Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+2
Z odpowiedzią

BBC AAC streams - Access Forbidden after 1 play?

Jason Whiteley 12 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 10 lat temu 11

Hi,

Whenever I try to add a BBC playlists from this thread:

http://forums.digitalspy.co.uk/showthread.php?t=1473061

they plan fine in Xiialive ONLY if I "open" the link with xiialive from firefox for android.

 

If while the playlist is playing I try to add it as a favourite, then use the back button to get back to firefox (because at this point xiialive is running inside firefox, at least according to my HTC One X) and then load up xiialive and access that favourite I have just stored, it will say "access forbidden".

 

I have generated a log and will send it to xiialive with a link to my question.

 

Note: the links in the thread above will only play 56kbps AAC+ outside of the UK, but if you tunnel a VPN into the UK and play them, it's at 128kbps AAC+

 

Thanks for any help you can offer because this is a really frustraing problem, especially when a competitor's radio app has all the BBC's stations in it's database, but there is no graphic EQ (and other excellent features that xiialive has).

Regards,

Jason

Odpowiedź
Jona (Lead Developer) 10 lat temu
I'm closing this old post since with the latest release we are no longer caching added links. If you are still having issues please re-add your links and try that. If still having issues please let me know and provide the link you are having issues with so I can investigate and resolve the issue.
+2
Z odpowiedzią

Why does xiialive sometimes take a long time to buffer?

Jona (Lead Developer) 15 lat temu zaktualizowano 15 lat temu 0
Odpowiedź
Jona (Lead Developer) 15 lat temu
There are many things that can affect this scenario. First, your network internet speed. When you see you have full bars, that does not mean you have fast internet speed. You may be connected to 3G and your internet may be slow. Second scenario, radio bitrate vs. internet speed. The higher the bitrate the better the quality of sound and the faster your internet will need to be. So use your judgment...
+2
W trakcie analizy

Xiialive for iOS should be used in iOS 6, too.

稗田遥 11 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu 1
I am a Japanese user of Xiialive for Android.
Why I didn't choose TuneIn Radio's app but Xiialive's app was that TuneIn Radio needed newer version of OS.
My tablet is low-end so I couldn't update more than Android OS 2.3.
That is why I choose Xiialive.
Xiialive can be used comfortably whether the OS is old version or not.
Also, Xiialive can scrobble to Last.fm!

My iPod is too old to update iOS 7.
Both TuneIn Radio's app and Xiialive for iOS needs more than iOS 7.
If Xiialive for iOS can be downloaded on iOS 6,the number of Xiialive's user will increase because there is no good radio app for Apple's device under iOS 7.
In addition, if Xiialive for iOS can scrobble like Xiialive for Android, it will be better.

I want to use Xiialive's app on my iPod because it offers a lot of radio stations but it has fewer bugs than any other radio app.
Please consider my suggestion.
Thank you for making fantastic radio app and I appreciate listening to my suggestion.
Odpowiedź
Jona (Lead Developer) 11 lat temu
Hey thanks for your feedback! We just got into iOS and the app is in the early development stages. I will look into it and see if we are able to add support for older iOS versions. I can't promise this will happen but at the least I will investigate.
+2
Naprawione

Error: android media framework failed

Robert Eddie Smith 14 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu 11 1 powielony
After the update to v2.2.1 i only get this error.
Odpowiedź
Jona (Lead Developer) 14 lat temu

What phone do you have and what version of Android is it running?  Did you ever have issues streaming before? Does this happen with MPEG streams? Or AAC?


Update 06/14/11:

We are currently investigating the issue.  Once resolved will be putting out an update on the Android Market.  We hope to get this update out possibly between 06/15-06/18 depending on how fast we are able to resolve this issue.


Update 06/15/11:

I have created a new build which should have fixed the issue you guys are having. Please install and test.  Let me know how it works for you. 

https://docs.google.com/leaf?id=0B5ZBhzkv1EqnMDMyZTM5M2QtZmE2NC00ODBjLWFkNzctYTQzY2NmY2E1Mzhh&hl=en_US&authkey=CN-sz5QI


Update 06/16/11:

Please test with the following release candidate.  Post your feedback if possible. Thanks! 

https://docs.google.com/leaf?id=0B5ZBhzkv1EqnOWM0NTFlZjctZmNhYy00OTE4LWEzMDgtYjMyNjJiMzk5Yjlk&authkey=CM7yj8kH&hl=en_US


Update 06/20/11:

Issue has been resolved on update v2.2.2. Thanks for your support and patience! Enjoy! :)

+2
Naprawione

shortcuts don't work after phone factory reset

Fred Rosenberg 12 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu 3
Good Day,
XiiaLive and favorites and favorite station shortcuts all working properly, did a save, factory reset the phone, downloaded xiiaLive, restored from XML.  Most favorites work, no created shortcuts work.  Read the online help database, played each favorite to make sure it worked, created new shortcuts...and get INVALID URL.

Can you help please?

Thank you for your time and consideration,
Fred
Odpowiedź
Jona (Lead Developer) 11 lat temu
UPDATE 12/08/13
I was able to find the issue and I have resolved it. The fix will be part of the next release v3.1.1. Thanks everyone for all the details provided.
+2
Planowane

Tag from lockscreen

Christopher Nichols 13 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu 1

It would be great if one of the lockscreen options would be to tag song.

Odpowiedź
Jona (Lead Developer) 13 lat temu

Thanks for your request! We have plans to create a lock screen player. This player would provide tagging option. 

+2
Z odpowiedzią

Is there a way to cycle through your Favorites list, or a playlist. Like a "Next" button?

Anonim 15 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu 9
I would like to press a button and have a new station load up. Right now, I have to hit the Back / Live button, then pick a new station. Would be nice to just press "Next" and have a new station (in the playlist or Favorites) load. Thanks!
Odpowiedź
Jona (Lead Developer) 13 lat temu
This feature is now part of XiiaLive v3!
+2

my howard stern channels wont open anymore

destiny hood 10 lat temu Ostatnio zmodyfikowane przez rtv1983 10 lat temu 2
I have a galaxy s 2 and my Howard Stern Stations wont connect anymore.  Please help
+2
W trakcie analizy

EQ can't init AudioFxs on cyanogenmod 10

Jason Whiteley 12 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu 0

Since upgrading my HTC One X to Cyanogenmod 10 (android 4.1.2), the app works perfectly and I never get any force closes, however, I can't use any of the built in audio enhancement features which is seriously making me consider going back to winamp, and I don't want to do that. I'm a paid customer of both apps by the way.

 

I get this error (screenshot: http://www.imgur.com/IlQ7n.png) that my device is "unable to initialize AudioFxs!"

 

I agree with Daniel Shafer (http://support.xiialive.com/topic/126186-new-xiaa-version-conflicting-with-eq-apps/) it would be great if you could allow other equalizer apps on the system to be used because Cyanogenmod comes with a fantastic EQ/custom sound tool called DSPManager - it's only available with this ROM and you can't get it in the playstore.

 

Here is a tutorial on how to install it on any other ROM if you'd like to do that for testing purposes:

http://android.appstorm.net/how-to/music/install-and-configure-dsp-manager-on-any-rom/

 

I have 3 phones with this ROM installed, all running xillialive and none of them can use the equalizer (Samsung Galaxy S (i9000), Samsung Galaxy S II (i9100), HTC One X international GSM version)

 

Perhaps this discussion on a similar error might be able to help you?

http://code.google.com/p/android/issues/detail?id=33669

Odpowiedź
Jona (Lead Developer) 12 lat temu

Thanks for the detailed post! I'll put some time into the EQ in the next few days to try to resolve a few of the issues hopefully.  I'll see if I can give it a try with the custom ROM.


Also, the google code error was posted by me :)

+2
Planowane

Different widget themes

Nicholas Mancuso 11 lat temu Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu 0
I would like to see some more minimal widget skins, and maybe even a way to customize them. At least two more to match the new light and dark UI.
Odpowiedź
Jona (Lead Developer) 11 lat temu
Yes, the current widgets are a bit outdated. We will hopefully soon work on updating them to something a lot nicer. Thanks for sharing your feedback.