Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Схожі теми не знайдені.
Відповідь
Jona (Lead Developer)
14 років тому
In most cases this is because your payment was rejected or has not yet been approved by Google Checkout. We recommend that you check your order status on your Google Checkout account. Also, a common issue is slow network speed.
Відповідь
Jona (Lead Developer)
10 років тому
If you are trying to add a custom station to your favorites please take a look at this video tutorial:
http://www.youtube.com/watch?v=J85viJL3854&feature=player_embedded
If you own a radio station and you want it to be part of the radio directories please checkout the following link:
http://support.xiialive.com/topic/284324-how-do-i-...
http://www.youtube.com/watch?v=J85viJL3854&feature=player_embedded
If you own a radio station and you want it to be part of the radio directories please checkout the following link:
http://support.xiialive.com/topic/284324-how-do-i-...
+2
No Volume Conrol in Landscape Mode (3.3.0.2 Classic Light Theme)
In the car, I use my phone in landscape mode. The new v3.3.0.2 Classic Light theme has no volume control in landscape, and the icon to get to the volume slider (like is found in Classic Dark) is not there either. This might not be such an issue for me if you had implemented the feature request I made many moons ago - remember the "Initial volume on bluetooth connect" I suggested (and that you thought was a GREAT idea)? In the absence of either of those, this theme is a no-go for me. :(
+2
Є відповідь
great app, low cpu which is good...but i am totally appalled at the lack of album art. am i just missing it somewhere?
Відповідь
Jona (Lead Developer)
14 років тому
We are currently looking into this area. We have strongly aimed at a robust streaming experience and now we are slowly adding more features to the app. One of those will be album art.
+2
Will be answered
Add last played track history
Really would like the ability to bring up a list of the last say 10 songs played on a channel so i can tag them. FREQUENTLY miss tagging a song by 10 seconds and it's gone.
Відповідь
Jona (Lead Developer)
14 років тому
This is actually a great idea! :) I'll keep it under review until we place it on our TO DO list :)
+2
Under review
High CPU usage on Samsung Galaxy S2
Although it functions impeccably, Xiia Live free version is causing a High CPU usage on Samsung Galaxy S2. When I stop listening I have to always stop it from Task Manager. Otherwise it will drain my battery very quickly. Also, Task Manager shows 7-9% cpu usage even after I press STOP on the player and the mobile connection shows it is still active.
Відповідь
Jona (Lead Developer)
12 років тому
The cpu usage on the free version is due mainly to ads with some type of animation. This is normal cpu usage when animations or things are moving around visually. Also, the player scrolling text will cause CPU usage.
I see there is a CPU usage on the free version for some reason after closing the app. I'll take a look since this shouldn't be happening! Thanks for discovering that!
+2
Fixed
Internal stream engine bug report (2.1.9 paid version)
Hi again! :-) Looks like some good progress is being made with the addition of the internal stream engine.
I realize it is in the beta stage right now but thought you might like to know of any issues.
If wifi, and 3g are on, when the phone goes out of range of the wifi, the internal stream engine will not attempt to connect to the available 3g signal, instead what happens is a, what I call a "endless audio loop". the last 500 milliseconds or so of audio at the time the phone looses the wifi signal, loops endlessly, and Xiialive becomes unresponsive, the only way to restart Xiialive (streaming engine) is to go to the app manager, and force stop Xiialive, this will happen with any Mpeg stream (I haven't tested AAC) If the android stream engine is used this does not happen, Xiialive just pauses and resumes audio using 3g.
My details are: PHONE-Samsung Captivate; OS-Froyo 2.2 stock firmware; OPERATOR-AT&T.
To avoid any confusion, in previous posts I made, I was on US Cellular using a Samsung Mesmerize, I got tired of CDMA data issues so I am now on AT&T, much better on the data side now. :-)
If you need any further information, just let me know and I will try to give you as many details as possible.
Have a good day. :-)
-Larry
I realize it is in the beta stage right now but thought you might like to know of any issues.
If wifi, and 3g are on, when the phone goes out of range of the wifi, the internal stream engine will not attempt to connect to the available 3g signal, instead what happens is a, what I call a "endless audio loop". the last 500 milliseconds or so of audio at the time the phone looses the wifi signal, loops endlessly, and Xiialive becomes unresponsive, the only way to restart Xiialive (streaming engine) is to go to the app manager, and force stop Xiialive, this will happen with any Mpeg stream (I haven't tested AAC) If the android stream engine is used this does not happen, Xiialive just pauses and resumes audio using 3g.
My details are: PHONE-Samsung Captivate; OS-Froyo 2.2 stock firmware; OPERATOR-AT&T.
To avoid any confusion, in previous posts I made, I was on US Cellular using a Samsung Mesmerize, I got tired of CDMA data issues so I am now on AT&T, much better on the data side now. :-)
If you need any further information, just let me know and I will try to give you as many details as possible.
Have a good day. :-)
-Larry
Відповідь
Jona (Lead Developer)
11 років тому
Thanks for the feedback! This issue should be resolved on the latest release of XiiaLive.
+2
Under review
Can not open pls and m3u files
1.) Device: Motorola Moto g (2013)
2.) OS: Android 4.4.4
3.) I tryed to open .pls & .m3u Files out of the ES File Explorer, and then it says: Connection Failed.
4.) I expected that the .pls & .m3u file should be opened and played
5.) I clicking the es file explorer and then scrolling to the .pls & .m3u files, then selecting a file, and then it shows me that comnnection failed
So, please help put of that problem :)
2.) OS: Android 4.4.4
3.) I tryed to open .pls & .m3u Files out of the ES File Explorer, and then it says: Connection Failed.
4.) I expected that the .pls & .m3u file should be opened and played
5.) I clicking the es file explorer and then scrolling to the .pls & .m3u files, then selecting a file, and then it shows me that comnnection failed
So, please help put of that problem :)
+2
Fixed
Playlist caching causing playback to fail
Steps to reproduce the problem:
Add a new favorite into Xiialive with a URL like this:
http://abc.com/playlist.pls
Where playlist.pls file contains the following stream addresses:
http://server1.abc.com/station.aac
http://server2.abc.com/station.aac
In this case Xiialive will behave correctly, playing the stream from server1. If that address fails, Xiialive will play from server2.
However, suppose later in the day the contents of http://abc.com/playlist.pls has changed to the following because server1 and server2 are down:
http://server3.abc.com/station.aac
http://server4.abc.com/station.aac
Now when the user attempts to play the station Xiialive will have cached the server1 and server2 addresses and still attempt to play them, and playback will therefore fail.
Workaround:
Currently the only workaround I've found is to briefly play a different station (this will flush the cached stream addresses) and then reselect the favourite. This will cause http://abc.com/playlist.pls to be re-downloaded and playback will succeed.
Suggested solution:
Provide a setting toggle to force the playlist to re-downloaded on each playback attempt.
Add a new favorite into Xiialive with a URL like this:
http://abc.com/playlist.pls
Where playlist.pls file contains the following stream addresses:
http://server1.abc.com/station.aac
http://server2.abc.com/station.aac
In this case Xiialive will behave correctly, playing the stream from server1. If that address fails, Xiialive will play from server2.
However, suppose later in the day the contents of http://abc.com/playlist.pls has changed to the following because server1 and server2 are down:
http://server3.abc.com/station.aac
http://server4.abc.com/station.aac
Now when the user attempts to play the station Xiialive will have cached the server1 and server2 addresses and still attempt to play them, and playback will therefore fail.
Workaround:
Currently the only workaround I've found is to briefly play a different station (this will flush the cached stream addresses) and then reselect the favourite. This will cause http://abc.com/playlist.pls to be re-downloaded and playback will succeed.
Suggested solution:
Provide a setting toggle to force the playlist to re-downloaded on each playback attempt.
Відповідь
Jona (Lead Developer)
10 років тому
Thanks for the feedback. I'm removing playlist URL caching for manually added URL links. This should make things a bit better with issues such as the one you are having.
+2
Under review
Bluetooth connection issue
After enabling the internal stream engine for the first time i haven't been able to retain Bluetooth connection with my car stereo, it connects and disconnects within 5sec everytime. Same thing happened back in may when this feature was first added with my old T-Mobile MyTouch 4G, and it happen again with the latest update on my new MyTouch 4G. im an very sad because this happens always now, even with internal stream engine disabled. please help this is very annoying.
phone is MyTouch 4G aka HTC Glacier. Android 2.2.1
Відповідь
Jona (Lead Developer)
13 років тому
This seems like an issue with the Android OS. I've seen couple issues reported on this area. I assume you are running the latest version of Android and not a custom ROM.
You could try reproducing the issue and right away capturing the logs.
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