Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Résolu

Why did you Remove the volume feature

Shoval Arad il y a 10 ans mis à jour il y a 10 ans 4
First, Thanks for the great app, I am using your app for long time.

I just updated to the new version and saw that you removed the volume control.
My minimum speaker voice is too loud so I used it to use the radio in less than the minimum volume.

I would be very happy if you can return it, but if you dont want I am totaly ok with it and understands why...

Than  Again
0
À l'étude

bad text box under android 2.3.7

Michael Linck il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0

 I tried to set a feedback by using my standard browser of my cyanogenmod 7.2.0.1. Every time I press a key on my virtual keyboard the screen scrolls down so that I cannot see my typing. Horrible! Please use an other feedback formular for android standard browser. Thx.

Solution
Jona (Lead Developer) il y a 12 ans

Thanks for your feedback. I'll report this issue to the forum service we use.  If you could take a snapshot of the issue and post it here would be great! Thanks!

0
Pas un bug

short breaks after each new song starts

tuxmobil il y a 13 ans mis à jour par Jona (Lead Developer) il y a 11 ans 0

When listening to Radiohab.com via Shoutcast with the current version (2.2.1) I experience short breaks after each song starts.

Phone connected via wifi, using default streaming engine. Each new song plays for about a second, then breaks for ~half a second, then continues to play.
The song title changes _after_ the song continues to play. My thought however was, that it might be related to the song title being transmitted since the problem only happens once for each song and right at the start.

EDIT: Doesn't happen for every song (start), but most. You'll probably need to listen for a few to reproduce it. Phone being used is Nexus S.


Solution
Jona (Lead Developer) il y a 11 ans
Please send me an email at support@xiialive.com I would like to provide you with a new app version to see if this issue is resolved.  Thanks!


Update 06/16/11:
I tested the radio on my PC using WinAmp and I heard the gaps you talk about, but they rarely happen.  This suggests that it's an issue with the actual broadcaster.
0
Résolu

Stream cache duration question

Andrew Networth il y a 11 ans mis à jour par Emochris il y a 9 ans 6
I have XiiaLive Pro purely for the stream cache duration option that sets it to 60 mins. I use this option for my train journeys , however ive noticed that if i get a phone call or permanently lose internet it sometime wipes the stream cache thats been building up. its terribly frustrating. any ideas 
Solution
Jona (Lead Developer) il y a 10 ans
The latest releases of XiiaLive v3.2.x has our brand new stream engine which now pauses playback while on a phone call. Also, the cached audio data will not be lost after a phone call. We carefully designed it so that even if a connection was lost during a phone call a reconnection would happen during or after a phone call. This should make the experience much nicer!
0
Corrigé

Won't re-start automatically after a phone call?

Anonyme il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 0
I'm using s Droid 2 and it stops after an incoming phone call and wont restart. Can you fix or add this feature?
Solution
Jona (Lead Developer) il y a 14 ans
Update v2.1.6 should have fixed this issue. Please let us know if it did for you...
0
Prévu

Adding "Greatest Hits" Genre

Chris Haslage il y a 13 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0
The "Greatest Hits" genre has been around for a few years and it is one that is listed on Shoutcast's directory by a number of stations.  Could you add this to your Genre List. 

It is a bit different than "Hits", it is only music that was added a Greatest Hits album, that's the difference.  Thanks!  It'll save a lot of searching for Greatest Hits stations.
Solution
Jona (Lead Developer) il y a 12 ans
Thanks for the request. We will add this in the next major release of XiiaLive! :)
0
Corrigé

nexus 5 + headphones stops playing

Sean Colgan il y a 11 ans mis à jour par Jona (Lead Developer) il y a 11 ans 2
Great app! Like it much better than tune in :)
I am seeing one problem though. I typically start playing a stream via the built-in speaker then plug in headphones after 10 min or so. Invariably this causes the stream to stop playing indicating that it's re-buffering. It never reaches 100% and the only way to continue playing is to hit stop then play again. 
This is only an issue on my new nexus 5. This did not happen on my old galaxy s2.  On my old phone I'd plug in the headphones and the stream would just seamlessly transition to playing through them. 
Thanks! 
0
À l'étude

is there a speaker instead of listening from the headset

Fan85 il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 0
is there a speaker function instead of listening from the headset
Solution
Jona (Lead Developer) il y a 14 ans
Are you looking to control streaming via the headset controls but have the audio coming out of the phones speakers? Please let me know, I'm interested to understand why you would like this feature.
0
À l'étude

scrolling of track title. especially in landscape mode.

Fred Gutermuth il y a 13 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0
Solution
Jona (Lead Developer) il y a 12 ans
Could you explain a bit more what you mean? Thanks!
0
Résolu

Can't find Radio soda stereo el Salvador

grecia il y a 13 ans mis à jour par Jona (Lead Developer) il y a 11 ans 2
I wanna find radio soda stereo el Salvador bit I cant find it I was lisenting before on xiialive but now I cant find it. Can you please help me find it I luv that rafio