Radio for your cell using xiialive here"
Basicly putting a direct cell phone download link to xiia for tuning into my station.
How do I do so? Can this be done?
Great app love it!
Відповідь
Jona (Lead Developer) 13 років тому
Hi Thanks for your feedback! You can put the following link on your website: 

This will direct user to the Android Market. They can than download the app to their phones.
0
Є відповідь

bluetooth next and previous buttons seem to work intermittently

Doc Russell 12 років тому оновлено Jona (Lead Developer) 11 років тому 5

In my car the next and forward buttons dont seem to work over bluetooth.  This worked  in version 3.0.0.  Love the meta data but not at the sacrifice of the next and forward buttons.

Using pro version on samsung galaxy s3


Samsung
Відповідь
Jona (Lead Developer) 11 років тому

Are you still having issues with this? We have worked on this area before and the issue might be resolved in the latest release.

0
Will be answered

Dolby Mobile support

Petter Gåsström 13 років тому оновлено Jona (Lead Developer) 11 років тому 0
It would be great to have Dolby Mobile support for HTC Desire HD and such devices.
HTC
Відповідь
Jona (Lead Developer) 11 років тому

We would love to include support for Dolby. We will need to investigate a bit more to see how we can tap into devices that support Dolby.

0
Fixed

aacPlus streams playback problem on Android 4.0.3 & 4.1.1

Dragos Ilie 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

I have an issue that came up in Android 4.0.3 and 4.1.1. Playback of aacplus fails on Android streaming engine. ffmpeg engine cannot be used with aacplus because it stutters audio. 

Devices made by this manufacturer have included in the media engine of android the ffmpeg decoder.


Configuration: CPU Cortex A9 dual core @ 1.5 GHz, RAM: 1 GB DDR3, video: Mali 400 TM, Dual Core.


Hope you can fix this ASAP. I emailed you the logs a while ago and told me you will send me a apk with a fix in the near future.


Any hope it will be this december? :)


Thanks Jona.

Відповідь
Jona (Lead Developer) 12 років тому

Via email support got AAC streaming to work partially.

0
Under review

Buffer on server

ptrqw 13 років тому оновлено Jona (Lead Developer) 13 років тому 2
Is there any buffer on the server? In case the connection is lost I will loose the information but if there is a buffer I could download that piece of stream.
Відповідь
Jona (Lead Developer) 13 років тому
Usually broadcast do have a little buffer to burst when you get connected but most of the time this buffer is not enough and you do loose part of the broadcast since it's live content.
0
Є відповідь

Dlaczego nie mogę tu znaleźć żadnych stacji z Polski

Radosław Rutka 10 років тому оновлено Jona (Lead Developer) 10 років тому 1
Szukam i szukam i nic nie znalazłem 
😢 np antyradio.pl 
Відповідь
Jona (Lead Developer) 10 років тому
Hi, unfortunately we currently don't have all stations available on XiiaLive. You could try finding your station using the following suggested methods.

Witam, niestety obecnie nie mają wszystkie stacje dostępne na XiiaLive . Możesz spróbować znaleźć stację przy użyciu następujących sugerowanych metod .

http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/
0
Є відповідь

hif iust wanted to know the title of the song you aird just now Decc 4th 2012 from 6:20-- 6:23. it was german with aa female voice and I so liked it. tyvm

Jared-Björn Diederich-Schäfer 12 років тому оновлено Jona (Lead Developer) 12 років тому 1
Відповідь
Jona (Lead Developer) 12 років тому

I couldn't tell you.  But you could look at the history and select the songs tab. That will show you the songs that have been played by the player.