Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Stations presets
Loading indicator always on
New release problem... loading indocator stays on and all functions hang up. music continue to play. this on nexus 7 current release of android
There seem to be an issue with the new integration of Pocket Change rewards system. We are already looking into it to try to resolve the issue ASAP. Thanks for your feedback!
Honeycomb & Sensation UI support
We have just received our qHD phone so that we can fix the issue with the app not filling up the whole screen on larger phones. That should be fixed on the next update.
Xiialive Pro can't connect anymore
Android 4.4.2
Xiialive Pro
I haven't been able to connect to the station for a week. Can you also provide instruction to collect log?
Proxy address option in player
I'm using the Xiialive player with pleasure on my android Samsung phone, but I miss an option for filling in a proxy server address. That would be very handy for stations who I can't receive outside the US. I hope you can add this function in a new update.
Thanks for the request. It is very interesting one and will look into this.
I have set a poll for two options for adding proxy support. Please vote or share your comment which one you believe is better.
Pause playback during phone call
Is it possible to pause Bluetooth Audio Streaming when getting a phone call (via bluetooth - VW Phone) and resume Bluetooth Audio Streaming when phone call is over?
Device - Samsung Galaxy S4
OS - Android 4.2.2
Thanks for your feedback. We are currently working on a new stream engine that will pause playback during a phone call.
Add search by country and EQ
Inferior sound quality with AAC+ streams on Gingerbread 2.3.3 (HTC Desire)
Since OpenCORE is no longer part of Gingerbread, I can't deactivate Stagefright (and activate OpenCORE) by editing the build.prop file.
My device is a (rooted) HTC Desire (Bravo), running (original HTC) Gingerbread (2.3.3).
These AAC+ streams sound inferior:
http://livestreams.omroep.nl/npo/aac/3fm-bb.pls
http://livestreams.omroep.nl/npo/aac/3fm_alternative.pls
http://81.173.3.135/listen.pls (PinguinRadio)
How can I get good sound quality with AAC+ streams on XiiaLive?
Why is it I used to be able to use another app while listening but now Xiia Player stops after 5 seconds? Forcing me to not use any other app.
Can you reproduce the issue and do a bug report right after? Go to Xiialive->Settings and at the bottom hit "Bug Report". With that hopefully we can see if it is an issue with the app. Otherwise might be an issue with your device.
Add recording and local file playback support
Thanks for your feedback! Greatly appreciated. We are working on recording feature. Local playback is something we don't really support but it is something we are strongly thinking about.
Servicio de atención al cliente por UserEcho