Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1
Fixed

wma playback issues

James Duncan fa 12 anys updated by Arrowcatcher fa 10 anys 3

This single tune m3u playlist opens but won't play in my Android phone (4.0.4):

http://boleadora.com/bolivia1.m3u

Discovered reason is that the underlying file "bol1.wma" won't play in XiiaLive.  The file will play in multiple players on the phone including WinAmp but not XiiaLive.  Seems like it should work in your player.

Answer
This URL now works on the latest release v3.2.0.
+1
Acknowledged

Sleep timer already is on together with app start

Петр fa 10 anys updated by Jona (Lead Developer) fa 10 anys 1
Hello

I would be glad to have the sleep timer already in started mode when I start the application if I choose such an option, of course. The matter is that I start the radio when I go to sleep and I have to start the sleep timer manually every time.
Answer
Thanks for your idea!
+1
Planned

Widget for Favorite auto-minimize

Julien Buffler fa 12 anys updated by Jona (Lead Developer) fa 12 anys 1

 Hello,


I am actually using a car home with shortcut to XiiaLive.


I would like to get an optioon to simply start the radio without having the player showing.


Like that I can easily switch radio.


Regards,


Julien

Answer

Just to make sure I understand your request:


You would like to have a widget that shows you your favorites and you can click them to start playback without having the app open?

+1
Respost

import from free version

JW vanLohuizen fa 14 anys updated by Jona (Lead Developer) fa 14 anys 1
How do I import my favorites from the free version?

Thank You
Answer
I do recognize this isn't the best way to transition from free to paid and I'll be working to make this topic a bit easier to do in the near future.

Copying user data from lite to paid version:
1. Open lite version and click settings.
2. Scroll down and hit the backup button under BACKUP & RESTORE.
3. Close the list version
4. Open the paid version and click settings.
5. Scroll down and hit the restore button under BACKUP & RESTORE.

Hope that works!
+1
Respost

What does error 1010 mean?

Anonymous fa 14 anys updated by Jona (Lead Developer) fa 14 anys 7
When trying to listen to any stream on www.groovera.com which streams OK on PCs it kicks back error 1010 . Running on Galaxy S w/ Android 2.1
Answer

Error 1010 means that the streaming service has died. Some error must had happend internally. Do you have the particular link which you are having problems with?


UPDATE:

I'm currently closing this post.  If you are still having issues with the latest version of XiiaLive please let me know...

+1
Under review

Station/Title scrolling with ICS

Gary Matsko fa 12 anys updated by Jona (Lead Developer) fa 12 anys 3
Using a Cyanogenmod9 ICS ROM on an HTC Incredible2.  Station/Title scrolling is not working in the app or on the notification menu.  I've tried double tapping on the station name and title, going out and back in to the app, but I can't get it to scroll.  Am I missing a setting somewhere or is this a known issue?  Running version 2.2.4.
+1
Fixed

Streaming problem

possetti fa 14 anys updated by Jona (Lead Developer) fa 13 anys 7
Streaming stops working after 17 minutes most of the times on android 1.5. After the stop it buffers but never leaves this state.
Answer

Could you try to reproduce the issue and when it happens immediately capture the logs from your phone? To capture the logs is very easy. Just download "Log Collector" from the android market and run it when you reproduce the issue. It will prepare an email and just send it to us. Thanks!


Update 05/20/11:

- v2.1.9 is out this issue should be resolved... Please confirm.

+1
Will be answered

Start playing in the background

wild_thing fa 13 anys updated by Jona (Lead Developer) fa 13 anys 0
When using the link buttons on the home screen the program is always moved to the front. Would it be possible to have a mode where the player remains in the background and playback starts? Would be useful for tablets. All required data can be displayed with the widgets so in the most cases there is no need to see the program screen.


Answer
Thanks for your feedback! It is actually a great idea! I'll be sure to put that on our new features list.
+1
Respost

Is XiiaLive compatible with Sony Google TV player?

tr159 fa 12 anys updated by Jona (Lead Developer) fa 12 anys 4

I am considering buying a Sony Google TV player and wondererd if XiiaLive would work with it. If not would there be plans to release a compatable version?

Answer
XiiaLive should be compatible with Google Tv.  However the layout of the app hasn't been optimized for the TV yet.  If you download the beta version from Google Play Market it should look a lot nicer and work also a lot better.  

Do we have plans to really support Google TV? 
Yes!
+1
Respost

When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

neoneo fa 13 anys updated by Tim M fa 13 anys 0

 When i try to connect at any shoutcast radio, it says "network unreachable". Why? What can i do?

Answer
Tim M fa 13 anys
This was a problem with the SHOUTcast directory.
They were fixing/updating their directory.
I believe they have fixed everything but there might still be some testing.