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BBC AAC streams - Access Forbidden after 1 play?
Hi,
Whenever I try to add a BBC playlists from this thread:
http://forums.digitalspy.co.uk/showthread.php?t=1473061
they plan fine in Xiialive ONLY if I "open" the link with xiialive from firefox for android.
If while the playlist is playing I try to add it as a favourite, then use the back button to get back to firefox (because at this point xiialive is running inside firefox, at least according to my HTC One X) and then load up xiialive and access that favourite I have just stored, it will say "access forbidden".
I have generated a log and will send it to xiialive with a link to my question.
Note: the links in the thread above will only play 56kbps AAC+ outside of the UK, but if you tunnel a VPN into the UK and play them, it's at 128kbps AAC+
Thanks for any help you can offer because this is a really frustraing problem, especially when a competitor's radio app has all the BBC's stations in it's database, but there is no graphic EQ (and other excellent features that xiialive has).
Regards,
Jason



Xiialive for iOS should be used in iOS 6, too.
Why I didn't choose TuneIn Radio's app but Xiialive's app was that TuneIn Radio needed newer version of OS.
My tablet is low-end so I couldn't update more than Android OS 2.3.
That is why I choose Xiialive.
Xiialive can be used comfortably whether the OS is old version or not.
Also, Xiialive can scrobble to Last.fm!
My iPod is too old to update iOS 7.
Both TuneIn Radio's app and Xiialive for iOS needs more than iOS 7.
If Xiialive for iOS can be downloaded on iOS 6,the number of Xiialive's user will increase because there is no good radio app for Apple's device under iOS 7.
In addition, if Xiialive for iOS can scrobble like Xiialive for Android, it will be better.
I want to use Xiialive's app on my iPod because it offers a lot of radio stations but it has fewer bugs than any other radio app.
Please consider my suggestion.
Thank you for making fantastic radio app and I appreciate listening to my suggestion.


Station buttons without player showing
When pressing a homescreen shortcut, the player windows opens.
Now when you want to change the radio station, you have slide the right border, go to favourites, press the according button. Or go back to homescreen and press another shortcut.
On an tablet the player window is ridicoulos big with more or less nothing on it.
Can you please make the shortcuts to start playing in the background or improve the player window and add a better link to station buttons /plus volume keys) there.
As it is now, it's a pain to change the station.

XiiaLive v3.0.1.1 has been improved to include favorites button to the left of the player button on the menu bar. This should help partially to your request. We are already working on a new optimized design concept for tablets. We have no release date yet for this new design.
Thanks for your feedback! It really helps us!

What phone do you have and what version of Android is it running? Did you ever have issues streaming before? Does this happen with MPEG streams? Or AAC?
Update 06/14/11:
We are currently investigating the issue. Once resolved will be putting out an update on the Android Market. We hope to get this update out possibly between 06/15-06/18 depending on how fast we are able to resolve this issue.
Update 06/15/11:
I have created a new build which should have fixed the issue you guys are having. Please install and test. Let me know how it works for you.
Update 06/16/11:
Please test with the following release candidate. Post your feedback if possible. Thanks!
Update 06/20/11:
Issue has been resolved on update v2.2.2. Thanks for your support and patience! Enjoy! :)

shortcuts don't work after phone factory reset
XiiaLive and favorites and favorite station shortcuts all working properly, did a save, factory reset the phone, downloaded xiiaLive, restored from XML. Most favorites work, no created shortcuts work. Read the online help database, played each favorite to make sure it worked, created new shortcuts...and get INVALID URL.
Can you help please?
Thank you for your time and consideration,
Fred

I was able to find the issue and I have resolved it. The fix will be part of the next release v3.1.1. Thanks everyone for all the details provided.

Tag from lockscreen
It would be great if one of the lockscreen options would be to tag song.

Thanks for your request! We have plans to create a lock screen player. This player would provide tagging option.

Is there a way to cycle through your Favorites list, or a playlist. Like a "Next" button?

my howard stern channels wont open anymore
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